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от 1733 отзива
  • Състояние/Чистота на хотела 8,2
  • Удобства 7,8
  • Местоположение 8,7
  • Комфорт/Стандарт на стаята 8,3
  • Услуги 8,6
  • Съотношение цена-качество 8,5
  • Храна/Хранене 7,6
Сортиране по

Adele от Австралия
Семейство с големи деца
Фамилен суит с изглед към града (4-ма възрастни)
Отседнахме една вечер в октомври 2014 г.
Sweet little hotel surrounded by activity
location, structure, staff performance
Only stayed for one night, but our stay was enjoyable. The package included breakfast, so I am only able to rate the food / dining on that one meal - there is no in house room service. It's such a cute little place, lovely rooms which are furnished in a traditional Vietnamese style. It was in the centre of the Ancient Town part of Hanoi, near the lake, lots of restaurants and shops. The staff were wonderful. I would recommend this hotel and would stay here again.
Оценявани 10 ноември 2014

The от Австралия
Бизнес пътник
Супериорна стая
Отседнахме 2 вечер/и в ноември 2014 г.
Good value for money. Location is very centralized
The staffs are very good. The room is quite comfortable and best value for money
Good
Оценявани 08 ноември 2014

NG от Малайзия
Соло турист
Супериорна стая
Отседнахме една вечер в октомври 2014 г.
no commend due to not stay
location, cheap, helpful staff
no commend due to not stay
Оценявани 04 ноември 2014

Terence от Малайзия
Семейство с малки деца
Делукс
Отседнахме 5 вечер/и в октомври 2014 г.
Family Hotel, A Must Stay!
Friendly hotel staff, great location, good food
The staff are very helpful, making sure we were comfortable and relaxed. We arranged our tours through the hotel and there was no problem at all. Breakfast in the hotel was nice, with food replenished very frequently. The location is very near to Hoan Kiem Lake and the Night Market.
Оценявани 04 ноември 2014

Terence от Малайзия
Семейство с малки деца
Суит с изглед към града
Отседнахме 3 вечер/и в октомври 2014 г.
Coming back to a warm place
Location, Staff Friendliness
The rooms are spacious and comfortable. The staff are very attentive and friendly. Although many times we arrive back at the hotel at wee hours and tired, they still greeted us with warm hearts. Tours were arranged by hotel staff and it was very enjoyable.
Оценявани 04 ноември 2014

Shet от Малайзия
Соло турист
Супериорна стая
Отседнахме 3 вечер/и в октомври 2014 г.
Better than 5 star hotels
Great location, spacious room, and best of all -- very friendly, supportive and informative hotel staffs!
It was a really pleasure stay at the Thaison Palace Hotel during my 5 night stay at Hanoi. Perfectly located in the centre of Old Quarter, I was able to walk to a few famous tourist spots such as Hoan Kiem Lake, Water Puppet Theatre, and the Old Quarter City itself. Staffs were really great. Joe and Alice who welcomed me with a cup of Vietnamese Coffee upon my arrival were being really helpful, especially with the planning of my travelling itinerary after knowing that I'd no plan for the next few days. They also bought me a local sim card that allowed me to stay connected with my local friends in Hanoi, as well as family and friends back in my hometown. It was a great relief for me as I didn't know how to speak in Vietnamese. Other staffs, Richie, Henry and Lana were also helping at the best they could to make me feel comfortable throughout the stay. p/s they all speak really good English, so no problem of communicating at all. In overall, I would say this place provides the best hospitality service ever, being at their best abilities to make you as comfortable as possible. Very highly recommended to all kind of travelers especially to solo travelers who didn't have a definite plan just like me!
Оценявани 31 октомври 2014

Fong от Малайзия
Група
Супериорна стая
Отседнахме 2 вечер/и в октомври 2014 г.
fantastic
staff very helpful really make your day I will definitely come back and recommend for friends and family
Room very clean and fantastic
Оценявани 30 октомври 2014

Gladys от Филипини
Соло турист
Супериорна стая
Отседнахме 3 вечер/и в октомври 2014 г.
value for money
location, buffet breakfast, customer service
I arrived at 2 am and they were good enough to accommodate me despite the late hour (they are open only up to 11pm. Take note this is not a traditional hotel where they are open 24/7). The building is much like the other hotels in an area: narrow apartment buildings that were re-purposed to become hotels where there are only 2 rooms to a floor. It's a good thing they have an elevator though as i have read some hotels don't have one and you have to go up flights of stairs. The buffet breakfast is good for the price i paid. More traditional Vietnamese food served but they also served thick slabs of bacon so that was so much worth it for me. I paid for the superior room only but got upgraded to the family room which was huge: two beds - a king and a standard, new TV and decent cable channels, good airconditioning, hot water, half tub, and a ref. They also even provide a free computer in the room. I didn't use it though as i had my own tablet. The hotel personnel are really helpful in giving tips on places to go and how to get there, places to eat, what cab company to take and how much to pay. But if you're on a budget, book whatever tours you want elsewhere. There are a lot of agencies in the vicinity. Make sure to get all the terms figured out though. I had a bad experience with my tour. I checked out at the usual time 12nn and had to leave later at 9pm. They were kind enough to let me use a bathroom to freshen up. All in all a good place to stay in the vicinity and for the price.
Оценявани 29 октомври 2014

Luke от Великобритания
Соло турист
Супериорна стая
Отседнахме 2 вечер/и в октомври 2014 г.
Thaison Palace...you can't go wrong
If you want a central location in Ha Nội with excellent customer service and a convenient way to book the rest of your trip then you can't go wrong staying at the Thaison Palace Hotel.
Joe and the crew really know how to make people feel welcome and they can't do enough for you to make your stay a comfortable as possible. For the price, Thaison is absolute value for money with clean rooms and a good breakfast. The location is excellent, situated minutes away from the heart of the old quarter and minutes from the lake with all the amazing sights of Ha Nội easily accessible. On arrivival, Joe and his team made me feel very at home and relaxed. Whenever I needed something they were able to arrange it...from setting up day tours, booking me flights to other parts of Vietnam, train tickets and pick ups, there really nothing that they won't or can't do for you. Absolutely amazing staff who have big smiles on their faces all the time...even when you come home at 3 in the morning twice in a row and you wake them up...sorry about that guys. Luke
Оценявани 28 октомври 2014

Brenda от САЩ
Семейство с големи деца
Супериорна стая
Отседнахме една вечер в октомври 2014 г.
Over Rated
The Staff, Location, the Staff
The staff are incredibly accommodating. The location is great. The hotel itself is not as clean as pictured. Dirty walls, bathroom tiles yucky. Carpets dirty. The room for breakfast is narrow and very uncomtable with more than five people in it. The food was cold and not very fresh. They arranged a taxi which was obviously a friend to take us to the Airport. He arrived 15 minutes late. He talked and argued on his cell phone the entire time, including texting until we informed him he was going to made us late for our flight. Then he drove like a bat out of hell. My advice book your own taxi...which a million passed in front of the hotel.
Оценявани 27 октомври 2014


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