Travelling to France? Read all updated requirements before you book.
Exterior view, Sofitel Lyon Bellecour Hotel in Lyon
classic queen, Sofitel Lyon Bellecour Hotel in Lyon
Restaurant, Sofitel Lyon Bellecour Hotel in Lyon
Interior view, Sofitel Lyon Bellecour Hotel in Lyon
Interior view, Sofitel Lyon Bellecour Hotel in Lyon
Fitness center, Sofitel Lyon Bellecour Hotel in Lyon
Fitness center, Sofitel Lyon Bellecour Hotel in Lyon

Removed from saved list

8.4

Excellent

75 reviews

75 reviews

View2
Breakfast1
Shops1
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Square Charles Marie Widor
200 m
Le Bastringue
200 m
Flower Tree
230 m
Experience
230 m
Musee des Tissus et des Arts Decoratif
260 m
Popular landmarks
Musee du Cinema et de la Miniature
970 m
Theatres Romains de Fourviere
1.1 km
Fourviere Hill
1.2 km
Basilique Notre Dame de Fourviere
1.3 km
Les Halles de Lyon Paul Bocuse
1.6 km
Closest landmarks
Pharmacie de la Grande poste
150 m
Central Post Office
160 m
Parc Antonin Poncet - LPA
240 m
Parapharmacie
280 m
Office of Tourism and Congress of Metropolis of Lyon
290 m

Sofitel Lyon Bellecour Hotel

20, quai Gailleton, 2e arrondissement, Lyon, France, 69002 - See map

Make your best journey to Lyon with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in 2e arrondissement, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Parc de la Tete d'Or. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

400 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Inside city center

270 meters to Place Bellecour

ALLSAFE

Your Health and Safety are our Absolute Priority

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Lyon every 9 minutes on Agoda.com
Value for money7.9
Location rating8.9
Nearest airportLyon-Bron Airport (LYN)
Distance to airport8.5 km

Rooms available at Sofitel Lyon Bellecour Hotel

Exceptional
Room comfort & quality

9.1

Prestige Suite
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Superior River View Queen Room
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
classic queen
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Queen
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Junior Suite 1 queen bed
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Junior Suite River View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Junior Suite with River View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

Does Sofitel Lyon Bellecour Hotel provide shuttle service for getting around?

For your convenience when traveling around the city, Sofitel Lyon Bellecour Hotel offers None right at your doorstep making it simple for you to get to places conveniently.

Does Sofitel Lyon Bellecour Hotel offer laundry services?

Yes! Sofitel Lyon Bellecour Hotel offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Sofitel Lyon Bellecour Hotel?

Sofitel Lyon Bellecour Hotel offers car park onsite with charges applied for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Sofitel Lyon Bellecour Hotel take in terms of hygiene, safety, and cleanliness?

Sofitel Lyon Bellecour Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with doctor/nurse on call, free face masks, first aid kit, temperature check for guests and staff, and staff trained in safety protocol for greater safety precautions and hygiene protocols.

What are the property's policies for children's bedding at Sofitel Lyon Bellecour Hotel?

Sofitel Lyon Bellecour Hotel's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors normally stay at Sofitel Lyon Bellecour Hotel?

Verified past guests that have stayed at Sofitel Lyon Bellecour Hotel had an average nightly stay of 2 nights at this property.

What do guests like most about Sofitel Lyon Bellecour Hotel?

Past guests that stayed at Sofitel Lyon Bellecour Hotel have given this property a rating of 8.873 for its outstanding location as the main highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Sofitel Lyon Bellecour Hotel?

Past solo travelers that have stayed at this property have given Sofitel Lyon Bellecour Hotel an average rating of 8.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Sofitel Lyon Bellecour Hotel?

Past business travelers that have stayed at this property have given Sofitel Lyon Bellecour Hotel an average rating of 7.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Sofitel Lyon Bellecour Hotel?

Verified group travelers that have stayed at this property have given Sofitel Lyon Bellecour Hotel an average rating of 8.0. You can find more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Sofitel Lyon Bellecour Hotel?

The closest airport to Sofitel Lyon Bellecour Hotel is Annecy Airport, 101.0 km away.

See map

Explore the neighborhood

What people love about Sofitel Lyon Bellecour Hotel

  • 8.8

    Excellent
    Location

    "Good location and convenient"

    EAMONN

    |

    June 11, 2022

  • 9.6

    Exceptional
    Location

    "Next to a very vibrant neighborhood with lots of shops & restaurants."

    Theodore

    |

    November 10, 2021

  • 7.2

    Very good
    Breakfast

    "Breakfast view was lovely"

    Paul

    |

    September 30, 2019

Overall rating:

8.4

Excellent
75 reviews
Cleanliness
8.8
Facilities
8.0
Location
8.9
Read all reviews >
More about Sofitel Lyon Bellecour Hotel

More about Sofitel Lyon Bellecour Hotel

Sofitel Lyon Bellecour Hotel

For travelers who want to take in the sights and sounds of Lyon, Sofitel Lyon Bellecour Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Lyon has to offer.
At Sofitel Lyon Bellecour Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire and shuttle services provided by the hotel make exploring Lyon even more convenient. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Sofitel Lyon Bellecour Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Sofitel Lyon Bellecour Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sofitel Lyon Bellecour Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
Enjoy the countless activities offered at Sofitel Lyon Bellecour Hotel. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Lyon. Be sure to visit Basilique Notre Dame de Fourviere located 1.2 km away, an item on every checklist of those who travel to Lyon. A great museum trip can be had at Musee du Cinema et de la Miniature located 960 m away, with local art that provides a sense of the region.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

4 mentions

Car Park

1 mention

View

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Hammam
  • Hiking
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Les Trois Dômes
  • Cuisine: French
  • Menu: Buffet
Silk Brasserie
  • Cuisine: French
  • Menu: Buffet

Location

20, quai Gailleton, 2e arrondissement, Lyon, France, 69002
Excellent
Location

8.9

Airports
  • Lyon-Bron Airport (LYN)
    8.5 km
  • Lyon-Saint-Exupéry Airport (LYS)
    20.1 km
Public transportation
  • Bellecour Metro Station
    400 m
  • Ampère - Victor Hugo Metro Station
    420 m
Hospital or clinic
  • Pharmacie de la Grande poste
    150 m
Shopping
  • Les Halles de Lyon Paul Bocuse
    1.6 km
Convenience store
  • Franprix
    940 m
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Place Bellecour
    270 m
  • Musee du Cinema et de la Miniature
    970 m
  • Theatres Romains de Fourviere
    1.1 km
  • Fourviere Hill
    1.2 km
  • Basilique Notre Dame de Fourviere
    1.3 km
  • Les Halles de Lyon Paul Bocuse
    1.6 km
  • Lyon Confluence
    1.8 km
  • Vieux Lyon
    2.7 km
  • Parc de la Tete d'Or
    3.1 km
Nearby landmarks
  • Pharmacie de la Grande poste
    150 m
  • Central Post Office
    160 m
  • Square Charles Marie Widor
    200 m
  • Le Bastringue
    200 m
  • Flower Tree
    230 m
  • Experience
    230 m
  • Parc Antonin Poncet - LPA
    240 m
  • Musee des Tissus et des Arts Decoratif
    260 m
  • Place Bellecour
    270 m
  • Parapharmacie
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that from November 1st 2011, there will be a tax of 2% per night of the stay with a value higher than or equal to EUR 200 is applicable and payable at the hotel. This is an additional charge and is not included in the room rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)28 EUR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Lyon Bellecour Hotel from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.8
Facilities8.0
Location8.9
Room comfort and quality9.1
Service8.6
Value for money7.9
High score for Lyon
Rating
9+ Exceptional (24)
8-9 Excellent (8)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (12)
Jun - Aug (10)
Sep - Nov (13)
Dec - Feb (16)

Show reviews that mention 

Showing 51 verified guest comments
123
8.7
Excellent
Natee from Thailand
Couple
Stayed 2 nights in January 2011

Excellent staff!”

Very clean and tasteful decoration. Excellent staff.

The staff were excellent. The concierge provided us with great tips on local retaurants and places to go. They were very polite, patient, and helpful. First class hotel. I had a wonderful stay at Lyon Sofitel!

Reviewed February 19, 2011

See room deals

9.0
Exceptional
Andreas from Switzerland
Business traveler
Stayed 1 night in January 2011

Nice Hotel with great bar”

noble atmosphere, nice rooms, central location

It is a upper class, central located Hotel. The service is very good, people are very friendly and are supporting with any question or problem. the room wasn't to big but confortable and (whats not else expected) clean. Modern entertainment systems in the room. The Highlight is the bar on the top with a nice view over Lyon and the Rhone river.

Reviewed January 28, 2011

See room deals

10.0
Exceptional
Jutamanee from Thailand
Couple
Stayed 1 night in October 2013

Complimentary minibar love it.”

Comfort, Well-equipped, Good location

We chose this hotel because it's close to the start point of Run in Lyon, Place Bellacour. It's quite expensive for us, but we admitted that we were impressed by the room, the bed, the complimentary minibar and Hermes amenity.

Reviewed October 11, 2013

See room deals

10.0
Exceptional
Jutamanee from Thailand
Couple
Stayed 3 nights in October 2013

Quiet and convenient location”

clean, quiet, convenient

It's convenient to go to many attraction. The area is peaceful during the morning and at night. In walking distance to Lyon Perrache and place beelcour. Nice view of Rhone river.

Reviewed October 11, 2013

See room deals

9.3
Exceptional
Nola from Australia
Couple
Stayed 1 night in June 2012

Great hotel once you get there”

Very professional check in, free wi-fi, free mini bar - soft drinks and juices

after spending several weeks staying in houses and apartments it was lovely to have a night in a hotel with a large comfy bed, a bath and a proper shower. once we managed to navigate the tricky one way streets to get to the hotel, the car was whisked away to the garage by the staff and check in was completed very quickly and professionally. the room was as requested and the bonus of the complimentary mini bar, with soft drinks, water and juices was welcome. we had a fabulous dinner at their "les trois domes" restaurant, with views out over the river and the old town. i have nothing bad to say about our stay.

Reviewed July 12, 2012

See room deals

7.3
Very good
Darwan from Indonesia
Couple
Stayed 1 night in February 2012

Lovely hotel and good location”

the room was ok, the bed was comfy. the location is alright. But we service is above normal! will return to this hotel when in Lyon

my wife and I stayed at this hotel for our second honeymoon. this is the first time we visited this hotel. and this hotel is recommended by some of our friends. we purposely choose this hotel on our stay for valentine. Room is ok, bed is comfy. The service I have to mentioned is very good. would return to this hotel again when we visit lyon

Reviewed February 18, 2012

See room deals

10.0
Exceptional
Jacqueline from United States
Couple
Stayed 1 night in June 2011

Very nice hotel in the center of Lyon. Gorgeous ”

Cllose to everything. Beautiful lobby. Friendly staff. Awesome bar on rooftop.

We stayed only one night but really enjoyed the hotel. Walking distance to everything. Very helpful staff. Rooms were equipped with everything. Just a lovely hotel.

Reviewed June 29, 2011

See room deals

7.0
Very good
Netraj from United Kingdom
Couple
Stayed 1 night in August 2011

Great location, very friendly staff but old rooms”

Staff is very professional and friendly. Located minutes from Place Bellecour

We stayed one night and were very pleased with the service that we received. However, one huge disappointment was the room itself which was very old and very different compared to the pictures displayed. The staff told us that a number of floors had not been refurbished yet. It would be very useful for the hotel to differentiate the room type so that the customer may decide whether to pay a higher price or not for a newer room. In our case, had we known, we would have chosen to stay in another hotel or pay for an upgrade to a superior category.

Reviewed August 30, 2011

See room deals

9.7
Exceptional
jaehak from South Korea
Solo traveler
Stayed 1 night in October 2011

Wonderful”

free minibar

I was enjoy the ipod dock and complementary mini bar. The location is beside the river and very kind staff. Top class quality hotel.

Reviewed November 09, 2011

See room deals

8.0
Excellent
Jantamas from Thailand
Couple
Stayed 3 nights in August 2014

Sofitel Lyon Bellecour Hotel”

good foods, good service and nice view while having Breakfast

everything was good but at first they gave us very very old room with old and uneven carpet. the room was very smelly. it was on the 6th floor. we had to come back to the reception to ask for non-carpet room then we were given the room on the 1st floor with new decoration and wooden floor. thank you so much for her kindness otherwise we couldnt be able to sleep. except this bad experience, other things was perfect.

Reviewed September 05, 2014

See room deals

10.0
Exceptional
Andrew from Australia
Couple
Stayed 1 night in June 2014

One night was not long enough. ”

The staff, styling and decor and location.

Fantastic. We loved this hotel and were made to feel very welcome.

Reviewed June 22, 2014

See room deals

10.0
Exceptional
Cecil from South Africa
Couple
Stayed 1 night in April 2011

Brilliant and great location”

Clean, modern, fabulous breakfast, everything worked.

one of the nicest hotels we have stayed in. everything was grand

Reviewed May 10, 2011

See room deals

6.8
Good
David from Indonesia
Business traveler
classic queen
Stayed 1 night in November 2019

Room need renovation”

Got a room with fouling odor upon opening the door. Seems like previous guest stayed with a pet. Complained to reception and was offered another room (upgrade). Should have been more considerate that most Asian guests do not appreciate to the smell of pet friendly hotel rooms.

Reviewed November 04, 2019

See room deals

8.3
Excellent
Olivia from Canada
Couple
Stayed 3 nights in February 2015

Excellent location”

location, service and conditions

One of the best hotel stay ever. Great dining recommendation and parking service.

Reviewed April 06, 2015

See room deals

4.3
Ms from Malaysia
Couple
Stayed 4 nights in May 2015

Poor service and overprice for the quality of room”

We had late check in. The staff couldn't find my booking. The suite was cheap looking. The sofa was uncomfortable. No toothbrush or comb in the suite. We had catered a simple snack in the room at 11:30am and after which we all proceed for my wedding in church. We came back to the room at 3am and the leftover food was still there despite we called them to clean the room before we went out. Nobody cared to clean the room. Staffs were incompetent. Bills were not itemized. I don't know what I m paying especially I sent my clothes for ironing. They didn't tell me how much was for each clothes and I ordered breakfast online but they didn't serve the right quantity. I paid for late check out but they didn't know and wanted to charge for late check out. Service is very poor coming from Sofitel. Not worth the money.

Reviewed May 19, 2015

See room deals

9.3
Exceptional
Xiaomin from China
Business traveler
Stayed 3 nights in January 2013

Nice hotel, one of the best in Lyon ”

In the city center, very good service

The only thing I need to complaint is when checking out, I was charged 2 more breakfasts. I needed to call them during 15 minutes to explain. Not cool.

Reviewed January 10, 2013

See room deals

9.3
Exceptional
Xiaomin from China
Business traveler
Stayed 2 nights in January 2013

Nice hotel, one of the best in Lyon”

In the city center, very good service

the only thing i need to complaint is when checking out, i was charged 2 more breakfasts. i needed to call them during 15 minutes to explain. not cool.

Reviewed January 10, 2013

See room deals

8.0
Excellent
Andrew from Hong Kong SAR, China
Solo traveler
Stayed 1 night in October 2016

Review of Hotel”

The view from the breakfast room was good and the service on the top floor and at reception was prompt.

Reviewed October 24, 2016

See room deals

8.7
Excellent
Timothy from United States
Couple
Stayed 3 nights in September 2014

Gretat hotel and food”

Location, Food, luxury

A great stay in a nice city. The location is perfect, the dinner and breakfasts were fantastic and the staff was nice.

Reviewed February 10, 2015

See room deals

8.7
Excellent
Yen from Taiwan
Couple
Stayed 4 nights in March 2012

Great decoration”

great location

the wall is too thin, so i can heard the noise in the morning and on the nite, location is good

Reviewed March 17, 2012

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss