M Social Hotel New York Downtown

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

55 Church Street, Financial District, New York (NY), United States, 10007

Highlights

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

100 meters to public transportation

100 meters to public transportation - Cortlandt Street Subway Station is within 100 meters

Check-in [24-hour]

Check-in [24-hour]

270 meters to The National 9/11 Memorial & Museum

270 meters to The National 9/11 Memorial & Museum

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

Pets allowed

About us

Discover M Social New York Downtown in the vibrant Financial District, perfect for two travelers seeking comfort. Enjoy a breakfast takeaway service and food delivery for busy days exploring iconic sites like the National 9/11 Memorial & Museum and Century 21, just a short stroll away. Relax in spacious, air-conditioned rooms with complimentary internet access, some with stunning city or waterfront views. Unwind at the rooftop bar or stay active at the fitness center after a day of adventure. Experience the best of New York City at M Social, where memorable moments await. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Location 9.2
Cleanliness 8.7
Service 8.1
Value for money 7.8

Based on 6,762 verified reviews

Location

9.2

Cleanliness

8.7

Service

8.1

Value for money

7.8

Facilities

7.7

tooltip

Nearest transportation options

Cortlandt Street Subway Station is within 0.09 km

Chambers Street / WTC / Park Place Subway Station is within 0.21 km

See map

9.2Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
tooltip

There are 146 places in walking distance!

Walkable places
Century 21
80 m
LXR&CO
90 m
The Oculus
100 m
Westfield World Trade Center
110 m
St. Paul's Chapel
120 m
Popular landmarks
The National 9/11 Memorial & Museum
260 m
Statue of Liberty
3.8 km
High Line
4.1 km
Empire State Building
4.6 km
Grand Central Terminal
5.4 km
Closest landmarks
One World Trade Center
250 m
Edward Carter Gallery
250 m
Tent & Trails
260 m
The National 9/11 Memorial & Museum
260 m
FDNY Memorial Wall
270 m

Good to know

Value for money7.8
Distance to city center0.1km
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport13.6 km

Rooms available at M Social Hotel New York Downtown

Premier King - High Floor
...
  • Room size: 28 m²/301 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe King - City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner King Junior Suite with Hudson River View - High Floor
...
  • Room size: 39 m²/420 ft²
  • River view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Skyline Suite
...
  • Room size: 82 m²/883 ft²
  • River view
  • 2 sofa beds and 1 king bed
Enter dates to see prices
Premier King with Hudson River View - High Floor
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 king bed
Enter dates to see prices
One World Suite
...
  • Room size: 82 m²/883 ft²
  • River view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Corner King Junior Suite - City View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
M Social Suite
...
  • Room size: 149 m²/1604 ft²
  • River view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Panoramic Corner King with Brooklyn Bridge View - High Floor
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
M Social Suite
...
  • Room size: 149 m²/1604 ft²
  • Harbor view
  • 2 king beds and 2 sofa beds
Enter dates to see prices

Frequently asked questions

M Social Hotel New York Downtown features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! M Social Hotel New York Downtown offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

M Social Hotel New York Downtown's policy regarding children's bedding considers guests age 15 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Past guests that stayed at M Social Hotel New York Downtown have given this property a rating of 9.189 for its outstanding location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given M Social Hotel New York Downtown an average rating of 7.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given M Social Hotel New York Downtown an average rating of 7.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given M Social Hotel New York Downtown an average rating of 7.5. You can find more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

M Social Hotel New York Downtown’s local neighborhood is Financial District which comprises of popular restaurants such as O'Hara's Restaurant and Pub, Reserve Cut, and Industry Kitchen.

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.

More about M Social Hotel New York Downtown

More about M Social Hotel New York Downtown

Experience Modern Comfort at M Social New York Downtown

Nestled just a stone's throw from the vibrant heart of New York City, M Social New York Downtown offers an unbeatable location mere 0.1 km from the city center. Established in 1992, this stylish hotel combines contemporary design with a rich history, providing guests with a welcoming retreat amidst the bustling urban landscape. Whether you're visiting for business or leisure, you'll appreciate the hotel's convenient 40-minute journey to the airport, making travel seamless and stress-free. With a total of 569 thoughtfully designed rooms, M Social New York Downtown ensures ample space and comfort for every guest. Check-in begins at 4:00 PM, allowing you to settle in and start exploring the city at your own pace. The hotel welcomes families, offering free accommodation for children aged 3 to 14, making it an ideal choice for travelers with young ones. Check-out is scheduled until 11:00 AM, giving you a relaxed morning before your next adventure in the Big Apple.

Exciting Shopping Experiences at M Social New York Downtown

At M Social New York Downtown, guests are invited to indulge in a vibrant shopping experience right within the hotel premises. The property features a selection of boutique shops that offer a curated range of unique products, from stylish apparel to exclusive souvenirs, perfect for those looking to take home a piece of their New York adventure. These shops provide a convenient and enjoyable way to explore local trends and find special gifts without leaving the comfort of the hotel. Whether you're seeking fashionable accessories, distinctive gifts, or everyday essentials, the shopping facilities at M Social Downtown add an extra layer of entertainment to your stay. The inviting retail spaces are designed to complement your urban exploration, making shopping an engaging part of your New York City experience. Discover the latest in fashion and accessories, all within a lively, modern environment that reflects the dynamic spirit of the city.

State-of-the-Art Fitness Facilities at M Social New York Downtown

Discover your fitness sanctuary at M Social New York Downtown, where a fully equipped, free fitness center awaits guests around the clock. Whether you're an early riser or a night owl, enjoy access to modern cardio machines, strength training equipment, and free weights designed to keep you energized during your stay. The spacious and well-maintained fitness center provides a motivating environment for guests to maintain their workout routines with ease. Open 24 hours a day, the fitness center offers ultimate flexibility for travelers with busy schedules or those seeking late-night workouts. Stay committed to your health goals while exploring the vibrant city of New York, knowing that top-quality fitness amenities are always within reach at M Social Downtown.

Convenience Facilities at M Social New York Downtown

Experience seamless comfort and convenience at M Social New York Downtown, where a range of essential facilities are designed to enhance your stay. Guests can enjoy the ease of free Wi-Fi available throughout all rooms and public areas, ensuring you're always connected whether for work or leisure. For added convenience, the hotel offers express check-in and check-out services, along with luggage storage to make your arrival and departure effortless. To keep your belongings secure, safety deposit boxes are available, and the hotel provides comprehensive laundry services including dry cleaning and laundry service. Daily housekeeping ensures your room stays fresh and inviting throughout your stay. Additionally, guests can indulge in delicious room service or utilize the concierge service for personalized assistance, making your visit both comfortable and hassle-free.

Convenient Transportation at M Social New York Downtown

M Social New York Downtown offers guests the ease of accessing the city with its reliable taxi service, ensuring seamless travel to and from the hotel for both business and leisure needs. Whether you're heading to a Broadway show, exploring the vibrant city streets, or heading to a corporate meeting, the hotel’s taxi arrangements provide a comfortable and efficient transportation option. For guests arriving by car, the hotel features a car park with applicable charges, allowing for secure parking during your stay. Please note that parking fees are charged separately, ensuring convenience and flexibility for those with personal vehicles.

Luxurious Room Facilities at M Social New York Downtown

Experience ultimate comfort and convenience in the thoughtfully designed rooms at M Social New York Downtown. Each room is equipped with modern amenities including air conditioning to ensure a perfect climate, and blackout curtains to provide a restful night’s sleep. Guests can enjoy a variety of entertainment options with satellite/cable TV and in-house movies, while the in-room television offers additional entertainment choices. For added convenience, a coffee and tea maker is available, complemented by complimentary bottled water and a refrigerator to keep your refreshments fresh. The rooms also feature a separate living room, creating a spacious and relaxing environment. Thoughtful touches such as a hair dryer, toiletries, linens, and a mini bar ensure a comfortable stay. Stay informed with a daily newspaper, and unwind with complimentary tea or enjoy your favorite shows and movies in style. Whether you're here for business or leisure, the well-appointed facilities at M Social New York Downtown promise a stay filled with comfort and convenience.

Exquisite Dining Experience at M Social New York Downtown

At M Social New York Downtown, guests can indulge in a variety of convenient and comforting dining options designed to enhance their stay. Start your day with a freshly brewed coffee from the on-site coffee shop, a perfect spot to relax and energize before exploring the vibrant city. Whether you're craving a quick pick-me-up or a leisurely break, the coffee shop offers a cozy ambiance and a selection of premium beverages. For added convenience, the hotel provides attentive room service, allowing guests to enjoy delicious meals and refreshments in the comfort of their own rooms. Daily housekeeping ensures that your space remains pristine and inviting, giving you more time to unwind and enjoy your stay. With these exceptional dining facilities, M Social New York Downtown combines comfort and convenience to create a memorable hospitality experience.

Luxurious Room Options at M Social New York Downtown

Discover a variety of thoughtfully designed rooms at M Social New York Downtown, each offering a unique blend of comfort and style. Choose from spacious options like the Skyline Suite, spanning 82 square meters with versatile bedding arrangements, or opt for the elegant Corner King Junior Suite with city views that provide a cozy yet luxurious retreat. For those seeking breathtaking vistas, the Corner King Junior Suite with Hudson River View on a high floor or the Panoramic Corner King with Brooklyn Bridge View offers stunning panoramic sights of New York’s iconic skyline and landmarks. Smaller yet equally stylish, the Deluxe King and Deluxe Two Queen rooms provide modern comfort with city views, ideal for both leisure and business travelers.

The Vibrant Heart of New York: The Financial District

Nestled at the southern tip of Manhattan, the Financial District is the pulsating economic heart of New York City, where history meets modern commerce. This dynamic neighborhood is home to iconic landmarks such as Wall Street, the New York Stock Exchange, and the Federal Reserve Bank, reflecting its longstanding significance in global finance. As you walk through its bustling streets, you'll be immersed in a vibrant atmosphere filled with towering skyscrapers, historic architecture, and the energy of professionals and visitors alike. The district also offers stunning views of the Brooklyn Bridge and the Statue of Liberty, making it a perfect blend of business and sightseeing.

Seamless Transportation from New York Airports to M Social New York Downtown

Getting to M Social New York Downtown from the nearby airports is a straightforward and convenient journey. If you're arriving at John F. Kennedy International Airport (JFK), the most efficient option is to take the AirTrain JFK, which connects directly to the Long Island Rail Road (LIRR) at Jamaica Station or to the NYC Subway system. From there, you can catch the subway’s 2 or 3 lines heading downtown to the Wall Street or Fulton Street stations, both within walking distance of the hotel. Alternatively, a taxi or ride-sharing service from JFK offers a direct, hassle-free transfer, taking approximately 45-60 minutes depending on traffic. For travelers arriving at LaGuardia Airport (LGA), the easiest route is to use a taxi, ride-share, or a shuttle service directly to the hotel, which takes around 30-40 minutes. If you prefer public transportation, you can take the Q70 SBS bus to Jackson Heights-Roosevelt Avenue station, then transfer to the subway’s E or 4/5 lines heading south to the World Trade Center or Fulton Street stations. Newark Liberty International Airport (EWR) is also a viable option; from there, the NJ Transit train offers a quick ride to Penn Station in Manhattan, just a short walk from M Social New York Downtown. Whichever airport you arrive at, the hotel’s central location in the Financial District makes it easy to access New York City’s vibrant neighborhoods and iconic sights.

Iconic Landmarks and Attractions Near M Social New York Downtown

Situated in the heart of Lower Manhattan, M Social New York Downtown offers guests unparalleled access to some of the city’s most renowned landmarks. Just a short walk away, the poignant National 9/11 Memorial & Museum provides a deeply moving tribute to those affected by the September 11 attacks, while the One World Observatory offers breathtaking panoramic views of New York City from atop the One World Trade Center. The historic Brooklyn Bridge, an architectural marvel, connects Manhattan to Brooklyn and is perfect for scenic walks and photography sessions. Beyond these, visitors can explore the spiritual serenity of St. Paul's Chapel, a historic church with a rich past, or delve into American history at the Ellis Island Immigration Museum. The bustling Wall Street district, the vibrant Liberty Park at the World Trade Center, and the modern marvel of The Oculus make this location ideal for sightseeing and cultural exploration. For family fun, the SeaGlass Carousel at The Battery provides a whimsical experience, while the George Heye Gustav Center offers insights into Native American heritage. This vibrant neighborhood ensures guests are immersed in the spirit and history of New York City.

Convenient Public Transport Options Near M Social New York Downtown

Nestled in the heart of downtown Manhattan, M Social New York Downtown offers unparalleled access to a comprehensive network of public transportation. Guests can easily reach the hotel via the Broad Street Subway Station, providing direct routes across the city. The Chambers Street / WTC / Park Place Subway Station is just a short walk away, connecting visitors to key destinations including the World Trade Center and One World Trade Center. For those heading to the Financial District or exploring Lower Manhattan, the Fulton Street Subway Station and Rector Street Subway Station serve as convenient hubs, offering multiple subway lines to navigate the city efficiently. Additionally, travelers can take advantage of nearby stations such as the Cortlandt Street Subway Station and South Ferry-Whitehall Street Subway Station for access to the southern tip of Manhattan and Staten Island Ferry terminals. The Wall Street Subway Station provides quick access to the financial heart of the city, while the nearby PATH station offers seamless connections to New Jersey. For a more scenic route or to visit historic sites, City Hall Station is also within reach, making M Social New York Downtown a perfect base for exploring all that New York City has to offer via its extensive public transit system.

Nearby Culinary Delights: A Taste of New York’s Best Restaurants

Just steps from M Social New York Downtown, food enthusiasts can indulge in a diverse array of culinary experiences. The historic Dead Rabbit offers award-winning cocktails in a lively pub setting, while O'Hara's Restaurant and Pub provides a cozy Irish-inspired atmosphere perfect for casual dining. For a touch of luxury, Reserve Cut serves exquisite steaks and seafood in an elegant setting. Industry Kitchen offers innovative dishes with stunning waterfront views, and Alfanoose introduces authentic Middle Eastern flavors. Coffee lovers can visit Financier Patisserie for delightful pastries and artisanal brews. The iconic Bridge Café, one of the city’s oldest establishments, offers classic American fare in a charming ambiance. For a quick sweet treat, Zaitzeff specializes in healthy smoothies and snacks. Whether craving upscale dining or casual bites, these nearby restaurants promise a flavorful journey through New York’s vibrant food scene.

Shopping Landmarks Near M Social New York Downtown

Guests staying at M Social New York Downtown will find themselves in close proximity to an array of premier shopping destinations. Explore the bustling Brookfield Place and Westfield World Trade Center, renowned for their luxury brands, diverse retail options, and vibrant atmospheres. For music and tech enthusiasts, J&R Music and Computer World offers an extensive selection of electronics and entertainment products. Fashion and jewelry lovers can visit LXR&CO and Selia Yang, each offering unique designer accessories and jewelry pieces. Additionally, the area is home to specialty experiences like the Brazil NY Tour and seasonal festivities such as Christmas in New York, providing both shopping and cultural delights. For sports fans, the nearby New York Yankees Clubhouse adds a touch of athletic charm to your shopping adventure. The Alliance for Downtown New York further enhances the vibrant shopping scene, making this neighborhood a true retail paradise.

Luxurious Stay at M Social New York Downtown: A Premium Experience

M Social New York Downtown, formerly known as Millennium Downtown New York, offers an upscale and contemporary lodging experience with rooms averaging over $500 per night. This premium pricing reflects the hotel's modern design, prime location, and exclusive amenities, making it an ideal choice for travelers seeking a luxurious stay in the heart of New York City. Guests can enjoy stylish accommodations, stunning city views, and personalized service that justify the higher price point.

Exceptional Stay at M Social New York Downtown

Guests consistently praise M Social New York Downtown for its impeccable cleanliness and welcoming atmosphere. Visitors often highlight the friendly and courteous staff who go above and beyond to ensure a memorable stay, making guests feel right at home. The hotel’s spacious, well-maintained rooms offer stunning views of the city, providing a perfect retreat after a day exploring the vibrant surroundings. Located in a prime area, the hotel offers convenience and accessibility, making it an ideal choice for both leisure and business travelers. Reviewers appreciate the modern amenities, the stylish decor, and the overall quality of service, all of which contribute to a truly enjoyable experience. Whether for a quick getaway or an extended visit, guests leave with positive impressions of the hotel’s excellent service and prime location.

Exceptional Location and Impressive Comfort at M Social New York Downtown

Nestled in the heart of New York City, M Social New York Downtown offers guests an unbeatable location that makes exploring the vibrant city effortless. The hotel’s strategic positioning ensures easy access to iconic landmarks and bustling neighborhoods, making it an ideal base for both leisure and business travelers. Guests consistently praise the hotel’s comfortable accommodations, which provide a relaxing retreat after a day of city adventures. The hotel also stands out for its high standards of cleanliness and friendly staff, creating a welcoming and hygienic environment for all visitors. While the facilities are well-maintained and modern, guests find the overall value to be quite favorable, offering a great balance of quality and affordability. Though there is room for improvement in food and dining options, the overall experience at M Social New York Downtown remains highly positive, especially thanks to its prime location and commitment to guest comfort.

Show less

Amenities and facilities

Very good7.7

Facilities

Languages spoken
  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Full american breakfast
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • In-room safe box
  • Ironing facilities

Food and dining

Restaurants on site
Church & Dey
  • No additional information available

Location

55 Church Street, Financial District, New York (NY), United States, 10007

Exceptional9.2

Location

Airports
  • LaGuardia Airport (LGA)
    13.6 km
  • Teterboro Airport (TEB)
    16.7 km
Public transportation
  • Cortlandt Street Subway Station
    90 m 3 min drive
  • Chambers Street / WTC / Park Place Subway Station
    210 m 4 min walk
Hospital or clinic
  • Buy-Rite Pharmacy V
    1.1 km
Shopping
  • Macy's Herald Square
    4.7 km
Convenience store
  • 7 Eleven
    400 m 1 min drive
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • The National 9/11 Memorial & Museum
    260 m
  • Statue of Liberty
    3.8 km
  • High Line
    4.1 km
  • Empire State Building
    4.6 km
  • Grand Central Terminal
    5.4 km
  • Broadway
    5.6 km
  • Times Square
    5.6 km
  • Top of the Rock
    5.9 km
  • Central Park
    7.1 km
  • The Metropolitan Museum of Art
    8.5 km
Nearby landmarks
  • Century 21
    80 m
  • Cortlandt Street Subway Station
    90 m
  • LXR&CO
    90 m
  • The Oculus
    100 m
  • Westfield World Trade Center
    110 m
  • St. Paul's Chapel
    120 m
  • J&R Music and Computer World
    200 m
  • Zuccotti Park
    210 m
  • Chambers Street / WTC / Park Place Subway Station
    210 m
  • WTC Tribute Visitors Center
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Property collect facility fees and city tax upon check in, kindly contact property for more information.
  • Please note allowance is $45 per person for the breakfast package and the guest is responsible for the overage
  • Guest Payment Policy
    All guests are required to present a valid debit or credit card upon arrival at check-in.
    The card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property.
    This applies even if no additional charges are made during the stay.
  • M Social Hotel New York Downtown is committed to providing its guests and associates with a smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarettes, and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A $500 fee, per incident, will be charged for smoking, vaping, burning candles, or incense in your guest room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)35 USD
The property
  • Year property opened1992
  • Number of floors55
  • Room voltage110
  • Number of rooms 569
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee55 USD

Reviews of M Social Hotel New York Downtown from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 9.6
  • 10
  • 9.2
  • 10
  • 9.6
  • 9.2
  • 6.4
  • 8.0
  • 7.6

Most recent

  • Location score 9.2 out of 10 and is a high score in New York (NY)
    Location9.2
  • Cleanliness score 8.7 out of 10 and is a high score in New York (NY)
    Cleanliness8.7
  • Service score 8.1 out of 10 and is a high score in New York (NY)
    Service8.1
  • Value for money score 7.8 out of 10 and is a high score in New York (NY)
    Value for money7.8
  • Facilities score 7.7 out of 10
    Facilities7.7
High score for New York (NY)

Rating

9+ Exceptional (10)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (3)

Review summary

Powered by OpenAI

This hotel excels in service and location, with friendly staff that go beyond expectations. Great value for money with top-notch facilities, such as a rooftop bar, fitness center, and breakfast buffet with fresh fruit and hot dishes.

Few guests reported unexpected post-checkout fees that were not clearly stated on the website or during check-in. Some guests also noted cleanliness and maintenance issues in common areas and rooms. A handful of guests recommended updating facilities such as elevators, towels, and carpets.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 22 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Kunavathi from Malaysia
    Couple
    Panoramic Corner King with Brooklyn Bridge View - High Floor
    Stayed 2 nights in March 2025

    “Great View, but Some Discomfort”

    The room was good, but we experienced some itchiness and mild rashes, possibly due to the weather or the bedsheets. Aside from that, our stay was pleasant. The Manhattan skyline view was stunning, though the room felt smaller than depicted in the photos. While all necessary facilities were provided, the staff could have been more welcoming rather than maintaining a strict demeanor. Additionally, a deposit of $150 per night was required, totaling approximately $600 for our two-night stay. I am currently awaiting the refund of my deposit.

    Reviewed March 23, 2025
  2. 9.6
    Exceptional
    Carri from United States
    Group
    Premier Two Queen with Hudson River View - High Floor
    Stayed 3 nights in October 2025

    “Exceptional”

    We booked a 3 night stay at the M. Social for the location. The rooms are pretty small if you have 4 adults in one room. The staff was exceptionally helpful. The elevators on the other hand always had a long wait. The hotel is beautiful and when we ordered more towels we got them within minutes which is rare at any hotel. I would recommend this hotel for a short stay.

    Reviewed October 16, 2025
  3. 7.6
    Very good
    SARAH from Australia
    Couple
    Deluxe King - City View
    Stayed 7 nights in November 2025

    “Not recommended ”

    Hotel great location, room was great. Hotel lifts broke down for a few days and had to use service lift.. After checkout and settling account Hôtel took more money from my credit card without authorisation therefore not recommended! Not answering email regarding this matter

    Reviewed December 06, 2025
  4. 8.8
    Excellent
    Trevor from United Kingdom
    Couple
    Corner King Junior Suite with Hudson River View - High Floor
    Stayed 5 nights in July 2025

    “Holiday ”

    This is a perfect location to access 9/11 memorial and a fabulous view of the Hudson and the bridges. We had some challenges with checking in being significantly delayed but Petra and Gabriele (Manager) made up for this will excellent customer service

    Reviewed July 27, 2025
  5. 7.2
    Very good
    andreq from Egypt
    Family with young children
    Deluxe King - City View
    Stayed 4 nights in June 2025

    “Perfect Location ”

    The location was Perfect but the facilities is not as expected a lot of work in the reception made us rotate to find the entrance The room was not big enough for us with a child but it was with a good view and very clean the staff was very helpful and 24 hr front desk available

    Reviewed June 27, 2025
Changed to review page 1

This is a popular property. Don't miss out!