DoubleTree by Hilton New York Times Square West

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

350 W 40th Street, Times Square, New York (NY), United States, 10018

Highlights

Located in heart of New York (NY)

- This neighborhood is preferred by frequent travelers. Properties here...

It's located in timesquare very close to everything.
Inside city center

It's located in timesquare very close to everything.
Great View

- Many guests have praised the view at this property

My favourite part was the city view!
280 meters to public transportation

- 42nd St Port Authority Bus Terminal Subway Station is within 280 meter...

650 meters to Times Square

650 meters to Times Square

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Airport transfer

Family room

About us

DoubleTree by Hilton New York Times Square West is an ideal getaway for two, featuring a rooftop bar with stunning city views and live music. Located near Broadway, it provides easy access to iconic NYC attractions for an unforgettable urban adventure. Nestled in Times Square, this hotel offers couples a vibrant experience with iconic theaters, dazzling lights, and diverse dining. Enjoy breakfast delivered to your room or convenient takeaway. Rooms come with modern amenities like refrigerators and in-room safes; some boast stunning city skyline or peaceful riverside views. Steps from Macy's Herald Square and a short walk to Grand Central Terminal, the hotel is a perfect base to explore festive attractions like the Radio City Rockettes' Christmas Spectacular. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

17 travelers have booked today.

Location 8.3
Cleanliness 7.5
Service 7.3
Value for money 7.0

Based on 11,724 verified reviews

Location

8.3

Cleanliness

7.5

Service

7.3

Value for money

7.0

Facilities

6.7

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Nearest transportation options

42nd St Port Authority Bus Terminal Subway Station is within 0.28 km

34th Street-Penn Subway Station is within 0.52 km

See map

8.3Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 201 places in walking distance!

Parking
Available
Walkable places
Hell’s Kitchen Flea Market
80 m
The Annex / Hell's Kitchen Flea Market
110 m
Shopping Girlfriend NYC
130 m
Blatt Billiards
180 m
Playwrights Horizons
190 m
Popular landmarks
Times Square
650 m
Broadway
650 m
Empire State Building
1.1 km
Top of the Rock
1.2 km
High Line
1.4 km
Closest landmarks
Consulate General of Guyana
210 m
Urbo Supply
250 m
Library Way
250 m
Hunter College Msa Building
250 m
Seventh Avenue
280 m

Good to know

Value for money7.0
Distance to city center0.5 miles
Location rating8.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at DoubleTree by Hilton New York Times Square West

1 King Bed City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Beds City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Double Beds Premium City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 KING BED PREMIUM CITY VIEW
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Beds Standard
...
  • Room size: 23 m²/248 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
1 King Bed Standard Hearing Accessible
...
  • Room size: 20 m²/215 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed City View Hearing Accessible
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 KING BED DOWNTOWN PREMIUM VIEW
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Bed Roll In Shower
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Absolutely! DoubleTree by Hilton New York Times Square West features fitness center that is fittingly located on site, catering to your active needs to remain fit and healthy while on vacation. For more details, please contact the property for more information.

Yes! DoubleTree by Hilton New York Times Square West offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

At DoubleTree by Hilton New York Times Square West, customers can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

While staying at DoubleTree by Hilton New York Times Square West, jump start your trip by exploring the nearest points of interest that are within close proximity to the property which include Hell’s Kitchen Flea Market, The Annex / Hell's Kitchen Flea Market, and Shopping Girlfriend NYC.

While staying at DoubleTree by Hilton New York Times Square West, take pleasure in your evening or night out at Kemia Bar, The Mean Fiddler, and Morrell Wine Bar & Café to make the most out of your nightlife.

While remaining at DoubleTree by Hilton New York Times Square West, take joy in your early morning or evening stroll at nearby park which include Bella Abzug Park, Bryant Park, and DeWitt Clinton Park.

DoubleTree by Hilton New York Times Square West has a total of 36 floors.

Past group travelers that have stayed at this property have given DoubleTree by Hilton New York Times Square West an average rating of 7.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given DoubleTree by Hilton New York Times Square West an average rating of 7.5. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

Guest visitors can enjoy breakfast offered with an additional charge of 23 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

More about DoubleTree by Hilton New York Times Square West

More about DoubleTree by Hilton New York Times Square West

Experience Modern Comfort at DoubleTree by Hilton New York Times Square West

Nestled just half a mile from the vibrant heart of New York City, the DoubleTree by Hilton New York Times Square West offers guests a perfect blend of convenience and contemporary style. Built in 2017 and recently renovated in the same year, this hotel boasts modern amenities and a sleek design, making it an ideal choice for both leisure and business travelers. With a prime location just 45 minutes from the airport, guests can easily access the city's iconic attractions while enjoying a comfortable retreat at the end of their adventures. The hotel features a welcoming policy for families, allowing children aged 1 to 17 to stay free of charge, making it a family-friendly destination. Check-in begins at 3:00 PM, and guests are kindly asked to check out by 12:00 PM to ensure a smooth transition for all visitors. Pet lovers will appreciate that the hotel permits one pet per room, ensuring your furry friends can join in on the NYC experience. Whether you're exploring the city's bustling streets or relaxing in the stylish accommodations, DoubleTree by Hilton New York Times Square West promises a memorable stay in the heart of Manhattan.

Relax and Unwind at DoubleTree by Hilton New York Times Square West’s Entertainment Facilities

Guests at the DoubleTree by Hilton New York Times Square West can enjoy a vibrant and welcoming atmosphere at the on-site bar, perfect for unwinding after a busy day exploring the city. Whether you're in the mood for a refreshing cocktail, a glass of wine, or a craft beer, the bar offers a diverse selection in a stylish setting that encourages socializing and relaxation. For those looking to take a piece of New York home, the hotel also features a charming gift and souvenir shop. Here, guests can browse a curated collection of unique keepsakes, local crafts, and memorabilia, making it easy to find the perfect memento of your trip. These entertainment facilities combine to enhance your stay, offering a blend of leisure and local flavor right within the hotel.

Stay Active with Our State-of-the-Art Fitness Center

At DoubleTree by Hilton New York Times Square West, guests have access to a modern and fully equipped fitness center designed to keep your workout routine on track during your stay. Whether you're a dedicated athlete or a casual exerciser, our facility features a range of high-quality cardio machines, strength training equipment, and free weights to help you stay energized and healthy. The bright, spacious environment offers a motivating atmosphere, making it easy to fit exercise into your busy New York itinerary.

Convenience Facilities at DoubleTree by Hilton New York Times Square West

Experience a seamless stay at the DoubleTree by Hilton New York Times Square West, where comfort and convenience are prioritized. Guests can enjoy the ease of daily housekeeping, ensuring a clean and refreshed environment throughout their visit. For added peace of mind, the hotel offers secure safety deposit boxes, allowing guests to store their valuables safely during their stay. Stay connected effortlessly with complimentary Wi-Fi available in the public areas, making it easy to browse the internet, catch up on work, or share your experiences with friends and family. Additionally, the hotel provides efficient laundry services, giving guests the convenience to refresh their wardrobe without hassle. These thoughtful amenities make your stay in the heart of New York City both comfortable and convenient.

Convenient Transport and Parking Options at DoubleTree by Hilton New York Times Square West

Guests staying at DoubleTree by Hilton New York Times Square West can enjoy easy access to the vibrant city of New York with our convenient tour services, allowing you to explore iconic landmarks and hidden gems with ease. Whether you're interested in guided city tours or personalized excursions, our tour arrangements help you make the most of your visit to the Big Apple. For added convenience, the hotel offers valet parking services, ensuring a seamless experience for guests arriving by car. Our secure and efficient valet parking allows you to enjoy your stay without the hassle of parking logistics, giving you more time to immerse yourself in the excitement and energy of New York City.

Comfort and Convenience in Every Room at DoubleTree by Hilton New York Times Square West

Experience a relaxing stay with our well-appointed rooms that offer modern amenities designed for your comfort. Each room is equipped with efficient air conditioning to keep you cool and comfortable throughout your stay. Enjoy your favorite shows and stay connected with a flat-screen television featuring satellite and cable channels, providing a wide range of entertainment options. For your convenience, a coffee and tea maker is available, allowing you to start your day with a warm beverage, complemented by complimentary tea for added relaxation. Our rooms also feature thoughtful touches such as a refrigerator for your snacks and beverages, luxurious toiletries to refresh you after a busy day, and blackout curtains to ensure a restful night’s sleep. A hair dryer is provided for your grooming needs, making your stay hassle-free and comfortable from the moment you arrive.

Elegant Dining Experience at DoubleTree by Hilton New York Times Square West

Guests at DoubleTree by Hilton New York Times Square West are invited to indulge in a delightful culinary experience within the comfort of the hotel. The on-site restaurant offers a sophisticated yet welcoming atmosphere, serving a diverse menu that caters to a variety of tastes. Whether you're craving a hearty breakfast to start your day or a relaxed dinner after exploring the vibrant city, the restaurant provides a perfect setting for any occasion. Complementing the dining experience, the hotel ensures a clean and comfortable environment through daily housekeeping services. This attentive touch guarantees that your stay remains pleasant and hassle-free, allowing you to unwind and enjoy your meals in a pristine setting. With its combination of quality dining options and attentive service, the hotel’s culinary facilities add a memorable element to your New York City visit.

Comfortable and Diverse Room Options at DoubleTree by Hilton New York Times Square West

Discover a range of inviting room options at the DoubleTree by Hilton New York Times Square West, designed to suit your preferences and travel needs. Choose from the cozy 1 King Bed Standard, offering 22 square meters of space, or opt for the spacious 2 Double Beds Standard, which provides 23 square meters for added comfort. For those seeking stunning city views, the 2 Double Beds Premium City View and the 1 King Bed Premium City View rooms showcase the vibrant New York skyline, while the Downtown Premium View offers a unique perspective of the city’s downtown area. Additionally, guests with specific accessibility needs can select from the Hearing Accessible rooms or the Roll In Shower room, ensuring a comfortable stay for all travelers.

Experience the Vibrant Heart of New York City: Times Square

Nestled in the bustling core of Manhattan, Times Square is the quintessential symbol of New York City's energy and excitement. Known as 'The Crossroads of the World,' this iconic intersection is illuminated by colossal digital billboards, neon lights, and vibrant advertisements that create a mesmerizing visual spectacle both day and night. Visitors can immerse themselves in the lively atmosphere, catching street performances, exploring flagship stores, or simply soaking in the electric buzz that defines the city that never sleeps. Surrounding Times Square are a plethora of entertainment options, from Broadway theaters showcasing world-class musicals and plays to eclectic restaurants offering diverse culinary delights. The area’s dynamic vibe makes it a perfect starting point for exploring other nearby attractions such as the Rockefeller Center, Central Park, and the Museum of Modern Art. Whether you're visiting for the dazzling lights, the cultural experiences, or the vibrant street life, Times Square promises an unforgettable slice of New York City's unparalleled charm.

Seamless Journey from New York Airports to DoubleTree by Hilton New York Times Square West

Traveling from the major airports serving New York City to the DoubleTree by Hilton New York Times Square West is both convenient and straightforward. If you're arriving at John F. Kennedy International Airport (JFK), the most efficient option is to take a taxi or rideshare directly to the hotel, which is approximately a 30-40 minute drive depending on traffic. For a more budget-friendly option, hop on the AirTrain JFK to Jamaica Station, then transfer to the subway’s E line heading towards Manhattan. Disembark at 42nd Street-Port Authority Bus Terminal, a short walk from the hotel. Alternatively, the NYC Airporter shuttle bus offers direct service from JFK to Manhattan’s major hotels and transportation hubs, including Times Square. If your flight lands at LaGuardia Airport (LGA), you can opt for a quick taxi or rideshare, which typically takes around 20-30 minutes. For a cost-effective route, take the Q70 SBS bus from LaGuardia to Jackson Heights-Roosevelt Avenue station, then transfer to the subway’s 7 or E trains heading toward Manhattan. Get off at 42nd Street-Port Authority, and you'll find the DoubleTree just a few minutes' walk away. For travelers arriving at Newark Liberty International Airport (EWR), the easiest way is to take the AirTrain Newark to Newark Liberty Airport Station, then board NJ Transit or Amtrak trains to New York Penn Station. From Penn Station, a short subway ride on the 1, 2, or 3 lines to 42nd Street-Port Authority will bring you within walking distance of your hotel, nestled in the heart of Times Square.

Vibrant Landmarks and Attractions Near DoubleTree by Hilton New York Times Square West

Located in the heart of Manhattan, the DoubleTree by Hilton New York Times Square West offers guests unparalleled access to some of the city's most iconic attractions. Just a short walk away, Times Square dazzles visitors with its bright billboards, bustling crowds, and lively entertainment scene, making it a perfect spot to experience the vibrant energy of New York City. Nearby, the renowned Rockefeller Center is home to the famous Christmas Tree Lighting during the holiday season, a magical event that draws crowds from around the world. For those interested in cultural and entertainment experiences, Broadway theaters are within easy reach, offering world-class musicals and plays. Visitors can also explore the historic Radio City Music Hall, famous for its spectacular shows and the annual Christmas Spectacular starring the Radio City Rockettes. Additional attractions include Madame Tussauds New York, Gulliver's Gate, and Bryant Park, which hosts seasonal events like the Christmas Spectacular, creating a festive atmosphere throughout the year.

Exceptional Public Transport Access Near DoubleTree by Hilton New York Times Square West

Conveniently situated in the heart of Manhattan, the DoubleTree by Hilton New York Times Square West offers unparalleled access to New York City's extensive public transportation network. Guests can easily reach the hotel from the 42nd St Port Authority Bus Terminal Subway Station, a major hub connecting travelers from across the city and beyond. The nearby 42nd Street/Fifth Avenue-Bryant Park Subway Station provides quick access to several subway lines, making it effortless to explore iconic attractions, shopping districts, and cultural sites throughout the city. For those heading to Times Square or other popular destinations, the Times Square-42nd Street Subway Station is just a short walk away, offering direct routes to various neighborhoods and landmarks. The 47th-50th Streets-Rockefeller Center and 49th Street Subway Stations further enhance connectivity, allowing guests to navigate the city with ease. Whether arriving from the airport or venturing out for sightseeing, the surrounding public transport stations ensure a seamless and efficient travel experience during your stay in the Big Apple.

Shopping Landmarks Near DoubleTree by Hilton New York Times Square West

Guests staying at the DoubleTree by Hilton New York Times Square West are perfectly situated amidst a vibrant shopping scene. Just steps away, the AMC Empire 25 offers a unique cinematic retail experience, while fashion enthusiasts can indulge in the latest styles at Banana Republic and H&M, both renowned for their trendy and affordable apparel. For those seeking exclusive deals, the Clothingline/SSS Sample Sales provides access to high-end fashion at discounted prices. Gift seekers will enjoy browsing Delphinium Cards & Gifts and Delphinium Home, which offer a curated selection of thoughtful presents and home décor. Book lovers can explore the iconic Drama Book Shop and Gotham Book Mart, both treasure troves for literary enthusiasts. For a more eclectic shopping experience, the Hell’s Kitchen Flea Market offers vintage finds, handmade crafts, and unique collectibles. And for a touch of luxury, Jimmy Choo beckons with its high-end footwear and accessories, making this neighborhood a true shopping paradise.

Affordable Luxury: Comparing Room Prices at DoubleTree by Hilton New York Times Square West to New York City Averages

Staying at the DoubleTree by Hilton New York Times Square West offers a more budget-friendly option compared to the average hotel in New York City. With room rates ranging from $401 to $450, guests can enjoy the comforts of a quality hotel without reaching the typical citywide average of $451 to $500. This makes the DoubleTree an attractive choice for travelers seeking value without compromising on location or amenities. While New York City is known for its high hotel prices, this property stands out as an economical yet comfortable option within the bustling Times Square area. Guests can experience the vibrant city life and iconic attractions while benefiting from competitive pricing that aligns with the lower end of the city's average hotel rates. Whether you're visiting for business or leisure, the DoubleTree provides a smart and affordable stay in the heart of Manhattan.

Exceptional Hospitality and Prime Location at DoubleTree by Hilton New York Times Square West

Guests consistently praise the DoubleTree by Hilton New York Times Square West for its warm and welcoming atmosphere, highlighted by the friendly and helpful staff who go above and beyond to ensure a memorable stay. Visitors love the modern, clean, and comfortable rooms that offer both affordability and convenience, making it an ideal choice for travelers seeking a quality experience in the heart of New York City. The hotel's unbeatable location near Times Square adds to its appeal, allowing guests to easily explore the city’s iconic attractions. Many guests fondly mention the welcoming gesture of the famous warm cookies, which sets the tone for their delightful stay. Overall, guests leave with a positive impression, often expressing their desire to return and recommending the hotel to others for a truly enjoyable New York experience.

Exceptional Location and Impressive Service at DoubleTree by Hilton New York Times Square West

Nestled in the heart of New York City, the DoubleTree by Hilton New York Times Square West offers an unbeatable location that places guests right in the midst of the city’s vibrant energy. With a remarkable location score of 8.3, visitors can easily access iconic attractions, entertainment, and dining options, making it an ideal choice for both leisure and business travelers. The hotel’s commitment to cleanliness is evident, ensuring a comfortable and hygienic stay that guests highly appreciate. The hotel also excels in providing attentive and friendly service, with staff performance rated at 7.4. Guests often commend the welcoming atmosphere and helpful staff who go above and beyond to enhance their stay. While the facilities receive a solid score of 6.7, the overall experience is complemented by good value for money, making this hotel a popular choice for those seeking a convenient and comfortable stay in the bustling heart of New York City.

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Amenities and facilities

Good6.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Italian
  • Japanese
  • Spanish
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Nightclub
  • On-site entertainment
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Laptop safe box
  • Non-smoking
  • Telephone
  • Towels
  • TV [flat screen]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
Restaurants on site
Tranzit Restaurant
  • Cuisine: American
  • Menu: Buffet, A-la-carte
Highbar Lounge
  • No additional information available

Location

350 W 40th Street, Times Square, New York (NY), United States, 10018

Excellent8.3

Location

Airports
  • LaGuardia Airport (LGA)
    10.3 km 26 min drive
  • Teterboro Airport (TEB)
    12.5 km 27 min drive
Public transportation
  • 42nd St Port Authority Bus Terminal Subway Station
    280 m 2 min drive
  • 34th Street-Penn Subway Station
    520 m 8 min walk
Hospital or clinic
  • MD BERRY
    1.2 km
Shopping
  • Macy's Herald Square
    880 m
Convenience store
  • 7 Eleven
    200 m 3 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Times Square
    650 m
  • Broadway
    650 m
  • Empire State Building
    1.1 km
  • Top of the Rock
    1.2 km
  • High Line
    1.4 km
  • Grand Central Terminal
    1.4 km
  • Central Park
    2.2 km
  • The Metropolitan Museum of Art
    3.5 km
  • The National 9/11 Memorial & Museum
    5.3 km
  • Statue of Liberty
    8.7 km
Nearby landmarks
  • Hell’s Kitchen Flea Market
    80 m
  • The Annex / Hell's Kitchen Flea Market
    110 m
  • Shopping Girlfriend NYC
    130 m
  • Blatt Billiards
    180 m
  • Playwrights Horizons
    190 m
  • Lyric
    190 m
  • Leisure Time Bowling Center
    210 m
  • Consulate General of Guyana
    210 m
  • Holy Cross Church
    220 m
  • New York Times Tower
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Only pets weighing under 25 pounds are allowed at the property with a USD 50 non-refundable fee.
  • Upon early departure, an Early Departure Charge of one night’s room and tax applies.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from07:00
  • Check-in until00:00
Getting around
  • Distance from city center0.5 miles
  • Travel time to airport (minutes)45
Extras
  • Daily Internet/Wi-Fi fee9.95 USD
  • Breakfast charge (unless included in room price)23 USD
The property
  • Year property opened2017
  • Number of floors36
  • Most recent renovation2017
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of bars/lounges2
Parking
  • Daily parking fee75 USD

Property announcements

For guests needing refrigerator, guest will need to submit request separately and is subjected to availability.

Reviews of DoubleTree by Hilton New York Times Square West from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.3

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 3.2
  • 4.8
  • 10
  • 5.6
  • 6.8
  • 10
  • 5.6
  • 10
  • 10
  • 6.0

Most recent

  • Location score 8.3 out of 10
    Location8.3
  • Cleanliness score 7.5 out of 10
    Cleanliness7.5
  • Service score 7.3 out of 10
    Service7.3
  • Value for money score 7 out of 10
    Value for money7.0
  • Facilities score 6.7 out of 10
    Facilities6.7
High score for New York (NY)

Rating

9+ Exceptional (220)
8-9 Excellent (140)
7-8 Very Good (146)
6-7 Good (80)
<6 Below Expectation (288)

Review summary

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This hotel's prime location, just blocks away from Broadway and Times Square, wowed many guests. The staff's friendliness and helpfulness added to their pleasant stay. The clean and modern rooms, along with comfy pillows, provided great comfort for guests.

Great location, but some guests found small and cramped rooms. Limited amenities like fridge/microwave and coffee/tea supplies left some guests disappointed. Elevators were slow and crowded at times, causing long wait times.

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Showing 874 verified guest comments
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  1. 7.2
    Very good
    Alessa from Philippines
    Family with teens
    2 Double Beds Standard
    Stayed 4 nights in October 2025

    “Very good”

    A few days before check-in, I was notified by Agoda that my booking might be canceled because the hotel couldn’t validate my credit card — even though my card had no issues. I had selected the “pay at the property” option, so I immediately contacted the hotel to clarify the situation. They were very accommodating and agreed to keep my reservation, which I really appreciated. During our stay, we encountered an issue with the air-conditioning in our room. The maintenance team came several times to try and fix it, but the problem persisted. Eventually, the hotel provided us with two fans to make the room more comfortable. Fortunately, it was a cool time in NYC, so the fans were enough to get by. The room size was decent — about what you’d expect for a typical hotel in the Times Square area. Check-out was also smooth and convenient. Overall, I appreciated the staff’s responsiveness and willingness to help, even though the AC issue was a bit inconvenient.

    Reviewed November 12, 2025
  2. 8.8
    Excellent
    Virendra from India
    Family with young children
    1 King Bed Standard Hearing Accessible
    Stayed 3 nights in October 2025

    “Excellent”

    Our family had a wonderful experience staying at the DoubleTree by Hilton in New York. From the moment we arrived, the staff was warm, welcoming, and always ready to help — their hospitality truly made us feel at home. The rooms were clean, comfortable, and well-maintained, with everything we needed for a relaxing stay after long days of exploring the city. The location was perfect — close to major attractions, restaurants, and public transport, yet quiet enough to get a good night’s rest. The check-in process was smooth, and the signature warm cookies were a delightful touch! Overall, this hotel offers a great blend of comfort, convenience, and genuine hospitality. Highly recommended for families visiting New York!

    Reviewed October 24, 2025
  3. 8.4
    Excellent
    Jayne from Malaysia
    Family with teens
    1 King Bed Standard
    Stayed 6 nights in September 2025

    “Decent ”

    It’s located at the quieter side of Times Square, room is slightly bigger than most of the hotels in Times Square. Room is clean and basic amenities were offered. However, during my first night stay, I rang housekeeping from my room and the line was engaged, so I had to go down to reception after several attempts of calling. Asked for bedroom slippers and was told that they don’t have it. The next day I met the housekeeper outside my room and asked for slippers, she got it for me almost immediately. On top of that, every night after the shower, my bathroom floor is flooded from the shower room. Every night, for 6 nights and the morning after that I had to step on the wet floor towel. And like any other hotels in Times Square, there’s always a long queue at the elevator to go up to your room.

    Reviewed September 08, 2025
  4. 10.0
    Exceptional
    Deltavilgrl from United States
    Family with young children
    2 Double Beds City View
    Stayed 4 nights in December 2025

    “Great Stay”

    We had a room with double beds & a great view. We could see Times Square, the river, the skyline..and watching the snow come in was a beautiful view. The gentleman working in the lobby as the bell man was very nice & gave the best info as to a local restaurant, where we ate almost every day. We were within walking distance to almost every place we wanted to go. The hotel is in a great location, clean with wonderful staff. Unfortunately, I was unable to upload photos which represented a decent view from the room.

    Reviewed January 05, 2026
  5. 9.2
    Exceptional
    CHEN from Hong Kong SAR, China
    Family with teens
    2 Double Beds Standard
    Stayed 1 night in July 2025

    “short stay in NYC, near Port Authority”

    My relatives are living in NJ, and I need to take the bus from the Port Authority to NYC. So I want to find a hotel near the Port Authority. This hotel had an excellent location for visitors to visit NYC. The room was clean, with perfect hygiene, and clean bed sheets. Although the size of the room is small, all essential utensils were available. The rooftop bar was also very popular. I will come again for my next NYC visit.

    Reviewed July 09, 2025
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