Hotel Hayden

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

127 West 28th Street, Chelsea, New York (NY), United States, 10001

Highlights

Checking in & out

I was able to check in early, which was helpful.
Location

Absolutely perfect if you need to be near Penn station.
Airport transfer

Professional guest services

It was clean and staff was helpful and friendly.
Top Value

Prices/rooms are decent considering the area

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Hotel Hayden offers a perfect stay in Chelsea, known for its vibrant art scene, trendy eateries, and nightlife. Just a short walk from attractions like Macy's Herald Square and Grand Central Terminal, it caters to two travelers exploring the city. Enjoy exceptional on-site dining, crafted drinks at the bar, and tailored tours for memorable experiences. Spacious rooms feature complimentary Wi-Fi and air conditioning; select rooms offer skyline views for added comfort. A complimentary breakfast at a nearby Starbucks enhances your day. Don't miss the stunning rooftop bar with breathtaking city views. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in New York (NY) are being booked every minute!
Location 8.7
Service 7.7
Cleanliness 7.5
Value for money 7.1

Based on 4,285 verified reviews

Location

8.7

Service

7.7

Cleanliness

7.5

Value for money

7.1

Facilities

6.7

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Nearest transportation options

28th Street-Seventh Avenue Subway Station is within 0.05 km

28th Street Subway Station is within 0.09 km

See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 204 places in walking distance!

Parking
Available
Walkable places
Taiji Body Work
70 m
Martinez Handmade Cigars
100 m
Fashion Institute Of Technology
110 m
SEtW
130 m
Tillman’s
140 m
Popular landmarks
Empire State Building
600 m
High Line
1.0 km
Broadway
1.4 km
Times Square
1.4 km
Grand Central Terminal
1.4 km
Closest landmarks
Azure Day Spa and Laser Center
230 m
26th Street Flea Market
240 m
Church of St. Francis of Assisi
260 m
Chelsea Antiques Building
260 m
Illustration House
260 m

Good to know

Value for money7.1
Location rating8.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.5 km

Rooms available at Hotel Hayden

Superior King Accessible
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  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
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Superior King Room
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  • Room size: 23 m²/248 ft²
  • 1 king bed
  • 1 king bed
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Superior Double Double
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  • Room size: 30 m²/323 ft²
  • 2 double beds
  • 2 double beds
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Chelsea King Suite
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  • Room size: 39 m²/420 ft²
  • 1 queen bed
  • 1 queen bed
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Superior Double Double Accessible
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  • 2 double beds
  • 2 double beds
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Chelsea King Suite Accessible
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  • Sea view
  • 1 king bed
  • 1 king bed
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Standard Quadruple Room
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  • Room size: 21 m²/226 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Deluxe King Suite
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  • Room size: 39 m²/420 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Accessible King Room
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  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Double Room
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  • Room size: 21 m²/226 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Hotel Hayden has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Hotel Hayden, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

While lounging at Hotel Hayden, take pleasure in your evening or night out at Peter McManus Tavern, Flatiron Lounge, and Splash Bar to make the most out of your nightlife.

Hotel Hayden can speak in 3 languages and supports well-known languages such as English and Spanish for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

62.0% of our past guest ratings have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hotel Hayden down in the review section.

Verified business travelers that have stayed at this property have given Hotel Hayden an average rating of 7.0. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Hayden an average rating of 6.6. You can look into more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is 28th Street-Seventh Avenue Subway Station, 51.54 m away from Hotel Hayden.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

The closest airport to Hotel Hayden is LaGuardia Airport, 11.0 km away.

Wake up to a fantastic continental breakfast at Hotel Hayden. Travelers can enjoy breakfast offered with an additional charge of 20 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about Hotel Hayden

More about Hotel Hayden

Experience Modern Luxury at Hotel Hayden in New York

Welcome to Hotel Hayden, a stylish 4-star hotel located in the heart of New York City. Built in 2008, this modern oasis offers a unique blend of contemporary design and warm hospitality. With its prime location and impeccable service, Hotel Hayden is the perfect choice for both business and leisure travelers. Step into the sleek lobby of Hotel Hayden and be greeted by a friendly and attentive staff. Check-in begins at 3:00 PM, allowing you to settle in and start your New York adventure. The hotel boasts 122 well-appointed rooms, each thoughtfully designed with comfort and convenience in mind. Whether you're traveling solo or with a group, you'll find the perfect accommodation to suit your needs. At Hotel Hayden, your comfort is our top priority. Each room is equipped with modern amenities, including plush bedding, a flat-screen TV, and complimentary Wi-Fi. After a long day of exploring the city, unwind in the privacy of your room and enjoy the stunning views of the New York skyline. Families traveling with children will find a warm welcome at Hotel Hayden. While the hotel does not allow children to stay free of charge, there may be extra charges. Please contact the hotel directly for more information on child policies and additional fees. Check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or squeeze in some last-minute sightseeing. Whether you're in New York for business or pleasure, Hotel Hayden offers a seamless and unforgettable stay. Book your stay with us today and experience the best of modern luxury in the heart of the Big Apple.

Unwind and Indulge in Hotel Hayden's Entertainment Facilities

Hotel Hayden in the heart of New York City offers a range of entertainment facilities to ensure a memorable stay for its guests. Step into the vibrant bar, where you can sip on expertly crafted cocktails and unwind after a long day of exploring the city. The bar's sleek and modern design creates a sophisticated ambiance, making it the perfect spot to socialize and mingle with fellow travelers. For those seeking a tranquil retreat, Hotel Hayden boasts a beautiful garden where you can escape the hustle and bustle of the city. Surrounded by lush greenery, this serene oasis provides a peaceful setting to relax, read a book, or simply enjoy a quiet moment amidst nature. If you're in the mood for some intellectual stimulation, Hotel Hayden offers a library where you can delve into a wide selection of books and immerse yourself in literature. Whether you're a history buff, a fiction enthusiast, or simply looking for some inspiration, this cozy and well-stocked library is the ideal spot to curl up with a good book. Additionally, Hotel Hayden features a shared lounge/TV area, perfect for catching up on your favorite shows or enjoying a movie night with friends. Sink into comfortable seating while you indulge in some entertainment on the large screen TV, creating a cozy and inviting atmosphere for relaxation. With its diverse range of entertainment facilities, Hotel Hayden ensures that guests have plenty of options to unwind, socialize, and enjoy their stay in the heart of New York City.

Stay Active at Hotel Hayden's State-of-the-Art Fitness Center

Hotel Hayden in New York provides guests with an exceptional range of sports facilities to ensure a memorable and invigorating stay. The hotel boasts a fully equipped fitness center that is available to guests free of charge. Open 24 hours a day, this state-of-the-art facility offers a wide variety of cardio and strength training equipment, allowing guests to maintain their fitness routine even while traveling. Whether you prefer to start your day with a brisk morning run on the treadmill or unwind with a challenging workout after a long day of exploring the city, our fitness center has everything you need to stay active and energized during your stay at Hotel Hayden.

Convenience Facilities at Hotel Hayden

Hotel Hayden in New York offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can effortlessly take care of their personal belongings and enjoy a fresh wardrobe throughout their stay. The hotel also provides safety deposit boxes for guests to securely store their valuables, giving them peace of mind during their travels. The dedicated concierge at Hotel Hayden is always ready to assist guests with any queries or requests, ensuring that their stay is tailored to their needs. Whether it's recommending local attractions, making restaurant reservations, or arranging transportation, the concierge is a valuable resource for guests to make the most of their time in New York. In addition, Hotel Hayden offers complimentary Wi-Fi in all rooms and public areas, allowing guests to stay connected and productive throughout their stay. For those who prefer a designated smoking area, the hotel provides a comfortable space where guests can indulge in their habit without inconveniencing others. Other convenient facilities include express check-in/check-out, luggage storage, and daily housekeeping. These services ensure a seamless and efficient experience for guests, allowing them to make the most of their time in the city. Hotel Hayden truly prioritizes the comfort and convenience of its guests, making it an ideal choice for travelers visiting New York.

Convenient Transport Facilities at Hotel Hayden

Hotel Hayden in New York offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you're exploring the city or attending business meetings, the hotel has got you covered. For those looking to explore the vibrant city, Hotel Hayden offers a ticket service that can help you plan your tours and activities. Whether you want to visit iconic landmarks like the Statue of Liberty or catch a Broadway show, the hotel staff will assist you in arranging tickets and providing valuable recommendations. Additionally, if you're traveling by car, Hotel Hayden offers valet parking and self-parking options. The onsite car park ensures that you have a secure place to park your vehicle during your stay. Please note that car park charges may apply. If you prefer to explore New York at your own pace, the hotel also provides car hire services. This allows you to have the freedom to drive around the city and discover its hidden gems. With car hire services available, you can easily navigate through the bustling streets of New York and visit popular attractions with ease. With its range of transport facilities, Hotel Hayden ensures that guests have a seamless experience during their stay in New York. Whether you need assistance with tours, parking, or car hire, the hotel's dedicated staff is ready to assist you in making the most of your time in the city.

Delicious Dining Options at Hotel Hayden

Hotel Hayden in New York offers a range of dining facilities to satisfy every palate. Start your day off right at the hotel's coffee shop, where you can indulge in a freshly brewed cup of coffee and a selection of pastries. For a more substantial meal, head to the hotel's restaurant, which serves up a delectable array of dishes crafted with locally sourced ingredients. Whether you're in the mood for a juicy steak, fresh seafood, or a vegetarian delight, the restaurant's menu has something for everyone. If you prefer to dine in the comfort of your own room, Hotel Hayden offers convenient room service. You can enjoy a delicious meal delivered right to your doorstep, allowing you to relax and unwind after a long day of exploring the city. Additionally, the hotel provides daily housekeeping services to ensure that your dining area is always clean and ready for your next culinary adventure. To kickstart your mornings, Hotel Hayden offers a complimentary continental breakfast. Wake up to a spread of freshly baked pastries, seasonal fruits, yogurt, cereals, and more. Enjoy a leisurely breakfast while planning your day's activities or catch up on the latest news with a cup of hot coffee. With its diverse dining options, Hotel Hayden ensures that guests have a memorable and satisfying dining experience throughout their stay.

Experience Comfort and Style at Hotel Hayden's Rooms

Hotel Hayden offers a range of stylish and comfortable rooms to suit every traveler's needs. Choose from the spacious Superior Double Double room, featuring two comfortable double beds, perfect for families or groups. If you prefer a larger bed, the Superior King room offers a cozy retreat with a luxurious king-size bed. For guests with accessibility needs, the Superior King Accessible room provides a comfortable and convenient stay with its accessible features and a plush king-size bed. When you book these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Hotel Hayden, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at Hotel Hayden, making your travel planning a breeze. So, whether you're traveling with family, friends, or on a solo adventure, book your stay at Hotel Hayden on Agoda for a comfortable and affordable experience.

Discover the Vibrant Neighborhood of Chelsea in New York

Nestled in the heart of Manhattan, Hotel Hayden offers the perfect base for exploring the dynamic neighborhood of Chelsea. Known for its artistic charm, trendy galleries, and vibrant atmosphere, Chelsea is a must-visit destination for art enthusiasts and culture seekers. Immerse yourself in the thriving art scene as you wander through the renowned Chelsea Art District, home to over 200 galleries showcasing contemporary and avant-garde works. Marvel at the diverse range of art styles, from paintings and sculptures to photography and mixed media installations. Don't miss the iconic High Line, an elevated park built on a historic freight rail line, where you can stroll amidst lush greenery and enjoy panoramic views of the city. Chelsea is also a haven for food lovers, with an array of trendy restaurants, cozy cafes, and gourmet food markets. Indulge in a culinary adventure as you sample international cuisines, from authentic Italian trattorias to trendy fusion eateries. After a day of exploring, unwind in one of the many rooftop bars or trendy speakeasies that dot the neighborhood, and soak in the vibrant nightlife that Chelsea is known for. With its prime location and vibrant atmosphere, Chelsea offers a unique blend of art, culture, and gastronomy that will leave you captivated. Stay at Hotel Hayden and immerse yourself in the energy and charm of this iconic New York neighborhood.

Traveling from the Airport to Hotel Hayden in Chelsea, New York

Welcome to Hotel Hayden, a stylish and contemporary hotel located in the vibrant neighborhood of Chelsea, New York. If you're planning a trip to the Big Apple and wondering how to get to Hotel Hayden from the nearest airports, we've got you covered. For those arriving at John F. Kennedy International Airport (JFK), the most convenient way to reach Hotel Hayden is by taxi or rideshare service. The journey typically takes around 45 minutes, depending on traffic conditions. Alternatively, you can take the AirTrain JFK to Jamaica Station and transfer to the E subway line towards World Trade Center. Get off at the 23rd Street station, which is just a short walk away from the hotel. If you're flying into LaGuardia Airport (LGA), taxis and rideshare services are readily available outside the terminals. The drive to Hotel Hayden usually takes around 30 minutes, depending on traffic. Another option is to take the Q70-SBS bus from the airport to Roosevelt Ave/74th St Station, and then transfer to the E subway line towards World Trade Center. Get off at the 23rd Street station, and you'll be just a few minutes away from the hotel. No matter which airport you arrive at, Hotel Hayden is easily accessible and offers a convenient base for exploring the sights and sounds of New York City. With its modern amenities, comfortable rooms, and prime location in Chelsea, Hotel Hayden is the perfect choice for both business and leisure travelers.

Discover the Vibrant Surroundings of Hotel Hayden in New York

Hotel Hayden in New York is perfectly situated amidst a plethora of iconic landmarks and attractions, offering guests an unforgettable experience in the heart of the city. Just steps away from the hotel, you'll find the High Line, a unique elevated park that stretches for 1.45 miles, offering stunning views of the cityscape and a serene escape from the bustling streets below. Sports enthusiasts will be thrilled to know that Madison Square Garden, the world-famous arena and home to the New York Knicks and New York Rangers, is within walking distance from Hotel Hayden. Catch an electrifying basketball or hockey game, or attend a live concert by some of the biggest names in the music industry. Architecture lovers will appreciate the proximity of the Flatiron Building, an iconic triangular-shaped skyscraper that has become a symbol of New York City. Marvel at its stunning Beaux-Arts design and take memorable photos against its unique backdrop. For art enthusiasts, the Aperture Foundation Gallery and Gagosian Gallery are just a stone's throw away. Immerse yourself in contemporary art and photography exhibitions, showcasing the works of renowned artists from around the world. Families traveling with children will find City Treehouse, a one-of-a-kind indoor play space, perfect for little ones to explore and have fun. Additionally, the West 30th Street Heliport offers helicopter tours, providing a thrilling aerial perspective of the city. After a day of exploring, guests can unwind and relax at Serena, a chic rooftop bar and lounge located within Hotel Hayden. Indulge in delicious cocktails while enjoying panoramic views of the city skyline. With its prime location near these iconic landmarks and attractions, Hotel Hayden ensures that every guest's stay is filled with excitement, convenience, and unforgettable memories.

Convenient Public Transport Stations near Hotel Hayden

Hotel Hayden is perfectly situated in New York, with a plethora of public transport options within easy reach. Just a short walk away, you'll find the 14th Street-Sixth Avenue Subway Station, 34th Street-Penn Subway Station, and 34th Street- Herald Square Subway Station. These stations provide convenient access to various subway lines, making it incredibly convenient for guests to explore the city. For those looking to venture further, the 28th Street-Seventh Avenue Subway Station, 23rd Street-Eighth Avenue Line Subway Station, and 28th Street Subway Station are all within close proximity to the hotel. These stations offer connections to multiple subway lines, allowing guests to effortlessly reach popular attractions and neighborhoods throughout New York. Additionally, the 18th Street Subway Station, 23rd Street-Fifth Avenue Subway Station, 14th Street-Eighth Avenue Subway Station, and 23rd Street Subway Station are also nearby, providing even more options for transportation. Whether you're heading to Times Square, Central Park, or the trendy neighborhoods of Brooklyn, Hotel Hayden's location ensures that you'll have easy access to the city's extensive public transport network.

Diverse Culinary Delights at Hotel Hayden

Hotel Hayden is surrounded by an array of exceptional restaurants that cater to every palate. Step into the trendy and innovative COTE Korean Steakhouse, where you can savor mouthwatering cuts of premium meat cooked to perfection. For seafood lovers, LOS MARISCOS is a must-visit, offering a vibrant atmosphere and a delectable selection of fresh seafood dishes. If you're in the mood for lobster, head to Lobster Place Restaurant, where you can indulge in succulent lobster prepared in various mouthwatering ways. For a classic American breakfast or brunch experience, Johny's Luncheonette is just a short stroll away, serving up hearty dishes with a side of nostalgia. Birreria is the perfect spot to enjoy authentic Italian cuisine, including wood-fired pizzas and homemade pasta. Experience the flavors of India at Junoon Restaurant, where you can savor traditional Indian dishes with a modern twist. If you're in need of a caffeine fix, Argo Tea offers a cozy atmosphere and a wide range of teas and coffee beverages. Sports enthusiasts will love the lively atmosphere and delicious pub fare at Campeon, while sushi lovers can indulge in the finest Japanese cuisine at Norikoh Chelsea. Finally, Niles Bar & Restaurant is the place to go for a relaxed dining experience with a diverse menu featuring American classics and international dishes. With such a diverse culinary scene right at your doorstep, Hotel Hayden ensures that every guest's taste buds are well taken care of.

Shop 'til you drop at Hotel Hayden

Hotel Hayden is surrounded by an array of exciting shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you will find the Limelight Shops, a unique shopping destination housed in a historic church building. Here, you can explore a variety of boutique shops, trendy fashion stores, and artisanal craft shops. For art enthusiasts, the Daniel Cooney Fine Art and Jack Shainman Gallery are must-visit destinations, showcasing contemporary artworks by renowned artists. If you're looking for something more eclectic, Camouflage is a treasure trove of vintage clothing and accessories, while Fan Fare offers a curated selection of sports memorabilia. For those interested in contemporary fashion, JG/Contemporary and Project Bee Wardrobe Consulting are the go-to spots, offering stylish clothing and personalized wardrobe consultations. Art lovers can also visit the Paula Cooper Gallery, known for its cutting-edge exhibitions. Last but not least, One Gallery is a hidden gem that showcases emerging artists and unique art pieces. With such a diverse range of shopping options, Hotel Hayden is the perfect base for a memorable shopping experience in New York City.

Affordable Luxury at Hotel Hayden in New York

Experience the perfect blend of luxury and affordability at Hotel Hayden in the heart of New York City. With an average price of $364 per room, Hotel Hayden offers exceptional value for money compared to the city's average room price of $372. At Hotel Hayden, you'll find yourself immersed in a world of comfort and style without breaking the bank. Each room is thoughtfully designed with modern amenities and chic decor, ensuring a relaxing and enjoyable stay. Whether you're visiting for business or pleasure, our affordable rates make Hotel Hayden the ideal choice for any traveler. Located in the vibrant Chelsea neighborhood, Hotel Hayden offers easy access to some of New York City's most iconic attractions. From the trendy shops and art galleries of the Meatpacking District to the breathtaking views of the High Line Park, you'll be just steps away from all the action. So why settle for an average hotel room when you can experience the affordable luxury of Hotel Hayden? Book your stay today and discover the perfect balance of comfort, style, and value.

Comfortable Rooms, Friendly Staff, and Great Location

Hotel Hayden in New York (NY) has received numerous positive customer reviews, praising its comfortable rooms, friendly staff, and great location. Guests have mentioned that the beds are comfortable, ensuring a good night's sleep. The staff has been described as pleasant, helpful, and accommodating, providing excellent service throughout the stay. The hotel's cleanliness has also been commended, with guests noting that everything is well-maintained and spotless. Additionally, the spacious rooms are modern and equipped with all the necessary amenities. The location of the hotel is another highlight, with guests loving its proximity to various attractions and easy access to everything. Overall, Hotel Hayden offers a fantastic experience with its comfortable rooms, friendly staff, and great location.

A Memorable Stay at Hotel Hayden

Hotel Hayden in New York (NY), United States, is a hidden gem that has garnered positive customer reviews across various aspects of their stay. With an overall rating of 7.4, guests have praised the hotel for its exceptional value, cleanliness, and attentive staff, making it a memorable choice for travelers seeking a comfortable and enjoyable experience. One of the standout features of Hotel Hayden is its excellent value for money. With a rating of 7.3 for value, guests have commended the hotel for providing affordable rates without compromising on quality. From the moment guests step into the hotel, they are greeted with warm hospitality and a cozy ambiance that instantly makes them feel at home. The well-appointed rooms are tastefully decorated, offering a comfortable and relaxing retreat after a day of exploring the vibrant city of New York. Another aspect that has received high praise from guests is the cleanliness of the hotel. With a rating of 7.5 for cleanliness, Hotel Hayden ensures that every corner of the property is well-maintained and spotless. From the lobby to the guest rooms, attention to detail is evident, creating a pleasant and hygienic environment for guests. The hotel's commitment to cleanliness adds an extra layer of comfort and peace of mind, allowing guests to fully enjoy their stay without any worries.

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Amenities and facilities

Good6.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • Spanish
Kitchen
  • Microwave
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Mykonos Blue
  • Cuisine: American, Greek
  • Menu: Buffet, A-la-carte
Mykonos Rooftop Bar/Lounge
  • Cuisine: American, Greek
  • Menu: Buffet, A-la-carte

Location

127 West 28th Street, Chelsea, New York (NY), United States, 10001

Excellent8.7

Location

Airports
  • LaGuardia Airport (LGA)
    10.5 km
  • Teterboro Airport (TEB)
    13.5 km
Public transportation
  • 28th Street-Seventh Avenue Subway Station
    50 m
  • 28th Street Subway Station
    90 m
Hospital or clinic
  • MD BERRY
    680 m
Shopping
  • Macy's Herald Square
    520 m
Convenience store
  • 7 Eleven
    330 m
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Empire State Building
    600 m
  • High Line
    1.0 km
  • Broadway
    1.4 km
  • Times Square
    1.4 km
  • Grand Central Terminal
    1.4 km
  • Top of the Rock
    1.8 km
  • Central Park
    2.9 km
  • The National 9/11 Memorial & Museum
    4.3 km
  • The Metropolitan Museum of Art
    4.4 km
  • Statue of Liberty
    7.8 km
Nearby landmarks
  • 28th Street-Seventh Avenue Subway Station
    50 m
  • Taiji Body Work
    70 m
  • 28th Street Subway Station
    90 m
  • Martinez Handmade Cigars
    100 m
  • Fashion Institute Of Technology
    110 m
  • SEtW
    130 m
  • Tillman’s
    140 m
  • Museum at FIT
    140 m
  • Lucille's Emporium
    160 m
  • Revolution Books
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A property fee will be collected upon check-in.
  • A property fee is inclusive of welcome drinks, 2 beverage tickets, 10% discount at restaurant or bar, free calls, usage of gym and business center access.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee115 USD
Extras
  • Breakfast charge (unless included in room price)20 USD
The property
  • Year property opened2008
  • Number of floors20
  • Number of rooms 122
  • Number of bars/lounges2

Reviews of Hotel Hayden from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.5

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.6
  • 9.2
  • 10
  • 10
  • 8.0
  • 10
  • 10
  • 4.8
  • 6.0
  • 7.6

Most recent

  • Location score 8.7 out of 10
    Location8.7
  • Service score 7.7 out of 10
    Service7.7
  • Cleanliness score 7.5 out of 10
    Cleanliness7.5
  • Value for money score 7.1 out of 10
    Value for money7.1
  • Facilities score 6.7 out of 10
    Facilities6.7
High score for New York (NY)

Rating

9+ Exceptional (56)
8-9 Excellent (27)
7-8 Very Good (39)
6-7 Good (16)
<6 Below Expectation (69)

Review summary

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Centrally located in Midtown Manhattan, this hotel boasts proximity to famous attractions, hassle-free subway access, and great customer service from a friendly staff.

Some guests have mentioned room cleanliness and maintenance issues, such as broken lamps and air conditioning, as well as a shortage of towel bars or hooks. The air conditioning can be noisy and poorly controlled, and housekeeping is sometimes inconsistent. Breakfast has a limited selection and low-quality coffee, and can be expensive. Late arrivals may not always find food available.

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Breakfast

Mentioned in 30 reviews
sentiment-positive-indicator
43% Positive
sentiment-negative-indicator
56% Unfavourable

Location

Mentioned in 29 reviews
sentiment-positive-indicator
100% Positive

Service

Mentioned in 24 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Cleanliness

Mentioned in 20 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Air conditioning

Mentioned in 17 reviews
sentiment-negative-indicator
100% Unfavourable

Value for money

Mentioned in 12 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Room comfort

Mentioned in 10 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
80% Unfavourable

Bedding

Mentioned in 5 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
60% Unfavourable

Check in

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive
Showing 207 verified guest comments
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  1. 9.2
    Exceptional
    Mc from Philippines
    Solo traveler
    Superior King Room
    Stayed 3 nights in November 2025

    “Top notch location!”

    I stayed at Hotel Hayden during Thanksgiving season and it ended up being the most affordable option among hotels in the same tier, which was a big plus since that week is usually pricey. The location is very convenient. It’s close to multiple subway lines, bus stops, and just a short walk to Times Square and Herald Square. Getting around the city was easy. The room was clean and comfortable. It had an iron, mini-fridge, TV, and a good bed. The shower pressure was solid too. They also have a small gym, which is nice to have for quick workouts. Breakfast was just okay, but it’s still better than nothing. They serve bread, yogurt, fruits, and coffee. The staff were great. I asked if I could check out 30 minutes later and they said yes right away. They also let guests leave their luggage for a few hours and give you a claim stub. Everyone I talked to was friendly and helpful. If I visit NYC again, I’d definitely stay here again.

    Reviewed December 03, 2025
  2. 8.4
    Excellent
    Rita from Australia
    Solo traveler
    Superior King Room
    Stayed 8 nights in August 2025

    “Value for money”

    I stayed twice at the hotel and would stay again. I like the large bed and the size of the room. There was also a small fridge. What I did not like this time is the fact that the mattress protector is plastic. What a weird thing to make adults sleep on plastic covers. It made the bed very uncomfortable with the plastic bunching up. The room was clean. The Wifi worked well. The air con was not working well. It needed looking after twice and then still had warm air blowing. Breakfast needs improving. If the only choice is croissant and cakes, one gets very tired of the same breakfast item for 8 mornings. The location is very good. Close to everything. Unfortunately my last night was extremely uncomfortable. People next room had a private party from 2 -4 am. The yelling and door smashing was unbearable. To top it off, a very strong weed smell came in through the air con or under the door. The hall outside was also thick with it. I was compensated for this night by the hotel by reducing the facility fee. Hence, I would stay in this hotel again.

    Reviewed September 11, 2025
  3. 9.6
    Exceptional
    Cherille from United States
    Family with young children
    Superior King Accessible
    Stayed 2 nights in July 2025

    “Great Stay, wonderful staff”

    It was a great 2 night stay, bed was comfortable, despite i had issue with the AC, a staff came to check and fix, unfortunately in the middle of night , I woken up feeling warm, the Ac seems not blowing much cold air, I didn't want to call somebody in the middle of night to fix it coz I have a kid with me, and we were both tired from being out all day, we're still able to sleep good despite of it. Food was OK, nut much to choose from but it it's still good breakfast. Staff are nice, and you can store luggage before check in Time, and after check out. This hotel is close to everything, and I would still come back here next time

    Reviewed July 30, 2025
  4. 9.2
    Exceptional
    Helen from United Kingdom
    Solo traveler
    Stayed 6 nights in October 2024

    “A good hotel to consider when in NYC”

    I went with basic expectations - after all it's a hotel in a premium city location. The room was clean, had a huge bed and lots of hot water. There was a tv, safe, fridge and wash products. Bathrobe and slippers were a nice touch. Housekeeping responded to requests quickly. The desk staff were also helpful - printing out my boarding pass for my flight home and booking a hotel transfer for me. It's on 28th street and is surrounded by flowershops who provide commercially so the street is lined with beautiful blooms (we went at the end of October). From this location we walked each day around NYC and found the buses and subway convenient. They also provide a self service breakfast which is more plentiful that you might first think - there is also a microwave if you want to reheat your own food.

    Reviewed November 02, 2024
  5. 6.8
    Good
    Robert from United States
    Couple
    Superior King Room
    Stayed 4 nights in May 2025

    “Overall Uncomfortable”

    The hotel appears pretty worn out in general and the mattresses feel very cheap, flimsy and uncomfortable. The air conditioning wasn't working in our room so the staff was kind enough to move us to another room.... which also had a/c that didn't work. We had to sleep with the windows open because it was so hot. There are lots of businesses and hotels on that block so the street noise from deliveries, etc. was ceaseless every single night. Sleep was nearly impossible. As far as Manhattan hotels go, it was more affordable than many others and Chelsea is a great neighborhood but I would not stay here again or recommend it to other travelers.

    Reviewed May 07, 2025
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