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Novotel Suites Mall Avenue Dubai

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2A Street, Al Barsha Opposite Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates, 283825

Highlights

Check-in [24-hour]

Let me have early check in at 11:30 am after a long flight.
Great Breakfast

- Many guests have praised the breakfast at this property

Breakfast was very GOOD and tasty.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

590 meters to public transportation

590 meters to public transportation - Mashreq Metro Station is within 590 meters

240 meters to Ski Dubai

240 meters to Ski Dubai

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Location 8.8
Cleanliness 8.5
Service 8.5
Value for money 8.4

Based on 4,701 verified reviews

Location

8.8

Cleanliness

8.5

Service

8.5

Value for money

8.4

Facilities

8.0

Room comfort and qua...

8.0

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Nearest transportation options

Mashreq Metro Station is within 0.59 km

Mall of the Emirates Metro Station is within 0.68 km

See map

8.8Excellent

Location rating score

Excellent location
Exceptional for walking
More details on walking
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There are 69 places in walking distance!

Parking
FREE
Walkable places
Ski Dubai
250 m
Fann A Porter
270 m
Après
400 m
Aizone
460 m
Fatima Abdullah Mohammed Rasheed Mosque
460 m
Popular landmarks
Wild Wadi Waterpark
2.6 km
Burj Al Arab
2.9 km
Atlantis Aquaventure Waterpark
7.8 km
Dubai Miracle Garden
8.0 km
The Dubai Fountain
11.8 km
Closest landmarks
Deyaar HQ
100 m
Pixi
480 m
Camper
490 m
Harvey Nichols
490 m
Mall of the Emirates
490 m

Good to know

Value for money8.4
Distance to city center16 km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport22.9 km

Rooms available at Novotel Suites Mall Avenue Dubai

Very good
Room comfort & quality

8

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Based on 1779 reviews from verified travelers

Family Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Twin Suite Sofabed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Double Suite
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite
...
  • 1 double bed and 1 sofa bed
  • 1 double bed and 1 sofa bed
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Suite
...
  • Room size: 31 m²/334 ft²
  • 2 single beds or 1 double b...
  • 2 single beds or 1 double b...
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Standard Room
...
  • Room size: 31 m²/334 ft²
  • 1 king bed
  • 1 king bed
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Twin Suite Non Smoking
...
  • Room size: 31 m²/334 ft²
  • 2 single beds
  • 2 single beds
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Executive Suite
...
  • 1 double bed and 1 sofa bed
  • 1 double bed and 1 sofa bed
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Twin Suite Non Smoking
...
  • Room size: 31 m²/334 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Superior Suite
...
  • Room size: 31 m²/334 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

For your ease of travel around the city, Novotel Suites Mall Avenue Dubai offers shuttle service right where you need it making it easy for you to get to places smoothly.

Novotel Suites Mall Avenue Dubai offers non-water sport and outdoor activities such as skiing, and golf course (within 3 km) for you to sweat it out while lodging here.

Novotel Suites Mall Avenue Dubai offers free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Novotel Suites Mall Avenue Dubai features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Novotel Suites Mall Avenue Dubai, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

Novotel Suites Mall Avenue Dubai's policy relating to children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Novotel Suites Mall Avenue Dubai can communicate up to 9 languages which includes English for visitors that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

100.0% of our verified visitor ratings have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Novotel Suites Mall Avenue Dubai down in the review section.

Verified business travelers that have stayed at this property have given Novotel Suites Mall Avenue Dubai an average rating of 7.8. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Novotel Suites Mall Avenue Dubai an average rating of 8.1. You can check out more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Mashreq Metro Station, 588.79 m away from Novotel Suites Mall Avenue Dubai.

The nearest airport to Novotel Suites Mall Avenue Dubai is Dubai International Airport, 23.0 km away.

More about Novotel Suites Mall Avenue Dubai

More about Novotel Suites Mall Avenue Dubai

Experience Comfort and Convenience at Novotel Suites Mall Avenue Dubai

Nestled in the vibrant heart of Dubai, the Novotel Suites Mall Avenue offers guests a delightful blend of modern comfort and exceptional convenience. Opened in 2009, this 3.0-star hotel boasts a prime location just 16 kilometers from the bustling city center, making it an ideal base for both leisure and business travelers. With a swift 30-minute journey to the airport, your adventures in this dynamic city can begin without delay. The Novotel Suites Mall Avenue features a generous total of 180 well-appointed rooms designed to ensure a relaxing stay for every guest. Families will appreciate the hotel's child-friendly policy that allows children aged 6 to 15 to stay free of charge, making it a perfect choice for those traveling with young ones. With check-in starting at 2:00 PM and a leisurely check-out time extending until 12:00 PM, guests can enjoy a stress-free experience, allowing for ample time to explore the wonders of Dubai.

Unwind and Discover at Novotel Suites Mall Avenue Dubai's Entertainment Facilities

At Novotel Suites Mall Avenue Dubai, guests are invited to indulge in a delightful array of entertainment facilities designed to enhance their stay. The hotel's stylish bar is the perfect spot to unwind after a long day of exploring the vibrant city. With a chic ambiance and a carefully curated selection of beverages, including signature cocktails, fine wines, and refreshing mocktails, the bar provides a relaxed atmosphere where you can socialize with friends or enjoy a quiet moment alone. Whether you're looking to celebrate a special occasion or simply enjoy a leisurely evening, the bar promises an unforgettable experience. For those who prefer a quieter retreat, the hotel's library offers a serene escape into the world of literature. This cozy space is stocked with a diverse collection of books, ranging from bestsellers to classic literature, catering to all reading preferences. Guests can curl up in comfortable seating, savoring a good book while sipping on a warm beverage. The library not only serves as a tranquil haven for book lovers but also provides a perfect setting for casual conversations or quiet reflection, ensuring that every guest finds their ideal way to unwind.

Elevate Your Game at Novotel Suites Mall Avenue Dubai

At Novotel Suites Mall Avenue Dubai, staying active is a breeze with our exceptional sports facilities designed to cater to every fitness enthusiast. Our state-of-the-art 24-hour fitness center is equipped with the latest exercise machines and free weights, ensuring you can maintain your workout routine at any time of the day. Whether you prefer a high-energy cardio session or strength training, our fitness center provides a welcoming environment that inspires you to push your limits. After an invigorating workout, unwind at our stunning outdoor pool, where you can take a refreshing dip or simply relax on a sunbed while soaking up the sun. The poolside bar offers a delightful selection of beverages to keep you hydrated and refreshed. For those seeking a taste of adventure, we also provide easy access to skiing and beach activities, allowing guests to enjoy thrilling experiences beyond the hotel. At Novotel Suites Mall Avenue Dubai, your fitness journey is complemented by leisure and excitement, making it the perfect destination for both relaxation and recreation.

Convenience Facilities at Novotel Suites Mall Avenue Dubai

At Novotel Suites Mall Avenue Dubai, convenience is at the forefront of the guest experience, ensuring that every stay is seamless and enjoyable. With 24-hour room service available, guests can indulge in delicious meals and snacks at any hour, catering to both early risers and night owls alike. The hotel also offers a comprehensive laundry service, including dry cleaning, allowing guests to maintain their wardrobe effortlessly during their stay. For added peace of mind, safety deposit boxes are provided to securely store valuables, while the dedicated concierge is on hand to assist with any inquiries or arrangements, enhancing the overall experience. Connectivity and comfort are paramount at Novotel Suites Mall Avenue Dubai, with free Wi-Fi available in all rooms and public areas, enabling guests to stay connected with loved ones or catch up on work. Daily housekeeping ensures that accommodations remain pristine, allowing guests to relax without the worry of tidying up. For those traveling with extra luggage, convenient luggage storage is available, making check-in and check-out processes a breeze. Additionally, the designated smoking area caters to guests’ preferences, ensuring a comfortable environment for everyone. With these thoughtful conveniences, Novotel Suites Mall Avenue Dubai is a perfect choice for travelers seeking both comfort and practicality.

Seamless Transport Facilities at Novotel Suites Mall Avenue Dubai

Novotel Suites Mall Avenue Dubai takes pride in offering a variety of transport facilities designed to make your stay as convenient and enjoyable as possible. The hotel provides a reliable airport transfer service, ensuring that your journey to and from Dubai International Airport is smooth and hassle-free. Whether you’re arriving after a long flight or heading out for your next adventure, the dedicated shuttle service will be ready to whisk you away, allowing you to relax and settle into your surroundings. For those looking to explore the vibrant city of Dubai, the hotel offers a range of tours that can be easily arranged through the front desk. Additionally, Novotel Suites features an onsite car park, providing guests with the option of self-parking free of charge, making it an ideal choice for travelers with their own vehicles. If you prefer to explore the city at your own pace, car hire services are also available, complemented by an efficient taxi service for quick and easy transportation. With these comprehensive transport facilities, Novotel Suites Mall Avenue Dubai ensures that every guest can effortlessly navigate the wonders of this dynamic city.

Luxurious Comfort and Convenience at Novotel Suites Mall Avenue Dubai

Experience the epitome of modern comfort in the well-appointed rooms of Novotel Suites Mall Avenue Dubai. Each suite is thoughtfully designed with air conditioning to ensure a refreshing atmosphere, while the separate living room adds an extra layer of privacy and space for relaxation or entertainment. Guests can unwind in style, enjoying the latest shows on the flat-screen television equipped with satellite and cable channels. For those who appreciate a little indulgence, the mini bar is stocked with a selection of refreshments, and complimentary bottled water is provided to keep you hydrated throughout your stay. Every detail in the room has been curated for your convenience, including a coffee/tea maker that allows you to brew your favorite beverages at any time. The refrigerator ensures that your snacks and drinks stay cool, while the thoughtfully provided toiletries add a touch of luxury to your daily routine. Enjoy restful nights with blackout curtains that shield you from the morning light, and wrap yourself in the plush linens and towels that enhance your comfort. Whether you're traveling for business or leisure, Novotel Suites Mall Avenue Dubai offers a perfect blend of amenities to make your stay truly memorable.

Culinary Delights at Novotel Suites Mall Avenue Dubai

At Novotel Suites Mall Avenue Dubai, guests are invited to indulge in a delightful culinary experience that caters to every palate. The hotel's on-site restaurant offers a diverse menu featuring a range of international flavors, ensuring that every meal is a memorable occasion. For those who prefer to dine in the comfort of their own suite, the 24-hour room service provides a convenient option, allowing guests to savor exquisite dishes at any hour of the day or night. Start your day with a sumptuous breakfast buffet that showcases an array of options, including a continental breakfast that is sure to energize you for the adventures ahead. For a quick pick-me-up or a casual meet-up, the coffee shop is the perfect spot to enjoy freshly brewed coffee and light snacks. Guests can also enjoy the convenience of grocery deliveries, making it easy to stock up on essentials or prepare a meal in their suite. With halal dining options available, Novotel Suites Mall Avenue Dubai ensures that all guests can enjoy a satisfying and inclusive dining experience.

Discover Comfort and Space at Novotel Suites Mall Avenue Dubai

At Novotel Suites Mall Avenue Dubai, guests can choose from a variety of thoughtfully designed room types that cater to every traveler's needs. The Double Suite, spanning 31 square meters, offers a cozy haven with a plush double bed, perfect for couples seeking a romantic getaway or solo travelers wanting a restful retreat. For families or larger groups, the Family Suite provides ample space at 48 square meters, featuring a comfortable double bed and the option of a sofa bed, ensuring everyone has a place to unwind after a day of exploring the vibrant city. For those traveling with friends or colleagues, the Twin Suite and Twin Suite Sofabed both offer 31 square meters of inviting space, accommodating two single beds or a sofa bed, making them ideal for sharing. Each room type is designed with modern aesthetics and a focus on comfort, ensuring a delightful stay in the heart of Dubai. When you book your stay at Novotel Suites Mall Avenue Dubai through Agoda, you can enjoy the best prices available, along with a hassle-free booking experience that allows you to secure your ideal room effortlessly.

Discover Al Barsha: The Heartbeat of Modern Dubai

Nestled in the vibrant city of Dubai, Al Barsha is a dynamic district that beautifully blends modernity with cultural richness. This thriving neighborhood is renowned for its eclectic mix of shopping, dining, and entertainment options, making it a favorite destination for both residents and visitors. One of the highlights of Al Barsha is the expansive Mall of the Emirates, a shopper's paradise that boasts over 600 retail outlets, a wide selection of restaurants, and the iconic indoor ski slope, Ski Dubai. Here, you can indulge in a day of retail therapy, savor international cuisines, or enjoy thrilling winter sports, all within a single complex. Beyond shopping, Al Barsha is home to a variety of parks and recreational areas, perfect for families and fitness enthusiasts alike. The Al Barsha Pond Park features a picturesque lake surrounded by walking and cycling paths, offering a serene escape from the city's hustle and bustle. As the sun sets, the district comes alive with a diverse culinary scene, from casual eateries serving authentic Middle Eastern dishes to upscale restaurants offering gourmet experiences. With its strategic location and excellent connectivity to the rest of Dubai, Al Barsha serves as an ideal base for exploring the city's iconic landmarks, such as the Burj Khalifa and the Dubai Marina, making it a must-visit area for travelers seeking to immerse themselves in the essence of Dubai.

Traveling from Dubai Airports to Novotel Suites Mall Avenue Dubai

Reaching Novotel Suites Mall Avenue Dubai from the nearest airports is a seamless experience, ensuring that your journey begins with convenience. The primary gateway is Dubai International Airport (DXB), situated approximately 30 kilometers away from the hotel. Upon arrival, travelers can opt for a taxi, which is readily available outside the terminal. The ride typically takes around 25 to 30 minutes, depending on traffic conditions, and offers a comfortable and direct route to Al Barsha. Alternatively, for those seeking a more budget-friendly option, the Dubai Metro is an excellent choice. You can board the Red Line at the airport and disembark at the Mall of the Emirates station, which is just a short 10-minute walk from the hotel, allowing you to soak in the vibrant atmosphere of the city along the way. For those arriving at Al Maktoum International Airport (DWC), located about 40 kilometers from Novotel Suites Mall Avenue Dubai, the journey is equally straightforward. Taxis are available at the airport, and the drive to the hotel will take approximately 35 to 40 minutes, providing a scenic route through the evolving landscape of Dubai. Additionally, shuttle services and private car rentals are also options for those who prefer a more personalized travel experience. Regardless of which airport you arrive at, your transition to Novotel Suites Mall Avenue Dubai is designed to be smooth and hassle-free, setting the tone for a memorable stay in the heart of Dubai.

Explore the Exciting Surroundings of Novotel Suites Mall Avenue Dubai

Nestled in the vibrant heart of Dubai, Novotel Suites Mall Avenue offers guests an unparalleled opportunity to explore an array of captivating attractions. Just a short drive away, Ski Dubai invites adventurers to experience the thrill of indoor skiing in a stunning winter wonderland. Whether you’re a seasoned skier or a first-timer, this unique attraction promises fun for all ages, complete with snowboarding, tobogganing, and even encounters with adorable penguins. Nearby, the serene Al Barsha Pond Park provides a tranquil escape from the city's hustle and bustle, featuring picturesque walking trails, lush greenery, and a beautiful pond perfect for leisurely strolls or family picnics. For those seeking cultural enrichment, the Fatima Abdullah Mohammed Rasheed Mosque stands as a beautiful testament to Islamic architecture, offering a peaceful space for reflection and learning. Art enthusiasts will appreciate the Dubai Community Theatre & Arts Centre, where you can catch engaging performances and exhibitions that celebrate local talent. After a day of exploration, unwind at Softtouch Spa or indulge in a movie at Gold Class, ensuring your stay at Novotel Suites Mall Avenue Dubai is filled with relaxation and entertainment.

Convenient Access to Dubai's Metro System

Novotel Suites Mall Avenue Dubai boasts an enviable location that places guests within easy reach of Dubai's efficient public transport network. The nearby Mall of the Emirates Metro Station serves as a key transit point, just a short distance away from the hotel. This station connects travelers to the Red Line, allowing for seamless access to popular destinations across the city, including the iconic Burj Khalifa and the bustling Dubai Mall. With frequent services, guests can explore Dubai's vibrant culture, shopping, and dining options without the hassle of driving or parking. Additionally, the Mashreq Metro Station is another convenient option located within close proximity to the hotel. This station also serves the Red Line and provides easy connections to various neighborhoods and attractions. Whether you're heading to the historic Al Fahidi district or the luxurious Palm Jumeirah, the metro system offers a reliable and cost-effective way to navigate the city. With these excellent public transport options at your doorstep, Novotel Suites Mall Avenue Dubai is the perfect base for both leisure and business travelers looking to experience the best of Dubai.

A Culinary Adventure Awaits

When it comes to dining options, Novotel Suites Dubai Mall of the Emirates is surrounded by a diverse selection of restaurants that will satisfy every palate. For seafood lovers, Al Fanar Seafood Restaurant is a must-visit, offering a delectable array of fresh seafood dishes. If you're in the mood for some authentic Emirati cuisine, Sarhad Darbar is the perfect choice, serving up traditional dishes bursting with flavor. For those craving Italian fare, Amici Italian Restaurant is a delightful spot to indulge in classic pasta dishes and wood-fired pizzas. And if you're in the mood for some delicious Indian cuisine, Nayaab Haandi al Barsha is the place to be, offering a wide range of mouthwatering dishes. With so many options to choose from, your taste buds are in for a treat during your stay at Novotel Suites Dubai Mall of the Emirates.

Shop till you drop at the best shopping landmarks near Novotel Suites Dubai Mall of the Emirates

Novotel Suites Dubai Mall of the Emirates is situated amidst a shopper's paradise, with a plethora of renowned shopping landmarks just a stone's throw away. Fashion enthusiasts will rejoice at the proximity of luxury department stores like Harvey Nichols and Aizone, where they can browse through the latest designer collections and indulge in a world of high-end fashion. For those looking for trendy accessories, Charles & Keith is the go-to destination, offering a wide range of stylish shoes and bags. Makeup aficionados will be delighted to find Pixi, a beauty haven that stocks a variety of cosmetics and skincare products. Art enthusiasts can explore the Al Jaber Gallery, showcasing an impressive collection of contemporary art. Fann A Porter is another must-visit destination for art lovers, featuring unique pieces from local and international artists. Rectangle Jaune is a haven for those seeking exquisite home decor and furnishings, while Forever 21 offers trendy and affordable fashion for all ages. Camper is the place to go for stylish and comfortable footwear, perfect for exploring the city. And for a convenient shopping experience, Al Barsha Mall is just a short stroll away, offering a wide range of shops, restaurants, and entertainment options. With such an array of shopping landmarks at its doorstep, Novotel Suites Dubai Mall of the Emirates is the ideal choice for those looking to indulge in a retail therapy extravaganza.

Affordable Luxury at Novotel Suites Mall Avenue Dubai

When it comes to finding the perfect stay in the vibrant city of Dubai, Novotel Suites Mall Avenue Dubai stands out as a beacon of affordability and comfort. With an average room price of just $47 per night, this hotel offers an exceptional value that is hard to beat, especially in a city where the average hotel room can set you back around $222. This significant difference allows travelers to enjoy the luxurious amenities and prime location of Novotel Suites without breaking the bank. Guests at Novotel Suites Mall Avenue Dubai can indulge in spacious and well-appointed suites, complete with modern conveniences and a stylish design. The hotel's competitive pricing means that you can allocate more of your budget to explore the wonders of Dubai, from the iconic Burj Khalifa to the bustling souks. Whether you're traveling for business or leisure, Novotel Suites Mall Avenue Dubai provides an ideal base for experiencing the city's rich culture and vibrant lifestyle, all while enjoying the perks of a high-quality stay at an unbeatable price.

Exceptional Hospitality and Prime Location at Novotel Suites Mall Avenue Dubai

Guests at Novotel Suites Mall Avenue Dubai consistently rave about the exceptional hospitality they experience during their stay. The staff is frequently described as friendly and welcoming, going above and beyond to ensure that every visitor feels at home. Many reviews highlight the helpfulness of the team, making it clear that their commitment to guest satisfaction is a top priority. This warm service is complemented by a delightful breakfast that guests find both generous and delicious, featuring a variety of options to start the day right. The hotel's prime location is another frequent highlight in customer reviews. Positioned conveniently close to the mall and metro, Novotel Suites offers easy access to explore the vibrant city of Dubai. Visitors appreciate the cleanliness and condition of the rooms, which are described as nice and decently sized, providing a comfortable retreat after a day of adventure. With such positive feedback regarding the overall experience, it’s no wonder that guests leave with fond memories and a desire to return.

Exceptional Experiences Await at Novotel Suites Mall Avenue Dubai

Novotel Suites Mall Avenue Dubai stands out as a premier destination for travelers seeking comfort and convenience in the heart of Dubai. With an impressive overall rating of 8.3, guests consistently highlight the hotel’s exceptional value, scoring it equally at 8.3. This reflects the superb balance of quality and affordability that Novotel Suites offers, ensuring that visitors feel they are receiving a remarkable experience without compromising their budget. The hotel’s prime location, rated at 8.7, places guests just moments away from Dubai’s vibrant attractions, making it an ideal base for both leisure and business travelers alike. The commitment to cleanliness is evident with a commendable score of 8.4, assuring guests of a pristine environment throughout their stay. Comfort is also a priority, as indicated by an 8.1 rating, allowing visitors to unwind and relax in well-appointed suites designed to enhance their stay. Furthermore, the staff's performance shines through with an impressive 8.4 rating, showcasing the dedication and professionalism of the team who go above and beyond to ensure every guest feels welcomed and valued. Overall, Novotel Suites Mall Avenue Dubai is not just a place to stay, but a destination that promises memorable experiences and exceptional service.

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Amenities and facilities

Excellent8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Nepali
  • Sinhala
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • On-site entertainment
  • Skiing
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Grocery delivery
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathtub
  • Carpeting
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Lever handle on door
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • Continental
Restaurants on site
Deli Boutique
  • Cuisine: International
  • Menu: A-la-carte

Location

2A Street, Al Barsha Opposite Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates, 283825

Excellent8.8

Location

Airports
  • Dubai International Airport (DXB)
    22.9 km 38 min drive
  • Al Maktoum International Airport (DWC)
    25.9 km 38 min drive
Public transportation
  • Mashreq Metro Station
    590 m 11 min walk
  • Mall of the Emirates Metro Station
    680 m 10 min walk
Hospital or clinic
  • HealthBay
    2.3 km
Shopping
  • Mall of the Emirates
    490 m 12 min drive
Convenience store
  • 7 Eleven
    970 m 7 min drive
Cash withdrawal
  • ATM
    80 m 3 min walk

What's nearby

Popular landmarks
  • Ski Dubai
    250 m
  • Wild Wadi Waterpark
    2.6 km
  • Burj Al Arab
    2.9 km
  • Atlantis Aquaventure Waterpark
    7.8 km
  • Dubai Miracle Garden
    8.0 km
  • The Dubai Fountain
    11.8 km
  • Burj Khalifa
    11.9 km
  • Dubai Aquarium & Underwater Zoo
    12.2 km
  • The Dubai Mall
    12.4 km
  • Dubai Creek
    19.4 km
Nearby landmarks
  • Deyaar HQ
    100 m
  • Ski Dubai
    250 m
  • Fann A Porter
    270 m
  • Après
    400 m
  • Aizone
    460 m
  • Fatima Abdullah Mohammed Rasheed Mosque
    460 m
  • Charles & Keith
    470 m
  • Pixi
    480 m
  • Camper
    490 m
  • Harvey Nichols
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center16 km
  • Travel time to airport (minutes)30
  • Airport transfer fee170 AED
Extras
  • Breakfast charge (unless included in room price)70 AED
The property
  • Year property opened2009
  • Number of floors6
  • Room voltage220
  • Number of rooms 180
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Novotel Suites Mall Avenue Dubai from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 5.6
  • 8.4
  • 8.4
  • 7.2
  • 9.6
  • 9.2
  • 8.8

Most recent

  • Location score 8.8 out of 10 and is a high score in Dubai
    Location8.8
  • Cleanliness score 8.5 out of 10 and is a high score in Dubai
    Cleanliness8.5
  • Service score 8.5 out of 10 and is a high score in Dubai
    Service8.5
  • Value for money score 8.4 out of 10 and is a high score in Dubai
    Value for money8.4
  • Facilities score 8 out of 10 and is a high score in Dubai
    Facilities8.0
  • Room comfort and quality score 8 out of 10 and is a high score in Dubai
    Room comfort and quality8.0
High score for Dubai

Rating

9+ Exceptional (324)
8-9 Excellent (134)
7-8 Very Good (165)
6-7 Good (61)
<6 Below Expectation (62)

Review summary

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This hotel is conveniently located near the Mall of the Emirates and public transportation. Guests appreciate the friendly and professional staff, with special mentions for Assel at reception and Ismail Ali from housekeeping. The rooms are spacious, well-equipped and clean, with comfy beds and pillows. Breakfast is a highlight, offering a variety of options at a good value. The bar and restaurant staff are also praised for their superb hospitality and professionalism.

Some facilities, including the pool and gym, need maintenance and are showing their age.

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Showing 746 verified guest comments
Changed to review page 1
  1. 6.0
    Salah from Oman
    Family with young children
    Family Suite
    Stayed 2 nights in October 2025

    “Disappointing Stay Despite Friendly Staff”

    I recently stayed at Novotel Suites Mall Avenue Dubai with my family, and unfortunately, the experience did not meet my expectations. Although the hotel is now operated by Novotel, it was originally owned by Ibis, and you can still feel that “small space” concept everywhere except for the lobby. If you’re traveling as a family or with more than one person, it’s definitely not ideal. I booked a family room through Agoda, which was advertised as having one king bed and one double bed. However, when we arrived, the setup was a king bed and a sofa bed instead. I went back to check the offer for the next day and it was changed to 1 sofa bed and double bed. The sofa bed was very uncomfortable. You could easily feel the metal bars underneath. The pillows were also not great, though the main mattress was comfortable and the air-conditioning worked well. We had to change rooms twice during our stay. The first room smelled very moldy, and the second had electrical issues. The third room was fine, but by then, it had become quite inconvenient. The bathrooms are extremely small, barely enough space to move around, and they lacked standard amenities like a dental kit (which I had to request from reception). Another noticeable issue was the cleanliness and condition of the interiors. The carpet in both the room and the hallway was quite dirty and full of stains, which gave an overall unkempt impression. The furniture is also wearing out, with visible signs of age and use, and the paint on the wood is fading, making the space look tired and poorly maintained. Considering the size, condition, and overall comfort, I found the room price quite high for what we got. On a positive note, the breakfast was good and the staff were friendly and helpful, which made the stay a bit better. Overall, I would not recommend this hotel for families or longer stays. It might be fine for solo travelers or short business trips, but it’s definitely not a good value for money if you’re expecting Novotel’s usual standard.

    Reviewed October 12, 2025

    Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites Mall, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati General Manager Novotel Suites &amp; Ibis Mall Avenue Dubai

    Responded October 12, 2025
    Novotel Suites Mall Avenue Dubai
  2. 10.0
    Exceptional
    Khurrum from United Arab Emirates
    Family with young children
    Double Suite
    Stayed 2 nights in September 2025

    “Comfortable and affordable stay ”

    We had comfortable and pleasant stay at Novotel Mall Avenue, Al Barsha, Dubai. The breakfast offered a good variety, including both healthy options and traditional dishes. The pool and gym facilities were clean, well-maintained, and easily accessible. Room service was prompt and efficient, The staff were very supportive and attentive, especially in accommodating families with kids, making our stay even more relaxing and stress-free. Highly recommended for families looking for an enjoyable and comfortable stay at a reasonable price.

    Reviewed September 06, 2025

    Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

    Responded October 01, 2025
    Novotel Suites Mall Avenue Dubai
  3. 10.0
    Exceptional
    Kumar from India
    Solo traveler
    Double Suite
    Stayed 4 nights in September 2025

    “Comfortable stay”

    The hotel is very close to the Mall of the Emirates. Vasanta Bhavan is just three shops away. Great for Indian vegetarians. There is a Carrefour Market closely for any daily needs. While I had a breakfast included deal, I did not eat at the hotel as it had no Indian breakfast options. However for western and health conscious folks, the spread is okay. The shower area is cramped, but the room is nice. The housekeeping is good. The staff are courteous and helpful. I would stay again, just for its location and the price.

    Reviewed October 02, 2025

    Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

    Responded October 05, 2025
    Novotel Suites Mall Avenue Dubai
  4. 8.8
    Excellent
    Sachall from Pakistan
    Family with young children
    Double Suite
    Stayed 2 nights in July 2025

    “Affordable accommodation in heart of Dubai”

    I had a wonderful and pleasant stay with my family at this hotel! The rooms were comfortable, the staff were friendly and accommodating, and the amenities were good. They even gave a free room upgrade. We felt right at home and enjoyed every moment of our stay. Highly recommend for a families.

    Reviewed July 11, 2025

    Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

    Responded July 16, 2025
    Novotel Suites Mall Avenue Dubai
  5. 10.0
    Exceptional
    Kishan from India
    Family with young children
    Double Suite
    Stayed 5 nights in December 2025

    “Excellent location and facilities ”

    The location was excellent. A 5 min walk from mall of Emirates and the metro and bus station. Facilities were really good. The staff were courteous. The breakfast spread was excellent with lot of Indian options.

    Reviewed January 14, 2026

    Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

    Responded January 14, 2026
    Novotel Suites Mall Avenue Dubai
Changed to review page 1

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