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от 1737 отзива
  • Състояние/Чистота на хотела 8,2
  • Удобства 7,7
  • Местоположение 8,7
  • Комфорт/Стандарт на стаята 8,3
  • Услуги 8,6
  • Съотношение цена-качество 8,5
  • Храна/Хранене 7,6
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Kin от Сингапур
Соло турист
Супериорна стая
Отседнахме 7 вечер/и в декември 2015 г.
Excellent Staff! Great Value! Convenient Location!
Thaison Palace staff are among the best I had ever met! The room I was given is clean and very spacious.Thaison Palace Hotel offers rooms at great value. Convenient yet safe & quiet location.
stayed at Thaison Palace Hotel for 7 nights. The friendly and knowledgeable manager, Peter, on my day of arrival, helped to plan my holiday to maximise my stay in this beautiful country. I chosed 2 tours: 2D1N Halong Bay cruise and 1D Hoa Lu Tam Coc. The tours were fantastic! As the hotel has its own tour agency, they can offer better value with a more luxurious cruise and better food in Halong Bay. Having been to some Asean countries, I feel that the quality of the hotel staff sometimes make or break the trip. Thaison Palace staff are among the best I had ever met! The friendly receptionists, Christine, Paige and Hien, speak excellent English and always have a smile on them. The bell boy, Hai, is fluent in 3-4 languages and can advise on the best food around the hotel. They all make me feel very much at home in Thaison Palace Hotel. The room I was given is clean and very spacious. I showed my room to one of the tourists who went to the Hoa Lo Tam Coc together. He was awestruck at how nice my room was and he paid much higher for another hotel in the same area. Thaison Palace Hotel offers rooms at great value. The hotel is located within walking distance to the Hoan Kiem Lake, water puppets show, Dong Xuan night market & etc. Despite its excellent location, the hotel is rather quiet at night compared to the rowdiness of the surroundings. This is because it is at a less busy street. So you can get a good night rest.
Оценявани 22 декември 2015

MICHEL от Франция
Двойка
Супериорна стая
Отседнахме 4 вечер/и в декември 2015 г.
Thaison Palace Hotel will your Home Sweet Home
Room, staff and location
Thaison Palace Hotel must your " Home Sweet Home" and you will never feel regret if choosing this hotel for your relaxed stay in Hanoi. Room was in not very big size but very clean and comfortable. The best for this hotel is staff, they are very friendly, so kind and willing to support you anything they can. Location is also a PLUS point for this company as it is close to every famous landscape in Hanoi. Highly recommend to book tour via this hotel because they are part of Impressive Travel Vietnam so the quality is always excellent and good price too ( Peter or Hien can assist you professionally).
Оценявани 20 декември 2015

JENNY от САЩ
Двойка
Супериорна стая
Отседнахме 6 вечер/и в декември 2015 г.
Hanoi Hospitality
The Staff, The Location, and The Service
From beginning to end, we felt like we were family. We were greeted nicely and our bags taken. During the smooth check in process, we were asked for our passports while we sat and was offered juice. Shortly thereafter, we were given back our passports and taken to our room. The room was much bigger than I expected. We had an eastern King and a twin bed in our room and it was nicely decorated with rose petals. There were complementary water bottles and everything was clean neat and organized. we paid for breakfast during our 6 night stay and breakfast was fast and delicious. We also dropped off our room key every morning before heading out for the day and the staff was just wonderful, particularly Paige and Peter. They make it a point to talk to you and ask you about your day or your travel plans and are willing to help give you directions or advice. I was actually sad to leave when it came to our last day. We left with some parting gifts from the hotel which is a first, since I've never gotten anything from anywhere I've stayed and I'm very well travelled! Big brownie points to them and I am definitely coming back and staying here. By the way, the location is very close to Old Dostrict Hanoi, but not crazy busy in the middle, so it was perfect! Also a very short walk to the lake.
Оценявани 18 декември 2015

Stanley от Сингапур
Бизнес пътник
Супериорна стая
Отседнахме една вечер в декември 2015 г.
small but great
location, staff, price
simply enjoyable......cosy n homely
Оценявани 13 декември 2015

Stanley от Сингапур
Бизнес пътник
Супериорна стая
Отседнахме една вечер в декември 2015 г.
Great Stay,
location, staff, price,
simply great. great location, nice hotel, great staff
Оценявани 13 декември 2015

David от Великобритания
Соло турист
Делукс
Отседнахме 2 вечер/и в декември 2015 г.
great location
location location and staff
great location very friendly and helpful staff ,will use again and recommend
Оценявани 09 декември 2015

Yuki от Виетнам
Двойка
Супериорна стая
Отседнахме една вечер в декември 2015 г.
Satisfied
Good location, nice staffs, huge bed
I love it
Оценявани 08 декември 2015

Viet от Германия
Двойка
Супериорна стая
Отседнахме 5 вечер/и в ноември 2015 г.
Wonderful Vietnam Break
Staff, room size, service and location
Staff was just perfect and especially the front desk staff was efficient & super friendly w a ready smile on her lips. Location is good, close with many convenient stores. Easy to catch a Taxi. Lots of shops nearby.Our room 's very clean, large size and nice view through the big window. All equipment is the room in very good condition as they have just been upgraded. However, the lighting is still not bright enough and the restaurant on 2nd floor is not large enough if you are in big group on more than 40 people. Except of these this is an excellent hotel to stay in Hanoi.
Оценявани 03 декември 2015

Prashant от Индия
Семейство с малки деца
Фамилен суит с изглед към града (4-ма възрастни)
Отседнахме една вечер в ноември 2015 г.
Responsive and responsible hotel management
Location, Management, Staff friendliness
We did not get the additional bed that we had paid for prior to our checking in at the hotel as the rooms were too small to accommodate it. This should have been clearly communicated during the time of the booking itself, when instead there was an option to request an additional bed. This issue notwithstanding, the hotel management was very quick to apologise and refund us for the bed that could not be provided. Overall, a pleasant stay in a very convenient and centrally placed location.
Оценявани 03 декември 2015

Sunjue от Южна Корея
Семейство с малки деца
Супериорна стая
Отседнахме 3 вечер/и в ноември 2015 г.
Lovely and comfortable hotel
Very nice room, great location, friendly staff, strong wifi and good breakfast
The staff were very helpful and friendly. Nice atmosphere and trendy decoration. Location is really good, at the hearth of the Old Quarter. It's a small hotel that has just started, and there are doing a great job. We booked the tour to Halong Bay via this hotel as this hotel is a part of Impressive Travel Vietnam so they gave us special offer on Glory Legend Cruise which is he best 4 star luxury cruise ( Contact hotel manager for for this offer) I think it's one of the best choices in town. We absolutely recommend it.
Оценявани 02 декември 2015


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