Emirates Grand Hotel

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

116957 Sheikh Zayed Rd - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates, Sheikh Zayed Road, Dubai, United Arab Emirates, 00000

Highlights

Location

Very accessible and best place to stay within Dubai.
{0} meters

Easy access to Metro
Rated highly by Business travelers

Rated highly by Couples

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Emirates Grand Hotel offers stunning views of Burj Khalifa on Sheikh Zayed Road, ideal for relaxation and adventure. It features a wellness center, diverse dining options, and easy metro access to Dubai's top attractions. The hotel hosts memorable New Year's Eve celebrations, providing a stylish backdrop for festivities. Emirates Grand Hotel, located on Dubai’s Sheikh Zayed Road, is surrounded by iconic skyscrapers and luxury hotels. Guests can unwind at the exclusive bar offering fresh fruits and snacks or relax in the sauna and lounge areas. Spacious rooms feature air conditioning and complimentary Wi-Fi, with select rooms showcasing views of the city or shoreline. The Dubai Mall, known for shopping and dining, is nearby, and the Burj Khalifa is just 1km away, making it an ideal destination for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 8.3
Room comfort and quality 6.4
Service 6.1
Value for money 6.1

Based on 11,927 verified reviews

Location

8.3

Room comfort and qua...

6.4

Service

6.1

Value for money

6.1

Cleanliness

5.7

Facilities

5.6

tooltip

Nearest transportation options

Financial Center Metro Station is within 0.14 km

Emirates Towers Metro Station is within 0.91 km

See map

8.3Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 93 places in walking distance!

Parking
FREE
Walkable places
Chelsea Tower
20 m
Zyara
40 m
Union Coop Hypermarket
300 m
Union COOP
340 m
The Empty Quarter
380 m
Popular landmarks
The Dubai Mall
1.5 km
Burj Khalifa
1.6 km
Dubai Aquarium & Underwater Zoo
1.7 km
The Dubai Fountain
1.8 km
Dubai Creek
6.5 km
Closest landmarks
Number One Tower Suites
120 m
Dental Center
170 m
Emirates Grand Hotel
280 m
Carlton Downtown Hotel
300 m
DAMAC Properties Dubai PJSC
490 m

Good to know

Value for money6.1
Distance to city center1.5 km
Location rating8.3
Nearest airportDubai International Airport (DXB)
Distance to airport10.3 km

Select your room

1/18

One Bedroom Suite

60 m²/646 ft²
Max 2 adults
1 king bed

City view

1/18

Two Bedroom Suite

75 m²/807 ft²
Max 4 adults
1 king bed / 1 king bed

City view

2 bedrooms

2 bathrooms

1/16

Grand Suite

75 m²/807 ft²
Max 4 adults
1 king bed / 1 king bed

City view

2 bedrooms

2 bathrooms

1/14

Deluxe King Room

27 m²/291 ft²
Max 2 adults
1 king bed
Preferred by Couples
1/13

Three Bedroom Suite

75 m²/807 ft²
Max 6 adults
1 king bed / 1 king bed or 2 single beds

City view

2 bedrooms

2 bathrooms

1/12

One Bedroom Suite with Burj Khalifa View

53 m²/570 ft²
Max 2 adults
1 king bed

City view

1/11

Executive Twin Room

50 m²/538 ft²
Max 2 adults
2 single beds

City view

1/10

Executive Twin Room with Burj Khalifa View

50 m²/538 ft²
Max 2 adults
2 single beds

Country view

1/9

Deluxe King Room with Burj Khalifa View

27 m²/291 ft²
Max 2 adults
1 king bed

Country view

1/9

Club Burj Khalifa and Fountain View Room

25 m²/269 ft²
Max 2 adults
1 king bed

City view

Frequently asked questions

Delight in your holiday retreat the finest way with a drink in your hand at Emirates Grand Hotel's bar accessible right in front of your doorstep for whenever you need a drink or two.

Emirates Grand Hotel features car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Emirates Grand Hotel's most popular month where verified guests have stayed the most is in December.

Emirates Grand Hotel can communicate up to 4 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Verified couple travelers that have stayed at this property have given Emirates Grand Hotel an average rating of 6.6. You can look up on more in depth customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Emirates Grand Hotel an average rating of 6.4. You can look up more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Emirates Grand Hotel an average rating of 6.6. You can look up more comprehensive customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Financial Center Metro Station, 138.98 m away from Emirates Grand Hotel.

The nearest airport to Emirates Grand Hotel is Dubai International Airport, 10.0 km away.

More about Emirates Grand Hotel

More about Emirates Grand Hotel

Experience Luxury and Convenience at Emirates Grand Hotel Dubai

Nestled just 1.5 kilometers from Dubai’s vibrant city center, Emirates Grand Hotel offers an unbeatable blend of comfort, style, and accessibility. Built in 2005 and recently renovated in 2025, this upscale hotel boasts 346 well-appointed rooms designed to cater to both business travelers and leisure guests alike. Whether you're here to explore the bustling metropolis or attend a conference, the hotel’s prime location ensures you’re never far from Dubai’s top attractions. Enjoy seamless check-in from 3:00 PM and a relaxed check-out time until 12:00 PM, giving you ample opportunity to unwind and make the most of your stay. The hotel’s strategic proximity to the airport—just a 10-minute drive—means you can easily start or end your journey without hassle. Family travelers will appreciate the policy allowing children between the ages of 6 to 12 to stay free of charge, making Emirates Grand Hotel an ideal choice for a memorable Dubai getaway.

Relaxation and Leisure at Emirates Grand Hotel

Discover a world of relaxation and entertainment at Emirates Grand Hotel, where guests can indulge in a variety of leisure facilities designed to enhance their stay. Unwind with soothing massages and rejuvenating treatments at the hotel's luxurious spa, perfect for relieving stress after a busy day exploring Dubai. For a more social atmosphere, guests can enjoy the comfortable shared lounge and TV area, ideal for relaxing and connecting with fellow travelers. Additionally, the hotel features a selection of shops where guests can browse and purchase unique souvenirs or luxury goods, adding an element of shopping pleasure to your stay. When evening falls, unwind at the stylish bar, offering a vibrant ambiance and a wide range of beverages. Whether you're seeking relaxation, entertainment, or a place to socialize, Emirates Grand Hotel provides all the amenities to make your stay memorable.

State-of-the-Art Fitness Facilities at Emirates Grand Hotel

Stay active and energized during your stay at Emirates Grand Hotel with our well-equipped fitness amenities. Guests can enjoy access to a modern, free fitness center that is perfect for maintaining your workout routine in a comfortable and convenient setting. For those seeking round-the-clock fitness options, our 24-hour fitness center ensures you can exercise at any time that suits your schedule, offering flexibility and convenience. Additionally, guests have the option to upgrade their fitness experience with our premium fitness center, available for an additional charge, featuring advanced equipment and a more exclusive environment. Whether you're a casual exerciser or a dedicated athlete, Emirates Grand Hotel provides the perfect facilities to keep you fit and motivated.

Convenience Facilities at Emirates Grand Hotel

Emirates Grand Hotel offers an array of convenience facilities designed to make your stay seamless and comfortable. Guests can enjoy the convenience of 24-hour room service and daily housekeeping, ensuring their needs are met at any hour. For added ease, the hotel provides laundry and dry cleaning services, as well as a laundromat, making it simple to refresh your wardrobe during your visit. Safety is prioritized with secure deposit boxes available for your valuables, while the concierge service is ready to assist with any inquiries or arrangements you may need. Stay connected and enjoy your time at the hotel with free Wi-Fi available in all rooms and public areas. For your convenience, the hotel features a vending machine, a dedicated convenience store, and a designated smoking area. Additional amenities include luggage storage for easy check-in and check-out, and dry cleaning services to keep your attire pristine. Whether you're here for business or leisure, Emirates Grand Hotel’s comprehensive facilities ensure a hassle-free and enjoyable stay.

Convenient Transport Facilities at Emirates Grand Hotel

Emirates Grand Hotel offers a range of exceptional transport facilities designed to make your stay seamless and enjoyable. Guests can take advantage of the convenient airport transfer service, ensuring a smooth arrival and departure experience. For those eager to explore Dubai, the hotel provides organized tours and a reliable shuttle service to key city attractions, making sightseeing effortless and enjoyable.

Luxurious and Comfortable Room Facilities at Emirates Grand Hotel

Experience ultimate comfort in the elegantly appointed rooms of Emirates Grand Hotel, where every detail is designed for your convenience and relaxation. Each room features air conditioning to keep you cool during Dubai’s warm days, complemented by blackout curtains that ensure a restful night's sleep. Guests can unwind in the separate living room, offering ample space to relax or entertain, while a private balcony or terrace provides stunning views of the city skyline. Stay refreshed and pampered with a range of thoughtful amenities including plush bathrobes, toiletries, and a hair dryer. Modern entertainment is at your fingertips with a television equipped with satellite and cable channels, along with complimentary instant coffee and tea to start your day or unwind in the evening. For added convenience, rooms are equipped with a refrigerator, complimentary bottled water, and a coffee/tea maker, making your stay both luxurious and effortless.

Exquisite Dining Experience at Emirates Grand Hotel

Indulge in a variety of culinary delights at Emirates Grand Hotel, where exceptional dining options await guests around the clock. Whether you're craving a late-night snack or an early morning breakfast, 24-hour room service ensures that your preferences are always met with convenience and quality. Start your day with a hearty breakfast buffet featuring a diverse selection of continental and local dishes, perfect for fueling your adventures in Dubai. For a more relaxed setting, visit the hotel’s welcoming coffee shop or dine at the on-site restaurant, which offers a range of delicious halal cuisine prepared with authentic flavors. The hotel’s commitment to comfort and convenience extends to daily housekeeping and attentive service, making your dining experience seamless and enjoyable throughout your stay.

Luxurious Room Options at Emirates Grand Hotel Dubai

Discover a diverse selection of elegant accommodations at Emirates Grand Hotel Dubai, ranging from cozy Deluxe King Rooms to spacious suites and apartments designed to meet every traveler's needs. Whether you're seeking a comfortable stay in the Deluxe King Room, a stylish One Bedroom Suite, or a lavish Three Bedroom Suite, each option offers a perfect blend of comfort and sophistication. For those wanting breathtaking views, the Premium One-Bedroom Apartments and Deluxe King Rooms with Burj Khalifa vistas provide an unforgettable experience, while the Club Rooms and Suites offer a touch of exclusivity and elegance. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free, seamless booking process. Take advantage of exclusive deals and easy reservations, making your trip planning effortless and stress-free. Whether you're visiting for business or leisure, Emirates Grand Hotel’s diverse room offerings combined with Agoda’s reliable service guarantee an exceptional stay in the heart of Dubai.

Sheikh Zayed Road: Dubai’s Vibrant Artery of Modernity

Stretching through the heart of Dubai, Sheikh Zayed Road is the city’s bustling backbone, renowned for its stunning skyline and dynamic energy. This iconic thoroughfare is lined with towering skyscrapers, luxury hotels, and world-class shopping malls, offering visitors a glimpse into Dubai’s rapid development and futuristic vision. As you stroll or drive along this vibrant street, you'll encounter a blend of architectural marvels, from the sleek Burj Khalifa to the elegant Emirates Towers, each reflecting the city’s ambition and innovation.

Seamless Journey from Dubai Airport to Emirates Grand Hotel

Traveling from Dubai International Airport (DXB) or Al Maktoum International Airport (DWC) to the luxurious Emirates Grand Hotel is a straightforward and comfortable experience. From Dubai International Airport, which is conveniently situated just a 15 to 20-minute drive from Sheikh Zayed Road, travelers can opt for a variety of transportation options. Taxis are readily available outside the arrivals area, offering a quick and hassle-free ride directly to the hotel. For a more economical choice, ride-sharing services like Uber and Careem operate extensively in Dubai and can be easily booked via their apps. If you prefer a private transfer, pre-arranged chauffeur services can provide a smooth, personalized journey right to the hotel’s doorstep, ensuring maximum comfort after your flight. For travelers arriving at Al Maktoum International Airport, located approximately 45 minutes from Sheikh Zayed Road, the journey is equally convenient. You can take a taxi or arrange a private transfer for a direct route to Emirates Grand Hotel. Alternatively, the Dubai Metro connects the airport with the city’s main areas, including a nearby station on the Red Line. From there, a short taxi ride or walk can bring you to the hotel. Whichever your choice, the journey from Dubai’s airports to Emirates Grand Hotel promises a comfortable start to your luxurious stay in Dubai’s vibrant cityscape.

Discover Dubai’s Vibrant Landmarks Near Emirates Grand Hotel

Nestled in the heart of Dubai, Emirates Grand Hotel offers easy access to a variety of exciting landmarks and attractions. Just a short stroll away, Sheikh Zayed Road stands as a bustling artery of Dubai’s dynamic cityscape, lined with towering skyscrapers and vibrant commercial hubs. For those seeking leisure and entertainment, nearby venues like Mattel Play! Town Dubai provide family-friendly fun, while Dubai International Convention & Exhibition Center hosts world-class events and exhibitions that attract visitors from around the globe. Cultural and recreational experiences are also within reach, with spots like Fibber Magee’s and Zyara offering lively dining and entertainment options. For health and wellness, Al Zahra Medical Centre is conveniently located nearby. Additionally, the Nad Al Sheba Racecourse provides a unique opportunity to witness thrilling horse racing events, while the Dubai Smart Police Station exemplifies cutting-edge technology in public safety. Whether you're here for business or leisure, these landmarks enrich your stay and showcase Dubai’s vibrant and diverse environment.

Convenient Public Transport Access Near Emirates Grand Hotel

Emirates Grand Hotel enjoys a prime location with easy access to Dubai's extensive public transportation network. Guests can conveniently reach the hotel via the Noor Islamic Bank Metro Station, which is just a short ride away, offering seamless connectivity to the city's key districts. For those arriving by bus, the nearby Business Bay Metro Bus Stop Seaside and Trade Center Metro Bus Stop provide quick and efficient options to explore Dubai’s vibrant neighborhoods and business hubs. Whether you're traveling for leisure or business, these well-connected stations make navigating the city effortless and enjoyable.

A Culinary Paradise Just Steps Away from Emirates Grand Hotel

Guests at Emirates Grand Hotel are spoiled for choice with an array of exceptional dining options nearby. Sushi Nations at Latifa Tower offers exquisite Japanese sushi and sashimi, perfect for a quick yet luxurious bite. For authentic Egyptian flavors, Hadoota Masreya provides a warm and inviting atmosphere with traditional dishes. Steak lovers can indulge at Butcha Steakhouse, renowned for its premium cuts and hearty meals. Chef Eyad Dubai presents innovative culinary creations that blend local and international influences, while Al-Tannour offers a taste of Middle Eastern cuisine with its flavorful mezze and grilled specialties. Seafood enthusiasts can enjoy fresh catches at Amwaj, and those craving Vietnamese cuisine can savor the authentic flavors at Hoi An. For a taste of Moroccan spices and aromatic dishes, Marrakech is a must-visit, while Olive House serves Mediterranean-inspired fare in a cozy setting. Finally, Spectrum on One offers a contemporary dining experience with a diverse menu that caters to all tastes, making the area a true culinary haven for hotel guests.

Premier Shopping Landmarks Near Emirates Grand Hotel

Guests staying at Emirates Grand Hotel are perfectly positioned to explore some of Dubai’s most vibrant shopping destinations. Just a short distance away, Mazaya Shopping Centre offers a variety of retail outlets and dining options, making it a convenient spot for casual shopping. For a more comprehensive shopping experience, Oasis Centre provides a wide range of international brands and entertainment facilities. Art enthusiasts can visit Safest Way Shopping Complex and Safestway Art Gallery to enjoy unique art pieces and creative exhibitions. For those seeking luxury and contemporary style, City Walk presents a chic outdoor shopping experience with high-end boutiques, cafes, and entertainment venues. Additionally, Boulevard Dubai and Holiday Centre add to the diverse shopping options nearby, ensuring guests have access to everything from everyday essentials to luxury goods and artistic treasures.

Affordable Luxury at Emirates Grand Hotel in Dubai

Nestled in the heart of Dubai, Emirates Grand Hotel offers guests a luxurious stay at an incredibly competitive price. With room rates ranging from just $76 to $100 per night, visitors can enjoy the opulence and comfort of a high-end hotel without stretching their budget. This affordability makes Emirates Grand Hotel an attractive choice for travelers seeking value without compromising on quality.

Exceptional Hospitality and Comfortable Stay at Emirates Grand Hotel

Guests consistently praise Emirates Grand Hotel for its outstanding staff, describing them as courteous, friendly, and incredibly helpful. The welcoming atmosphere and attentive service create a memorable experience for every visitor. Many reviewers highlight the fantastic rooms and the overall quality of the hotel, emphasizing its excellent amenities and inviting ambiance. Whether staying for a short visit or an extended stay, guests leave with a strong appreciation for the hotel's top-notch service and warm hospitality. Overall, Emirates Grand Hotel offers a delightful combination of comfort, professionalism, and genuine care that keeps visitors returning year after year.

Exceptional Location and Comfortable Stay at Emirates Grand Hotel

Guests consistently praise Emirates Grand Hotel for its outstanding location in Dubai, offering easy access to the city's vibrant attractions and business hubs. The hotel’s prime positioning makes it an ideal choice for travelers seeking convenience and connectivity. Visitors also appreciate the overall comfort of their stay, enjoying well-maintained rooms and a welcoming atmosphere that enhances their experience. While some areas like facilities and cleanliness receive moderate ratings, the hotel’s attentive staff and strategic location contribute significantly to guest satisfaction. The value offered by Emirates Grand Hotel makes it a popular option for travelers looking for a comfortable and accessible stay in Dubai, ensuring a memorable visit amid the city’s dynamic environment.

Show less

Amenities and facilities

Review score5.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Business facilities
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Outdoor venue for special events
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Entire home
  • Exterior corridor
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Interconnecting room(s) available
  • Ironing facilities
  • Kettle
  • Linens
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV
  • Wake-up service

Food and dining

Breakfast options
  • Halal
  • Buffet

Location

116957 Sheikh Zayed Rd - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates, Sheikh Zayed Road, Dubai, United Arab Emirates, 00000

Excellent8.3

Location

Airports
  • Dubai International Airport (DXB)
    10.3 km
  • Sharjah International Airport (SHJ)
    27.7 km
Public transportation
  • Financial Center Metro Station
    140 m 3 min walk
  • Emirates Towers Metro Station
    910 m
Hospital or clinic
  • Dental Center
    170 m
Shopping
  • The Dubai Mall
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    160 m 3 min walk

What's nearby

Popular landmarks
  • The Dubai Mall
    1.5 km
  • Burj Khalifa
    1.6 km
  • Dubai Aquarium & Underwater Zoo
    1.7 km
  • The Dubai Fountain
    1.8 km
  • Dubai Creek
    6.5 km
  • Wild Wadi Waterpark
    11.7 km
  • Burj Al Arab
    11.9 km
  • Ski Dubai
    12.9 km
  • Dubai Miracle Garden
    17.1 km
  • Atlantis Aquaventure Waterpark
    17.7 km
Nearby landmarks
  • Chelsea Tower
    20 m
  • Zyara
    40 m
  • Number One Tower Suites
    120 m
  • Financial Center Metro Station
    140 m
  • Dental Center
    170 m
  • Emirates Grand Hotel
    280 m
  • Carlton Downtown Hotel
    300 m
  • Union Coop Hypermarket
    300 m
  • Union COOP
    340 m
  • The Empty Quarter
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card) upon check-in.
  • Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.
  • The property requires a refundable security deposit upon check-in.
  • Only one child under 6 years stays free of charge when using existing beds and another child is subject to extra charge per night.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • VAT will be introduced across the UAE on January 1, 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, the details will be added on guest bill upon departure.
  • Alcohol is strictly not allowed at the property.
  • Wi-Fi is available for 2 devices per room per stay.
  • A tourism dirham fee of AED 15 per bedroom per night is applicable and the fee will be applied to all stays from March 31, 2014 and will be collected by the hotel upon check-out. AED 10 for Al Farej and Emirates Grand Hotel Apartments (AED 20 for Cluster Two Bedrooms)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center1.5 km
  • Travel time to airport (minutes)10
  • Airport transfer fee1000 AED
The property
  • Year property opened2005
  • Number of floors31
  • Room voltage220
  • Number of rooms 451
  • Most recent renovation2015
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name630825
Parking
  • Daily parking fee0 AED

Property announcements

The property will collect a gala dinner fee of AED450.00 for New Year's Eve.

Due to unforeseen maintenance issues, this hotel swimming pool is currently closed until further notice. We understand the inconvenience this may cause to your clients who had planned to use the pool during their stay. Rest assured, our team is working diligently to resolve the problem and we will notify you once the pool is back in operation. In the meantime, we apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please do not hesitate to reach out to us.

The property is currently undergoing renovation process until further notice hence kindly be advised that there will be noise pollution, construction material and debris found in the surrounding area of the property.

A Seasonal Energy Surcharge of AED 20 per room per night is applicable and is to be paid at the property.

Suhoor breakfast is available for all in-house guests from 04:00 AM onwards during the month of Ramadan.
Suhoor and Iftar meals are provided for all in-house guests during Ramadan.
Suhoor timings: From 04:00 AM
Iftar timings: From 07:00 PM
A Prayer room is also available.
Suhoor at AED 45 per person and Iftar at AED 80 per person, available at the hotel

Reviews of Emirates Grand Hotel from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
6.4

Good

Recent ratings trend

10 most recent verified ratings received by the property

  • 5.6
  • 10
  • 10
  • 2.0
  • 8.8
  • 8.4
  • 4.4
  • 4.0
  • 10
  • 8.4

Most recent

  • Location score 8.3 out of 10 and is a high score in Dubai
    Location8.3
  • Room comfort and quality score 6.4 out of 10
    Room comfort and quality6.4
  • Service score 6.1 out of 10
    Service6.1
  • Value for money score 6.1 out of 10
    Value for money6.1
  • Cleanliness score 5.7 out of 10
    Cleanliness5.7
  • Facilities score 5.6 out of 10
    Facilities5.6
High score for Dubai

Rating

9+ Exceptional (1,133)
8-9 Excellent (393)
7-8 Very Good (492)
6-7 Good (302)
<6 Below Expectation (2,855)

Review summary

Powered by OpenAI

The hotel has received over two dozen positive reviews for its excellent and friendly staff service. Guests have been impressed with its location near popular landmarks, such as the Dubai Mall and Burj Khalifa, as well as cafes, restaurants, and the metro. The spacious and comfortable rooms offer amazing views of Burj Khalifa and SZR, making it a great value for a pleasant stay.

Hotel receives mixed reviews on value for money. Some guests praise it, others had concerns on room maintenance, cleanliness, AC & temperature control.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 1,260 reviews
sentiment-positive-indicator
26% Positive
sentiment-negative-indicator
73% Unfavourable

Cleanliness

Mentioned in 1,093 reviews
sentiment-positive-indicator
9% Positive
sentiment-negative-indicator
90% Unfavourable

Location

Mentioned in 527 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Room comfort

Mentioned in 395 reviews
sentiment-positive-indicator
13% Positive
sentiment-negative-indicator
86% Unfavourable

Check in

Mentioned in 378 reviews
sentiment-positive-indicator
8% Positive
sentiment-negative-indicator
91% Unfavourable

Bathroom

Mentioned in 270 reviews
sentiment-negative-indicator
99% Unfavourable

Value for money

Mentioned in 198 reviews
sentiment-positive-indicator
43% Positive
sentiment-negative-indicator
56% Unfavourable

Room size

Mentioned in 178 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Room view

Mentioned in 169 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable
Showing 5,175 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Prajita from Australia
    Family with young children
    Deluxe King Room with Burj Khalifa View
    Stayed 2 nights in January 2026

    “Exceptional”

    i like the hotel, easy excess to metro n everywhere but if u complain abt something which unpaid n u did not get it, u will hear from management this, if u dont like the hotel u can leave this is our stander , i did not like that, that dis respectful and in hospitality we don’t do that. evn few other ppl r complaint abt this things they easyly say to u leave. which is not good. i feel like to leave inhad a little baby bit hard for me but superviser ratna made my stay very comfortable and manager said he will make sure my room will be clean and provide wht i need, he tried to dontyat but i think they need to hire more staff. house keeping staff is running n doing their job which shuld not be like tat n they r not on time to come to clean the room becouse they r sort of staff and they have chek out roo to make to chek in. i used to go n find out the gouse keeping staff n asked for to clean n whn she used to come she always dis good job but ppor her very busy n running around. please management dont disrespect guest its not good evn thou u r busy with out guest u cant do business. and hire more house keeping staff please use one mop in one room not same mop in the all the floor buy some mop, rag, for the all the room and to the all the floor and enough towel, floor mate so no one fell off on the wet floor. me n my daughter fell off badly on the tile i was so stressed that my daughter might had big hurt whn i asked them wht is the procedure there was no satisfaction answer. i took her to see the Dr. please give your front desk staff and all the staff tranning, keep enough staff , dont push push push. your hotel is good, good location you can make better, after i leave there my room started getting clean n i extended 3-4 times. Thank you all staff when you charge for room cleaning keep enough staff n do the room cleaning and provide everything. staff themself cant do much if there is not enough stuff. you can not just pump or give stress to staff u r earning from the guest so spend as well provide everything. your stqff is good look after them just dont push them provide everything and ask them to start the job, they r the kne directly getting all the bad attitude from the guest which they have not done anything wrong thats management who is not providing enough everything and staff.

    Reviewed February 01, 2026

    Dear Prajita, Thank you for your detailed feedback and for your perfect rating. We truly appreciate your kind words about our staff, especially Supervisor Ratna and the housekeeping team. At the same time, we sincerely apologize for any instance where you felt disrespected or unsupported. This is not the standard of hospitality we stand for. Your concerns regarding staffing levels, training, cleanliness procedures, and safety have been shared with senior management for serious review and improvement. We are also very sorry to hear about the fall involving you and your daughter and hope she is doing well now. Guest safety is extremely important to us. Thank you for your constructive feedback and continued trust in extending your stay. Kind regards, Eva Emirates Grand Hotel

    Responded February 19, 2026
    Emirates Grand Hotel
  2. 6.8
    Good
    sashika from United Arab Emirates
    Couple
    Deluxe King Room
    Stayed 3 nights in December 2025

    “Review of Hotel in Prime Dubai Location”

    Exclusive Location This hotel boasts an outstanding and exclusive address in one of Dubai’s most sought-after areas, offering convenience and prestige to guests seeking a premium setting. Maintenance and Facilities Despite its prominent location, the property suffers from very poor maintenance and subpar facilities. Rooms and common areas exhibit significant signs of neglect, which is unexpected given the hotel's status and price point. Room Quality and Cleanliness Cleanliness is notably lacking throughout the hotel. Rooms come with low-grade amenities, and the standards fall short compared to expectations for a luxury property in Dubai. The overall environment feels below the caliber associated with such prime real estate. Staff and Service The staff displays average friendliness and make an honest effort to assist guests. However, there are noticeably too few personnel to manage the property efficiently, resulting in longer wait times and service lapses. Value and Overall Impression With insufficient staffing and underwhelming facilities, this valuable property is unfortunately undermined by poor upkeep. As a result, the hotel receives lower ratings than one would anticipate for its location and brand. Greater investment in maintenance and guest experience would be necessary to justify its premium positioning in Dubai’s hospitality market.

    Reviewed December 06, 2025

    Dear Sashika, Thank you for sharing your detailed feedback regarding your recent stay at Emirates Grand Hotel. We truly appreciate your comments about our prime and exclusive location, as well as your acknowledgment of our staff’s efforts to assist guests. We sincerely apologize that aspects of maintenance, cleanliness, and facilities did not meet your expectations. Your observations are taken very seriously, and we are actively working on improvements to ensure our rooms, amenities, and common areas reflect the high standards our guests expect. We also appreciate your note on staffing levels and are evaluating ways to enhance service efficiency. We hope to have the opportunity to welcome you back in the future and provide a stay that fully reflects the premium experience associated with our hotel and location. Warm regards, Maria Emirates Grand Hotel

    Responded December 20, 2025
    Emirates Grand Hotel
  3. 5.2
    Pancham from India
    Business traveler
    Club Suite
    Stayed 11 nights in February 2026

    “Hotel with Hostel Vibes and Facilities”

    I travelled solo and stayed for 11 days. The location is excellent, especially for access to Financial Centre Metro Station, Emirates Towers, and DIFC. However, the overall experience felt closer to a hostel than a hotel, particularly in terms of service and upkeep. Key observations: Dubai Tourism Tax Handling The tourism tax was collected immediately at check-in before my luggage was even taken to the room. I paid AED 500, and it took three days and several reminders to receive the remaining change. Room Cleanliness The toilet was not properly cleaned, and both the bedsheets and pillows did not appear fresh when I checked in. Room Allocation I did not receive the room category that I had originally booked. An alternative room was provided with the assurance that it might be changed later if the booked category became available. Unfortunately, that never happened during my stay. Tax Collection During Extension After extending my stay by one additional day, a staff member came to my room within a few hours specifically to collect the tourism tax. It felt unusually urgent compared to the overall service standards. Reception Responsiveness During the 11-day stay, I called the reception numerous times (around 50 attempts). Unfortunately, my calls were never answered, and I had to visit the reception desk personally whenever assistance was needed. Breakfast Variety The breakfast menu repeated frequently, with very limited variation across days. Overall Assessment If someone needs a short overnight stay close to DIFC or the Financial Centre Metro area, the property may work because of its excellent location. However, considering the price point and service standards, the experience does not align with what one typically expects from a hotel. On a positive note, *** from housekeeping was helpful and courteous. The only suggestion would be to schedule room cleaning or request permission before entering, especially when guests may have personal belongings or documents in the room. Summary: Location: Excellent Service & Hospitality: Needs significant improvement Best suited for: Short stay purely for location convenience.

    Reviewed March 10, 2026

    Dear Pancham, Thank you for your feedback. We sincerely apologize for the issues you experienced regarding room cleanliness, service, and tourism tax collection at Emirates Grand Hotel. Your comments have been shared with management to improve our processes. Warm regards, Eva Emirates Grand Hotel

    Responded March 24, 2026
    Emirates Grand Hotel
  4. 10.0
    Exceptional
    FAISAL from India
    Business traveler
    One Bedroom Suite with Burj Khalifa View
    Stayed 28 nights in February 2026

    “Excellent Housekeeping Service & Beautiful Hotel View ⭐”

    I had a wonderful stay at this hotel. The housekeeping service was excellent, especially by Umang, who is a very polite and hardworking boy. During my stay, the service was outstanding. Umang from the housekeeping team did an amazing job. He was very professional, friendly, and always ready to help. The room was always perfectly clean and well organized because of his efforts. The hotel itself is also very beautiful with an amazing view, which made the stay even more enjoyable. The staff are very supportive and the overall atmosphere of the hotel is great. I really appreciate the hard work of Umang and the whole team. I would definitely recommend this hotel to anyone looking for great service and a relaxing stay. ⭐

    Reviewed March 08, 2026

    Hello FAISAL, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay at Emirates Grand Hotel and appreciated our housekeeping service, especially Umang’s efforts. Your kind words mean a lot to our team, and we look forward to welcoming you back soon! Warm regards, Liya Emirates Grand Hotel

    Responded March 24, 2026
    Emirates Grand Hotel
  5. 8.0
    Excellent
    Aryan from India
    Business traveler
    Deluxe King Room with Burj Khalifa View
    Stayed 1 night in April 2025

    “It’s time the facilities matched their brilliance.”

    I don’t usually write reviews—but when service exceeds every expectation, it deserves to be recognized. During my recent stay, I was fortunate to be helped by Alfran, the Customer Service Supervisor/Manager, and let me tell you—he is exceptional. From the moment I expressed concern about my initial room feeling a bit claustrophobic, Alfran stepped in with an empathetic and solutions-first attitude. Not only did he upgrade us to a much more comfortable space, but he personally ensured we were settled in and happy. His attention to detail, proactive follow-up, and genuine hospitality truly elevated our stay. You could tell this wasn’t just a job to him—it was a passion to make guests feel at home. He went above and beyond, and it made all the difference. That being said, I do feel it’s important to highlight one major area of improvement that the hotel urgently needs to address: the elevator system. Having a room on a higher floor (in my case, the 28th) meant it often took 15–20 minutes just to reach the ground floor—an inconvenience that certainly impacts guest experience. As a consultant, I see this not as a flaw in service—but as an infrastructure bottleneck holding back an otherwise incredible team. If this hotel conducted a proper analysis on elevator capacity and flow, I’m confident they would see the clear ROI in making an upgrade. In fact, I’d be more than happy to provide a make-buy analysis and support them in building a strategic plan that aligns with their commitment to excellence. In short: Alfran and the staff are the heartbeat of this hotel. They deliver world-class service. It’s time the facilities matched their brilliance.

    Reviewed April 18, 2025
Changed to review page 1

This is a popular property. Don't miss out!