Ace Hotel New York

Name: Ace Hotel New York
Address: 20 West 29th Street, Gramercy, New York (NY), 10001, United States
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.3

4 stars out of 5

20 West 29th Street, Gramercy, New York (NY), United States, 10001

Highlights

- Beds receive positive mentions for comfort and fast turndown/maid serv...

- Midtown location right by Broadway with easy access to Times Square an...

I appreciated how close Ace was to places I needed to go.

- Cool, hip vibe and stylish design attract guests; highlights include a...

Lobby is a great space to work on your computer or hang out.

We love the decoration and the view of the room.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Discover the vibrant charm of Gramercy at Ace Hotel New York, a unique destination offering an industrial chic atmosphere amidst tree-lined streets. Perfect for two travelers, the hotel features spacious rooms with stunning city views, complemented by air conditioning and complimentary internet access. Enjoy exclusive breakfast in room service or unwind at the on-site nightclub. For a cozy retreat, the coffee shop serves a variety of delicious options. Conveniently located just a short walk from iconic landmarks like Grand Central Terminal and Macy's Herald Square, this hotel blends comfort with a prime location for an unforgettable urban experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Location 9.1

Room comfort and quality 8.6

Cleanliness 8.5

Service 8.5

Based on 706 verified reviews

Location

9.1

Room comfort and qua...

8.6

Cleanliness

8.5

Service

8.5

Facilities

7.9

Value for money

7.7

"Room size, decor, and in room amenities are amazing."
"And the location was in the middle of everything."
"Room was perfect for what I needed (a clean place to sleep)."
"Had a really great stay and love the lobby vibe!"
"It is a perfect location and a lovely historical building."

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center

Popular neighborhood

Exceptional for walking

More details on walking

Walkable places

Ame Ame

10 m

Tada! Youth Theater

50 m

Marble Collegiate Church

80 m

Saint-Petersburg Global Trade House

120 m

Mona Sharaf Shopping Tours

120 m

Popular landmarks

Empire State Building

360 m

Grand Central Terminal

1.2 km

Broadway

1.4 km

Times Square

1.4 km

High Line

1.4 km

Closest landmarks

Gallery At The Gershwin

200 m

Little Korea

200 m

Sadigh Gallery Ancient Art, Inc

200 m

Han Ah Reum Supermarket

240 m

Koreatown

240 m

Value for money	7.7
Distance to city center	1km
Location rating	9.1
Nearest airport	LaGuardia Airport (LGA)
Distance to airport	10.2 km

Select your room

1/18

Loft Suite

66 m²/710 ft²

Max 4 adults

1 king bed

City view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels

1/12

Large King

37 m²/398 ft²

Max 2 adults

1 king bed

City view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels

1/7

Single

13 m²/140 ft²

Max 2 adults

1 double bed

Recommended

Preferred by Couples

8.6

Excellent

Room comfort and quality

Visual alarm
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries

1/8

Standard Room, 1 Double Bed (Small)

Max 3 adults

1 double bed

Non-smoking

1/6

Medium King

21 m²/226 ft²

Max 2 adults

1 king bed

9.6

Exceptional

Room comfort and quality

City view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels

1/5

Medium Queen

21 m²/226 ft²

Max 2 adults

1 queen bed

8.4

Excellent

Room comfort and quality

City view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels

1/5

Cozy

16 m²/172 ft²

Max 2 adults

1 double bed

8.4

Excellent

Room comfort and quality

Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless

1/5

Double Room with Two Double Beds

33 m²/355 ft²

Max 5 adults

2 double beds

Fits groups

City view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless

1/5

Double Room

33 m²/355 ft²

Max 3 adults

1 king bed

Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Radio
Satellite/cable channels

1/5

One Bedroom Suite

65 m²/700 ft²

Max 4 adults

1 sofa bed

Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Radio

Frequently asked questions

Yes! Ace Hotel New York features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

While residing at Ace Hotel New York, take joy in your early morning or evening stroll at nearby park which include Madison Square Park, Bryant Park, and Bellevue South Park.

Ace Hotel New York's policy concerning children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Ace Hotel New York had an average nightly stay of 4 nights at this property.

Ace Hotel New York's most popular month where verified visitors have stayed the most is in December.

Past visitors that stayed at Ace Hotel New York have given this property a rating of 9.088 for its remarkable location as the primary highlight for their stay.

Past families with older children that have stayed at this property have given Ace Hotel New York an average rating of 8.6. You can look up more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Ace Hotel New York an average rating of 8.2. You can find more specific customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Ace Hotel New York an average rating of 7.8. You can look up on more specific customer reviews, and feedback for this property down in the review section.

The closest train, metro, or bus station is 34th Street- Herald Square Subway Station, 405.92 m away from Ace Hotel New York.

The nearest airport to Ace Hotel New York is LaGuardia Airport, 10.0 km away.

More about Ace Hotel New York

Ace Hotel New York

For travelers who want to take in the sights and sounds of New York (NY), Ace Hotel New York is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
All offerings provided by Ace Hotel New York help to ensure a pleasant stay for all travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk service is provided at the hotel including luggage storage.
Packing light is possible at Ace Hotel New York thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Ace Hotel New York are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning.
In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.

Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Ace Hotel New York lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

Around the property

Don't miss out on all that New York (NY) has to offer during your stay at Ace Hotel New York. Acquire some cultural knowledge with a day at The National 9/11 Memorial & Museum located 4.3 km away, where you can see famous works by local artists.

Show less

Amenities and facilities

Very good7.9

Facilities

Languages spoken

English

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Fitness center
Gym/fitness
Nightclub
On-site entertainment

Cleanliness and safety

Anti-viral cleaning products
Breakfast in room
Cashless payment service
Guest rooms seal after sanitization
Hand sanitizer
Hotel room service app
Hot water linen and laundry washing
Individually-wrapped food options
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol

Dining, drinking, and snacking

Bar
Coffee shop
Restaurants
Room service

Services and conveniences

Air conditioning in public area
Business facilities
Cash withdrawal
Contactless check-in/out
Daily housekeeping
Doorman
Dry cleaning
Elevator
Facilities for disabled guests
Food delivery
Heating in public area
Invoice provided
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Salon
Shared lounge/TV area
Shops
Smoke-free property
Smoking area unavailable

For the kids

Family/child friendly
Family room

Access

Check-in/out [express]
Dog-friendly
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pet-friendly [charges apply]
Pets allowed
Safety/security feature
Security [24-hour]
Smoke alarms

Getting around

Car park [charges apply]

Food and dining

Restaurants on site

Bistro 29

Cuisine: American
Menu: Buffet

Libera

Cuisine: Seafood
Menu: Buffet

Location

20 West 29th Street, Gramercy, New York (NY), United States, 10001

Exceptional9.1

Location

Airports

LaGuardia Airport (LGA)
10.2 km
Teterboro Airport (TEB)
13.8 km

Public transportation

34th Street- Herald Square Subway Station
410 m
28th Street-Lexington Avenue Subway Station
410 m

Hospital or clinic

MD BERRY
380 m

Shopping

Macy's Herald Square
470 m

Convenience store

7 Eleven
200 m 2 min drive

Cash withdrawal

ATM
30 m 1 min walk

What's nearby

Popular landmarks

Empire State Building
360 m
Grand Central Terminal
1.2 km
Broadway
1.4 km
Times Square
1.4 km
High Line
1.4 km
Top of the Rock
1.6 km
Central Park
2.8 km
The Metropolitan Museum of Art
4.3 km
The National 9/11 Memorial & Museum
4.4 km
Statue of Liberty
7.9 km

Nearby landmarks

Ame Ame
10 m
Tada! Youth Theater
50 m
Marble Collegiate Church
80 m
Saint-Petersburg Global Trade House
120 m
Mona Sharaf Shopping Tours
120 m
Isabel Toledo
130 m
Church of the Transfiguration
150 m
Hip-Hop Look at New York
170 m
Museum of Sex
180 m
230 Fifth
190 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

Pets are allowed for an additional charge of USD 25 per night per pet.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 12:00

Getting around

Distance from city center: 1km
Airport transfer fee: 100 USD

Extras

Daily Internet/Wi-Fi fee: 0 USD
Breakfast charge (unless included in room price): 30 USD

The property

Number of rooms : 286
Non-smoking rooms/floors: no
Number of restaurants: 1
Number of bars/lounges: 1

Property announcements

Property is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

Reviews of Ace Hotel New York from real guests

Provided by verified guests of

8.3

Excellent

From 706 reviews

Location score 9.1 out of 10 and is a high score in New York (NY)
Location9.1
Room comfort and quality score 8.6 out of 10 and is a high score in New York (NY)
Room comfort and quality8.6
Cleanliness score 8.5 out of 10 and is a high score in New York (NY)
Cleanliness8.5
Service score 8.5 out of 10 and is a high score in New York (NY)
Service8.5
Facilities score 7.9 out of 10 and is a high score in New York (NY)
Facilities7.9
Value for money score 7.7 out of 10
Value for money7.7

Review summary

Located in the heart of the city, this hotel offers easy access to popular attractions. The staff is very friendly and goes above and beyond to ensure guests feel welcome. You'll enjoy a comfortable stay in clean rooms that feature modern amenities and spacious beds.

Few guests reported noise disruptions outside the hotel at night which may affect sleep quality. Wi-Fi connection in rooms can be unreliable and some guests were disappointed with the lack of in-room amenities like air conditioning and refrigerators.

Guest Type

Room Type

Language

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Show reviews that mention

Location

Mentioned in 19 reviews

sentiment-positive-indicator

100% Positive

Service

Mentioned in 13 reviews

sentiment-positive-indicator

76% Positive

sentiment-negative-indicator

23% Unfavourable

Cleanliness

Mentioned in 10 reviews

sentiment-positive-indicator

40% Positive

sentiment-negative-indicator

60% Unfavourable

Room size

Mentioned in 8 reviews

sentiment-positive-indicator

37% Positive

sentiment-negative-indicator

62% Unfavourable

Room comfort

Mentioned in 7 reviews

sentiment-positive-indicator

71% Positive

sentiment-negative-indicator

28% Unfavourable

Value for money

Mentioned in 6 reviews

sentiment-positive-indicator

16% Positive

sentiment-negative-indicator

83% Unfavourable

Check-out

Mentioned in 5 reviews

sentiment-positive-indicator

20% Positive

sentiment-negative-indicator

80% Unfavourable

Room design

Mentioned in 4 reviews

sentiment-positive-indicator

25% Positive

sentiment-negative-indicator

75% Unfavourable

Check in

Mentioned in 4 reviews

sentiment-positive-indicator

25% Positive

sentiment-negative-indicator

75% Unfavourable

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Changed to review page 1

8.4Excellent
eunrym from South Korea
Solo traveler
Single
Stayed 3 nights in October 2025
“You shouldn't think of the Ace Hotel in Japan.”
I had a good memory visiting the Ace Hotel in Japan, so I made a reservation and visited, but my expectations were quite short. I completely forgot that the Ace Hotel in New York is really!! old, and it's a hotel in an old building. I felt it was about the condition of a 3-star hotel in Korea. There was certainly no sense of cleanliness, and it wasn't comfortable either. However, the lobby, cafe, bakery, and concierge service on the first floor were truly satisfactory. The location in Koreatown provided a sense of mental stability (lol), and it was a good place for easy access to the airport and sightseeing. It's a hotel with a nice vibe that you might want to visit at least once, but I wouldn’t easily recommend it to anyone.
Reviewed June 22, 2026
Auto-translated through generative A.I.
Hello Thank you for taking the time to review and for staying with us at ACE NY. We hope to have you back again soon with us. Best, David Spillane Director of Rooms & Safety
Responded July 11, 2026
Ace Hotel New York
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10.0Exceptional
Minje from South Korea
Couple
Medium Queen
Stayed 3 nights in April 2025
“Exceptional”
Great location in Midtown with spacious rooms for the price, friendly staff, and excellent Stumptown coffee inside the hotel.
Reviewed May 10, 2025
Auto-translated through generative A.I.
Hello Minje Thank you for taking the time to review and for staying with us at ACE NY. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Rooms & Security
Responded May 15, 2025
Ace Hotel New York
Did you find this review helpful?|
9.6Exceptional
Nada from United States
Couple
Medium Queen
Stayed 1 night in December 2025
“Awesome NYC option”
Room size, decor, and in room amenities are amazing. 2 coffee shops and a really nice lobby area with working space. Excellent location! Will be staying here again for sure!
Reviewed December 18, 2025
Hello Thank you for taking the time to review and for staying with us at ACE NY. We hope to have you back again soon with us. Best, David Spillane Director of Rooms & Security
Responded December 20, 2025
Ace Hotel New York
Did you find this review helpful?|
9.2Exceptional
Bimmer from Netherlands
Family with young children
Loft Suite
Stayed 6 nights in April 2026
“amazing stay for our family of 5”
Loved the super friendly staff, the cool rooms, the great coffee at Stumptown, the location, and the general vibe.
Reviewed May 04, 2026
Hello Thank you for taking the time to review and for staying with us at ACE NY. We hope to have you back again soon with us. Best, David Spillane Director of Rooms & Security
Responded May 07, 2026
Ace Hotel New York
Did you find this review helpful?|
8.0Excellent
Nari from South Korea
Couple
Double Room
Stayed 3 nights in December 2024
“Somewhat satisfied, but...”
The location was good because it was near the Korea way, making it convenient to go to Bokchang-dong Sundubu, and it wasn't far from the meeting place for the one-day tour. However, I was assigned a one-queen-bed room instead of the double-bed room I initially purchased. When I saw the room, I thought it wasn't suitable and requested to be reassigned, and they later brought an extra bed. I don't understand why they didn't assign me the designated room. I had booked a total of three nights, but I arrived very late on the first night and couldn't properly complain, and on the second day, I just stayed due to the one-day tour schedule. Anyway, the location itself was good, but it was disappointing that I was assigned a different room than what I reserved.
Reviewed January 20, 2025
Auto-translated through generative A.I.
Hello Nari, Thank you for taking the time to review and stay with us at ACE NY. We hope to have you back again soon with us. Please reach out when you stay with us again. Best, David Spillane Director of Rooms & Safety
Responded February 06, 2025
Ace Hotel New York
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Ace Hotel New York

Highlights

Facilities

About us

This property is in high demand!

9.1Exceptional

Good to know

Select your room

Loft Suite

Large King

Single

Standard Room, 1 Double Bed (Small)

Medium King

Medium Queen

Cozy

Double Room with Two Double Beds

Double Room

One Bedroom Suite

Frequently asked questions

Does Ace Hotel New York offer dry cleaning services?

What public parks are in close proximty of Ace Hotel New York?

What are the property's policies for children's bedding at Ace Hotel New York?

How long do travelers usually stay at Ace Hotel New York?

At what time of the year is Ace Hotel New York most popular?

What do past guests love most about Ace Hotel New York?

What is the typical rating that verified Families with older children have given to Ace Hotel New York?

What is the average rating that past Group travelers have given to Ace Hotel New York?

What do local travelers think about Ace Hotel New York?

What is the closest train, metro, or bus station to Ace Hotel New York?

What is the closest airport to Ace Hotel New York?

More about Ace Hotel New York

Amenities and facilities

Languages spoken

Accessibility

Internet access

Things to do, ways to relax

Cleanliness and safety

Dining, drinking, and snacking

Services and conveniences

For the kids

Access

Getting around

Food and dining

Bistro 29

Libera

Location

Airports

Public transportation

Hospital or clinic

Shopping

Convenience store

Cash withdrawal

What's nearby

Popular landmarks

Nearby landmarks

Property policies

Others

Some helpful facts

Check-in/Check-out

Getting around

Extras

The property

Property announcements

Reviews of Ace Hotel New York from real guests

Recent ratings trend

Review summary

Show reviews that mention

“You shouldn't think of the Ace Hotel in Japan.”

“Exceptional”

“Awesome NYC option”

“amazing stay for our family of 5”

“Somewhat satisfied, but...”

This is a popular property. Don't miss out!

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