Nice and modern equipped rooms, especially the bathrooms. Sunny till the late afternoon, you can enjoy it on the balcony. Ski-to-door. If you are travelling with group of friends, you can request rooms close to each other. Nice and helpful staff. Good value for the money.

Rooms could be a bit cleaner.

The apartment was perfectly placed for me and gave direct access to the ski slopes.

Nothing all was as I would have wanted. Well maybe the getting of the key to the apartment could have been better organised.

Staffs and Owner are very sympathetic. We got a great stay. We will be back.

the staff were really friendly, the photos matched with the booking (so no surprises!)

Nothing bad to state

Room size was massive and comfortable with everything we needed for our stay. Great location- ski in ski out. Staff were helpful and friendly. The centre of the village was easily accessible by lift. Ski hire shop in the hotel was very good value and lift pass station was practical. The ski resort itself was fantastic for all levels of skiers.

The hotel was very hard to get to at first. There is a lift from the centre of the village to the hotel but we were not told this before our arrival. It meant we ended up walking a long road route up the mountain to get there. The cleanliness of the room wasn’t great- there is an option to pay a cleaning fee (which is expensive) or you can choose to clean the room yourself. I imagine most people clean themselves which is why it seemed fairly unclean given the hotel provided limited cleaning equipment.

Not much good to say. The bathroom was large for the size of the apartment (which was tiny). The view was good, but it is hard not to have a good view in Les Menuires. There is a pretty good (but pricy) grocery store located in the building. A couple of reasonable ski equipment rental shops located there as well.

My stay at Pierre et Vacances/Residence Soleil Vacances was exceptionally poor. An error was made on my booking. The class of room that I had booked was not available when I checked in (at ~15 minutes after the allowed start of check in), so we were shoved into a room with only a sofa bed, which was inadequate. The Soleil Vacances customer service response was incredibly poor. RSV acknowledged the 'insufficient services' in a letter to me and offered limited compensation of Euro240 (I believe I was to be charged the full rate for the bad room even though I would not have booked the room if I had had a choice). The limited compensation offered was subject to my agreeing to be bound by legal conditions to 'maintain the strictest confidentiality regarding this transaction, and in particular undertake irrevocably to publish on any site specializing in the rating of tourist establishments ... or social networks any comments regarding the establishment in which he (they) have stayed, and more generally none of the establishments operated by the group Soleil Vacances.' Had I agreed to the terms of the letter (which I did not), I would be subject to a fine of Euro 2000 if I did - almost 10x the amount of the compensation on offer. Wow!! I have a copy of the letter (sent to me via email from Client Relations at Soleil Vacances) if anyone is interested. The room itself was poor; the sofa bed very uncomfortable, the room dirty (someone else's toe nails scattered about - we did not notice within the notification period). The walls thin - we could hear the morning belch of the man next door. We were located was on the side of the hotel, so my child and I had to walk up metal stairs (with our ski boots on), across a parking lot and then back inside the building (or a long concrete steps/pathway) to get to the slopes. My son thought that the halls near the swimming pool smelled of sewage. Limited parking (though likely the busiest week of the year).