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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Disneyland part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Check-in [24-hour]
Free Wi-Fi in all rooms!
Sauna
Steamroom
Hot spring bath
Front desk [24-hour]
Bicycle rental
Valet parking
Shuttle service
Swimming pool [indoor]
Golf course [on-site]
Free Wi-Fi in all rooms!
Check-in/out [express]
6 travelers have booked today.
Based on 221 verified reviews
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8.4
Location rating score
Value for money | 8.4 |
Distance to city center | 3km |
Location rating | 8.7 |
Nearest airport | Paris-Charles de Gaulle Airport (CDG) |
Distance to airport | 26.2 km |
Does Radisson Blu Hotel Paris Marne la Vallee have bars on-site?
Delight in your holiday retreat the finest way with a drink in your hand at Radisson Blu Hotel Paris Marne la Vallee's bar readily available right in front of your doorstep for whenever you need a sip or two.
Does Radisson Blu Hotel Paris Marne la Vallee have a swimming pool?
While lounging at Radisson Blu Hotel Paris Marne la Vallee, you can enjoy the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Does Radisson Blu Hotel Paris Marne la Vallee offer spa services?
You can enjoy your stay at Radisson Blu Hotel Paris Marne la Vallee even more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening even better.
What is the typical travel time to the closest airport from Radisson Blu Hotel Paris Marne la Vallee?
The average travel time to get from Radisson Blu Hotel Paris Marne la Vallee to the airport is 60 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Radisson Blu Hotel Paris Marne la Vallee?
Radisson Blu Hotel Paris Marne la Vallee's policy concerning children's bedding considers guests age 10 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Radisson Blu Hotel Paris Marne la Vallee have?
Radisson Blu Hotel Paris Marne la Vallee has a total of 250 rooms.
How long do travelers typically stay at Radisson Blu Hotel Paris Marne la Vallee?
Verified past guests that have stayed at Radisson Blu Hotel Paris Marne la Vallee had an average nightly stay of 2 nights at this property.
In which languages can Radisson Blu Hotel Paris Marne la Vallee's staff members communicate?
Radisson Blu Hotel Paris Marne la Vallee can speak a total of 9 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the typical rating that verified Business travelers' have given to Radisson Blu Hotel Paris Marne la Vallee?
Past business travelers that have stayed at this property have given Radisson Blu Hotel Paris Marne la Vallee an average rating of 7.7. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to Radisson Blu Hotel Paris Marne la Vallee?
Verified couple travelers that have stayed at this property have given Radisson Blu Hotel Paris Marne la Vallee an average rating of 8.1. You can look up on more descriptive customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Group travelers have given to Radisson Blu Hotel Paris Marne la Vallee?
Verified group travelers that have stayed at this property have given Radisson Blu Hotel Paris Marne la Vallee an average rating of 8.0. You can check out more precise customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to Radisson Blu Hotel Paris Marne la Vallee?
The nearest airport to Radisson Blu Hotel Paris Marne la Vallee is Paris-Charles de Gaulle Airport, 26.0 km away.
Unwind and Indulge in Entertainment Facilities at Radisson Blu Hotel Paris Marne la Vallee
At Radisson Blu Hotel Paris Marne la Vallee, you will find a plethora of entertainment facilities that cater to all your needs. Whether you are looking to relax, rejuvenate, or simply have a good time, this hotel has it all.
Indulge in a retail therapy session at the on-site shops, where you can browse through a variety of items and find the perfect souvenir to take back home. After a long day of exploring the city, unwind at the hotel's bar and enjoy a refreshing drink in a relaxed and cozy atmosphere.
For those seeking ultimate relaxation, the hotel offers massage services, a sauna, and a steam room. Pamper yourself with a rejuvenating spa treatment and let the stress melt away. If you prefer to be surrounded by nature, take a leisurely stroll in the hotel's beautiful garden and soak in the tranquil ambiance.
If you are in the mood for some fun and games, head to the games room and challenge your friends or family to a friendly competition. For book lovers, the hotel also boasts a library where you can curl up with a good read. Additionally, there is a shared lounge/TV area where you can socialize with fellow guests and catch up on your favorite shows.
With its wide range of entertainment facilities, Radisson Blu Hotel Paris Marne la Vallee ensures that your stay is not only comfortable but also enjoyable and memorable.
Stay Active at Radisson Blu Hotel Paris Marne la Vallee
At Radisson Blu Hotel Paris Marne la Vallee, guests can enjoy a wide range of sports facilities that cater to both leisure and fitness enthusiasts. Dive into relaxation at the indoor pool, where you can take a refreshing swim or simply unwind by the water's edge. For those who prefer outdoor activities, the hotel offers a golf course right on-site, allowing you to practice your swing amidst stunning surroundings.
If you're looking to maintain your fitness routine while on vacation, the hotel's free fitness center is equipped with state-of-the-art equipment to help you stay in shape. Additionally, guests can take advantage of the fishing opportunities nearby, perfect for those who enjoy a peaceful day by the water. Engage in friendly competition with a game of table tennis or explore the surrounding area through the hotel's hiking trails, which offer breathtaking views of the picturesque landscape.
Whether you're a sports enthusiast or simply looking to stay active during your stay, Radisson Blu Hotel Paris Marne la Vallee has something to offer everyone. With its diverse sports facilities, you can enjoy a well-rounded and invigorating experience during your visit to Paris, France.
Convenience Facilities at Radisson Blu Hotel Paris Marne la Vallee
Experience utmost convenience during your stay at Radisson Blu Hotel Paris Marne la Vallee with a wide range of facilities designed to cater to your every need. Enjoy the comfort of 24-hour room service, allowing you to indulge in delicious meals or snacks at any time of the day. Take advantage of the hotel's laundry service, ensuring that your clothes are fresh and clean throughout your stay. The concierge is always at your service, ready to assist you with any inquiries or arrangements you may need during your time in Paris.
Stay connected with complimentary Wi-Fi available in all rooms and public areas, making it easy for you to stay in touch with loved ones or catch up on work. For guests who prefer smoking, there is a designated smoking area available. Additional conveniences include dry cleaning services, express check-in/check-out, luggage storage, and a vending machine for quick and easy refreshments. The hotel also offers daily housekeeping, ensuring that your room is always tidy and comfortable. Finally, for those chilly evenings, cozy up by the fireplace and unwind after a day of exploring the enchanting city of Paris.
Convenient Transport Facilities at Radisson Blu Hotel Paris Marne la Vallee
At Radisson Blu Hotel Paris Marne la Vallee, guests can enjoy a range of convenient transport facilities. The hotel offers an onsite car park, allowing guests to easily access their vehicles and explore the surrounding area at their own pace. For those who prefer not to drive, the hotel also provides a shuttle service, ensuring hassle-free transportation to popular attractions and nearby train stations.
With the onsite car park, guests can rest assured that their vehicles are safe and secure throughout their stay. Please note that charges may apply for the use of the car park. Additionally, the hotel's shuttle service offers a convenient and reliable option for guests to explore Paris and its surroundings, without the need to navigate public transportation. Whether you choose to drive or take advantage of the shuttle service, Radisson Blu Hotel Paris Marne la Vallee ensures that transportation is made easy and accessible for all guests.
Cozy and Elegant Room Facilities at Radisson Blu Hotel Paris Marne la Vallee
Indulge in the warmth and comfort of a fireplace in the luxurious rooms at Radisson Blu Hotel Paris Marne la Vallee. Each room is thoughtfully designed to provide a cozy and elegant ambiance, perfect for unwinding after a day of exploring the enchanting city of Paris.
The fireplace adds a touch of charm and sophistication to the room, creating a romantic atmosphere for couples or a cozy setting for families. Curl up with a book or enjoy a glass of wine by the crackling fire, immersing yourself in the tranquility of your surroundings.
In addition to the fireplace, the rooms at Radisson Blu Hotel Paris Marne la Vallee also feature modern amenities such as plush beds, flat-screen TVs, and spacious en-suite bathrooms. With a blend of contemporary design and timeless elegance, these rooms offer a truly memorable stay for guests seeking comfort and luxury in the heart of Paris.
Indulge in Culinary Delights at Radisson Blu Hotel Paris Marne la Vallee
At Radisson Blu Hotel Paris Marne la Vallee, guests can embark on a gastronomic journey with a range of dining options to suit every palate. Whether you prefer the convenience of 24-hour room service or the lively ambiance of a restaurant, this hotel has it all.
Start your day off right with a scrumptious breakfast buffet, offering a wide selection of continental delights to satisfy every craving. From freshly baked pastries to a variety of cereals, fruits, and yogurts, there's something for everyone. The attentive daily housekeeping ensures that the dining area is always clean and well-maintained, providing a pleasant atmosphere to enjoy your morning meal.
For those looking for a more interactive dining experience, the hotel offers BBQ facilities where guests can gather and grill their favorite dishes. Whether you're a seasoned grill master or a novice, this outdoor space provides the perfect setting to savor delicious grilled delicacies while enjoying the company of friends and family.
With its diverse dining facilities, Radisson Blu Hotel Paris Marne la Vallee ensures that every guest's culinary desires are met, making for an unforgettable stay in the heart of Paris, France.
Luxurious and Spacious Rooms at Radisson Blu Hotel Paris Marne la Vallee
Discover a range of elegant and comfortable rooms at Radisson Blu Hotel Paris Marne la Vallee. From the cozy Standard Guest Room to the expansive Junior Suite and One Bedroom Suite, there is a perfect accommodation option for every traveler. The Family Room is ideal for those traveling with loved ones, offering ample space and a choice of Semi Double-Beds, Queen Bed, or King Bed. For a touch of luxury, the Premium Family Room and Premium Room with Golf View provide stunning views and the same flexible bedding options.
Booking your stay at Radisson Blu Hotel Paris Marne la Vallee on Agoda ensures you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can quickly compare room options and find the one that suits your needs. Plus, Agoda's extensive network of hotel partners guarantees that you'll always find the most competitive rates available. So why wait? Book your stay at Radisson Blu Hotel Paris Marne la Vallee on Agoda today and enjoy a memorable and comfortable stay in the heart of Paris.
Discover the Magic of Disneyland Paris
Welcome to the enchanting world of Disneyland Paris, just a stone's throw away from Radisson Blu Hotel Paris Marne la Vallee. Nestled in the heart of Marne-la-Vallee, this iconic theme park offers a magical escape for visitors of all ages. With its captivating fairy tale castles, thrilling rides, and beloved Disney characters, Disneyland Paris promises an unforgettable experience that will leave you feeling like a kid again.
Step into the Disneyland Park and immerse yourself in a realm of fantasy and adventure. Explore five enchanting lands, from the fairy tale dreams of Sleeping Beauty Castle in Fantasyland to the futuristic thrills of Discoveryland. Embark on thrilling rides like Big Thunder Mountain and Space Mountain, or enjoy family-friendly attractions like It's a Small World and Pirates of the Caribbean. Don't forget to catch the dazzling parades and spectacular fireworks that light up the park with magic and wonder.
Adjacent to Disneyland Park is Walt Disney Studios Park, where you can delve into the world of movies and animation. Experience the behind-the-scenes magic of the film industry with thrilling attractions like Ratatouille: The Adventure and The Twilight Zone Tower of Terror. Don't miss the chance to meet your favorite Disney characters and catch live shows that bring beloved stories to life. With its captivating atmosphere and endless entertainment, Disneyland Paris is a must-visit destination that will create memories to last a lifetime.
Convenient Transportation Options from the Airport to Radisson Blu Hotel Paris Marne la Vallee
Located in the magical world of Disneyland Paris, Radisson Blu Hotel Paris Marne la Vallee offers a convenient and enchanting stay for visitors. Getting to the hotel from the nearby airports is a breeze, with several transportation options available.
If you arrive at Charles de Gaulle Airport (CDG), the most convenient way to reach the hotel is by taking the TGV train. The TGV station is located within the airport, and you can catch a direct train to Marne la Vallee Chessy station, which is just a short walk away from the hotel. The journey takes around 10 minutes, and trains run frequently throughout the day.
Another option is to take a taxi or an airport shuttle from Charles de Gaulle Airport. Taxis are readily available outside the arrival terminals, and the journey to the hotel takes approximately 40 minutes, depending on traffic. Alternatively, you can book an airport shuttle service in advance, which offers a convenient and hassle-free transfer to the hotel.
If you are arriving at Orly Airport (ORY), you can also take the TGV train to Marne la Vallee Chessy station. To reach the TGV station, take the Orlyval shuttle train from Orly Airport to Antony station, and then transfer to the RER B train to reach the TGV station. From there, you can catch a direct train to Marne la Vallee Chessy station.
No matter which airport you arrive at, reaching Radisson Blu Hotel Paris Marne la Vallee is a seamless experience with multiple transportation options available. Whether you choose the convenience of the TGV train or the comfort of a taxi or shuttle, you'll be able to start your magical Disneyland adventure in no time.
Discover Exciting Landmarks and Attractions near Radisson Blu Hotel Paris Marne la Vallee
Situated in the vibrant city of Paris, Radisson Blu Hotel Paris Marne la Vallee is surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find the Nantucket Pool and Health Club, perfect for those looking to relax and rejuvenate. Take a refreshing dip in the pool or indulge in a pampering spa treatment to unwind after a long day of exploring the city.
For adventure seekers, Bassin n°7 and Skull Rock offer thrilling experiences. Bassin n°7 is a must-visit for water sports enthusiasts, where you can try your hand at kayaking, paddleboarding, and more. Skull Rock, on the other hand, is a fascinating rock formation that will transport you to another world. Marvel at its unique shape and capture stunning photos to cherish the memories.
If you're in the mood for some retail therapy, head over to Place du Foirail and Bambi, where you'll find a wide range of shops and boutiques. Discover the latest fashion trends, browse through unique gifts, or simply enjoy a leisurely stroll through the charming streets. Additionally, Walt Disney Studios Park and the iconic “it's a small world” - Show Building are just a short distance away, promising a magical experience for visitors of all ages.
For fitness enthusiasts, Gymnase Émilie Andéol is conveniently located nearby, offering state-of-the-art facilities for a workout session. Whether you prefer cardio exercises, weightlifting, or group fitness classes, this gym has something for everyone.
With such a diverse range of landmarks and attractions in close proximity, Radisson Blu Hotel Paris Marne la Vallee provides the perfect base for an unforgettable stay in Paris.
Convenient Public Transport Stations near Radisson Blu Hotel Paris Marne la Vallee
Located in the charming town of Montevrain, just a short distance from Disneyland Paris, Radisson Blu Hotel Paris Marne la Vallee offers easy access to several public transport stations. One of the most convenient options is the Montevrain Noctilien Bus Station, situated just a stone's throw away from the hotel. This bus station provides a reliable and efficient service, allowing guests to explore the vibrant city of Paris and its surrounding areas with ease. Whether you want to visit iconic landmarks like the Eiffel Tower or explore the charming streets of Montmartre, the Montevrain Noctilien Bus Station is your gateway to an unforgettable Parisian adventure.
Another nearby public transport station is the Frontierland Depot, which is perfect for those planning to spend a day at Disneyland Paris. Located within walking distance from the hotel, this station offers convenient access to the magical world of Disney. Hop on the train and be transported to a land of enchantment, where you can experience thrilling rides, meet beloved Disney characters, and create lifelong memories. After a fun-filled day at the park, return to the comfort of Radisson Blu Hotel Paris Marne la Vallee, knowing that you have a hassle-free way to get back to your cozy room.
With these public transport stations right on its doorstep, Radisson Blu Hotel Paris Marne la Vallee ensures that guests can easily explore both the city of Paris and the magical wonders of Disneyland Paris. Whether you're a thrill-seeker, a culture enthusiast, or a family looking for a memorable vacation, this hotel's convenient location and excellent transport connections make it the perfect choice for your stay in Paris.
A Culinary Adventure at Radisson Blu Hotel Paris Marne la Vallee
When it comes to dining options, Radisson Blu Hotel Paris Marne la Vallee has something for everyone. Guests can start their day with a delicious breakfast at Annette's Diner, a charming American-style diner that serves up classic breakfast favorites. For a taste of the Wild West, head to Cowboy Cookout Barbecue, where you can indulge in mouthwatering grilled meats and savory sides. L'Agape Cafe offers a cozy atmosphere and a menu of French cuisine with a modern twist, while Earl of Sandwich is the perfect spot for a quick and tasty bite. Columbus Cafe is a great option for coffee lovers, serving up a variety of specialty coffees and pastries. If you're in the mood for a juicy steak, look no further than The Steakhouse, where you can savor perfectly cooked cuts of meat. For a taste of New York, try the New York Style Sandwiches at this hotel's restaurant. L'Interprete offers a refined dining experience with its gourmet French cuisine, and Au Chalet de la Marionnette is a charming restaurant that specializes in traditional French dishes. Finally, Le Comptoir Lounge is the ideal place to unwind with a cocktail or enjoy a light meal in a stylish setting. With such a diverse range of dining options, guests at Radisson Blu Hotel Paris Marne la Vallee are sure to embark on a culinary adventure.
Shop 'til you drop at Vallée Village and La Vallee Village
Located just a stone's throw away from Radisson Blu Hotel Paris Marne la Vallee, you'll find a shopper's paradise with Vallée Village and La Vallee Village. These two shopping landmarks offer a wide range of high-end boutiques and designer stores, where you can indulge in some retail therapy. Vallée Village is a charming open-air shopping center, featuring over 110 luxury brands such as Gucci, Prada, and Burberry. With its picturesque setting and quaint streets, it's a delightful place to browse for the latest fashion trends. La Vallee Village, on the other hand, is a haven for fashion lovers, with more than 120 boutiques offering discounts of up to 33% off the recommended retail price. From iconic brands like Armani and Jimmy Choo to popular labels like Nike and Levi's, you'll find something to suit every style and budget. Whether you're in search of a designer handbag, a stylish outfit, or unique souvenirs, these shopping destinations are sure to satisfy your cravings.
Affordable Luxury at Radisson Blu Hotel Paris Marne la Vallee
Discover the perfect blend of luxury and affordability at Radisson Blu Hotel Paris Marne la Vallee. With an average room price of just $194, this hotel offers exceptional value for money compared to the average price of a hotel room in Paris, which stands at $268.
Located in the heart of Paris, Radisson Blu Hotel Paris Marne la Vallee provides a haven of comfort and style for travelers seeking a memorable stay. From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere that sets the tone for your Parisian adventure.
Indulge in spacious and well-appointed rooms, featuring modern amenities and tasteful decor. Each room is designed to provide the utmost comfort, ensuring a restful night's sleep after a day of exploring the city. With the added benefit of the hotel's affordable rates, you can enjoy the luxury of Radisson Blu Hotel Paris Marne la Vallee without breaking the bank.
Lovely Hotel with Great Breakfast and Free Park Shuttle
The Radisson Blu Hotel Paris Marne la Vallee has received rave reviews from its guests, who describe it as a beautiful hotel with friendly and accommodating staff. The breakfast buffet is highly praised, with guests mentioning the wide variety of choices and delicious food. The hotel's free Park Shuttle service is also a standout feature, making it easy for guests to explore the surrounding area. The cleanliness of the hotel and the helpfulness of the personnel are also highlighted in the positive reviews. Overall, guests have had a pleasant and enjoyable stay at this lovely hotel and would definitely choose to stay here again.
A Memorable Stay at Radisson Blu Hotel Paris Marne la Vallee
Discover a truly exceptional hotel experience at Radisson Blu Hotel Paris Marne la Vallee. With its outstanding customer ratings, this hotel is a testament to its commitment to providing exceptional service and a memorable stay for all guests.
One of the standout features of this hotel is its excellent value for money. With an overall rating of 8.4 for value, guests can rest assured that they are getting the most out of their stay without breaking the bank. From the moment you step foot into the hotel, you will be greeted with warm hospitality and a range of top-notch facilities that make your stay truly worthwhile.
The hotel's facilities are another highlight, with an impressive rating of 8.4. Whether you're looking to relax and unwind or stay active during your trip, this hotel has you covered. Take a dip in the sparkling swimming pool, work up a sweat at the fitness center, or indulge in a rejuvenating spa treatment. The hotel's facilities cater to all your needs, ensuring a truly enjoyable and hassle-free stay.
Excellent8.4
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
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Free Wi-Fi in all rooms!
Sauna
Steamroom
Hot spring bath
Good place to stay while visiting Disneyland”
A really good place to stay while visiting Disneyland. Hotel staff was great, property is really good. They also have a shuttle running from station (and Disneyland as same stop) every hour an hour which makes it really convenient. My only issue with the stay was their air conditioning. Just couldn't set the temperature as to my comfort and it had very weird settings.
Thank you for your very nice review about the Radisson Blu Hotel Paris, Marne-la-Vallée. We are delighted to read that you had a great time and enjoyed your stay. The location of the hotel is indeed ideal for our clients who really appreciate being so close to the Disneyland® Parks. We will share your comments with our teams who will be honoured. We hope to welcome you back soon
Excellent Hotel ”
Booked hotel before seeing negative reviews. However were pleasantly surprised when we arrived. Hotel room was clean and spacious. Very close to Disneyland with free shuttle every 30 mins . Very beautiful and quiet location which is needed after a busy day at Disneyland. Would stay again.
Dear Kuljit, Thank you for sharing your recent experience at Radisson Blu Paris, Marne-la-Vallée. We are delighted to hear that your stay exceeded expectations despite initial concerns from reviews. It’s wonderful that you found the hotel room clean, spacious, and perfectly located for your Disneyland visit. The peaceful surroundings and complimentary shuttle service are indeed designed to provide a relaxing retreat after a fun-filled day. We truly appreciate your kind words and would be thrilled to welcome you back on your next trip. Warm regards, Community Manager
Highly recommended ”
Perfect location.. Big and clean rooms.. Nice breakfast with nice view.. Perfect facilities like swimming pool, sauna and Hammam
Dear Ahmed, Thank you for sharing your wonderful experience at the Radisson Blu Paris, Marne-la-Vallée. We're thrilled to hear that you highly recommend our hotel! It's great to know that you appreciated our perfect location, spacious and clean rooms, and enjoyed the breakfast with a nice view. We're also glad that you had a chance to use and enjoy our facilities, such as the swimming pool, sauna, and Hammam. We look forward to welcoming you back on your next visit. Best regards, Community Manager
Excellent”
Very comfortable and quiet Best for family Private bus for the company and not sharing with another hotel
Dear Saood, Thank you for your wonderful feedback following your recent stay at the Radisson Blu Hotel Paris, Marne-la-Vallée. We are delighted to hear that you found our hotel very comfortable and quiet, and that it was well-suited for your family. We are also pleased to know that you appreciated our private bus service, which is exclusive to our guests and not shared with other hotels. Ensuring a pleasant and convenient experience for our guests is our top priority. We hope to have the pleasure of welcoming you and your family back in the near future for another enjoyable stay. Best regards, Community Manager
Pathetic hospitality by Antony in reception”
We had pathetic experience with the reception staff. He was not willing to get our luggage from cloak room and neither was bothered in any manner. Anyways we were checking in our hotel late and over the top he was not willing to get our luggage so that we could produce passports and help him in easy check in. When I asked him to why is such reaction he smiled it off. Is this how hospitality works??
Dear Madhumita, Thank you for taking the time to share your feedback following your recent stay at the Radisson Blu Hotel Paris, Marne-la-Vallée. We deeply regret to learn about your unsatisfactory experience with our reception staff. We apologize for the inconvenience you encountered, especially with Antony's reluctance to assist with retrieving your luggage from the cloakroom and the ensuing difficulties during your check-in process. This is not reflective of the high standards of service we strive to uphold. Your concerns about the hospitality you received are being taken very seriously. If you have any further comments or require additional assistance, please do not hesitate to contact us. We hope to have the opportunity to restore your faith in our hotel and provide you with a much-improved experience on your next visit. Best regards, Community Manager