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Обратно към информацията за хотела

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от 2581 отзива
  • Състояние/Чистота на хотела 8,7
  • Местоположение 8,2
  • Комфорт/Стандарт на стаята 8,7
  • Работа на персонала 8,7
  • Съотношение цена-качество 8,7
  • Храна/Хранене 7,8

6 Filippo O.
Italy
25 април 2014
Terrible experience
Centrally located, clean, quiet
I arrived late at night and my taxi could not find the street. It took him 1 hour of going around the narrow streets. When I finally arrived the staff told me they had no reservation under my name but they would put me in another hotel (same group, same name) a few hundred meters on a very noisy main road. Apparently it happens a lot in Vietnam. They simply overbook if you arrive late and don't bother to explain. Just shaft you somewhere else...The hotel I originally booked was much "elegant" than the one I ended up to. Very bad experience. Hotel was clean though, and room comfortable. There are far better hotels around the area.

9,7 Daniel W.
United States of America
26 януари 2014
Fantastic
Blazing fast wifi, fantastic sa

9 Jennifer C.
Australia
11 януари 2014
Warm and friendly
Friendly staff, stylish accommodation and value for money
Fantastic, highly recommend. Complimentary upgrade and the hotel surprised us with a cake upon learning that one of us was celebrating a birthday.

6,7 Pornphan K.
Thailand
24 ноември 2014
Nice Place
1. Staff 2. Location 3.Cheap
nice place and nice staff :) willing to support when customer gets the trouble there.

8 Maisa M.
Finland
22 юли 2014
A really nice hotel with a good location
Location, staff, clean
We had a really nice stay here and the restaurant upstairs had outstanding food and view. We also took a cooking class with the hotel, which was fun and well organized. The spa wasn't that good (my massage was too gentle and my friend's manicure uneven), but otherwise everything went well and they also arranged a car for us to the airport when we left (which didn't scam us too much for being a Vietnamese one).

8 Gilles L.
Belgium
10 януари 2014
Good price quality ratio
Rooms wee cheap, clean and comfortable, but not always very quiet. Ours was near the restaurant and was very noisy. Staff was very friendly and helpful

9 Jan R.
Germany
19 януари 2014
Nice City Hotel with great rooftop-terrace
modern and cozy rooms, rooftop-terrace with good food, centrally and quiet (!) located

9,3 Ramin F.
France
07 януари 2014
Great value for price
Location, price, standard
Excellent standard and location considering the price we paid.

7,3 Paula L.
Canada
23 януари 2014
Good hotel - Watch for bait and switch
1) breakfast; 2) clean, comfortable tasteful rooms; 3) shower is separate from bathroom so the bathroom floor doesn't flood
I have to start off by saying the hotel tried to use a bait and switch on us. They told us there were water issues and we had to go to their sister hotel. When we asked them to call the booking agency, they changed their tune and gave us their room. We met several other visitors that experienced similar fibs. Just make sure you contact the booking agency and they will honor the room. Otherwise the room was comfy and bathrooms were dry because the shower and toilet are actually separate. Breakfast was the best I had in Hanoi by far. The location is a bit far from street beer and the main area of the old Quarter though.

8,3 B M.
Australia
23 януари 2014
Staff were friendly
Location, Staff, Clean
The hotel staff were very helpful and friendly. The room was clean but the overall hotel was a tiny bit tired. Very happy with my stay, would definitely go back.