Обратно към информацията за хотела

2015
Отличен 8,5
Въз основа на 2581 отзива

Последни коментари от клиенти

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Отличен



от 2581 отзива
  • Състояние/Чистота на хотела 8,7
  • Местоположение 8,2
  • Комфорт/Стандарт на стаята 8,7
  • Работа на персонала 8,7
  • Съотношение цена-качество 8,7
  • Храна/Хранене 7,8
Сортиране по

Selina S.
Австралия
28 февруари 2014
Pleasant stay with very helpful staff
attentive staff, comfortable room and good location

Graham B.
Великобритания
28 февруари 2014
A pleasant hotel with clean comfortable rooms.
Comfortable beds, room service was thorough, staff helpful
We had no complaints. Everything was just what a good hotel should be.

theeta P.
Тайланд
27 февруари 2014
Wonderful
Nice service, clean, situated in heart of old-quarter
Warm welcome. Everyone is nice. Service is good. The room is nice and clean. They also provide taxi service to the airport. The hotel itself is also located in the well-known area - old quarter.

Zacary F.
Австралия
27 февруари 2014
my stay
Fast wifi , great breakfast, friendly staff
My stay was great Very clean Fast wifi Great buffet breakfast Great location Friendly staff Only dislike to the hotel is It was a bit noisy at night

SEE Y.
Малайзия
25 февруари 2014
Great
Small Hotel Lobby, Large Room, Clean and Comfort Room

SEE Y.
Малайзия
25 февруари 2014
Great
Small Lobby, Value of Money, Big Room

SEE Y.
Малайзия
25 февруари 2014
Comfortable Room
Small Lobby, Good room and Value of Money

Jatin S.
Великобритания
20 февруари 2014
Amazing Staff
Staff, Location and STAFF
The staff at this hotel where truly amazing. All of them seemed to really understand how to treat the guests. I cant say enough about them. If i was in Hanoi again this would be the hotel to stay at. These guys deserve a raise. I hope the tip we left was shared amongst the staff. Helped with all our problems and went out of there way to insure we had a successful stay. For example we booked the train to Hoi an one day but the trains so they had sent one of the bell boys with us to the stations just encase as they where not sure if the trains had actually been canceled. Unfortunately they had, so we had to return to the hotel where they gave us a discounted rate for the extra night and also bargained with the taxi to insure we got a fair price. The rooms where ok nothing special really could do with a lick of paint but that is ok. The location was great in the old quarter close to all the sights.

BO J.
Китай
19 февруари 2014
Nice staff, quiet environment, centrally located
Nice staff, quiet environment, centrally located
The facilities are very new and looked modern. Staff was nice and helpful. Because it's not beside main street, thus there was less motorbike noise. The spa in the hotel was acceptable. Breakfast was buffet style and you also can order a beef noodle.

Lynn S.
САЩ
18 февруари 2014
Loud & inflexible staff, avoid if light sleeper
room size, free breakfast, rooftop restaurant
One of the worst stays I've had out of my Agoda experiences. I was originally drawn by the high review score here. Stayed 8 nights during the Lunar New Year, I was initially quite pleased when I walked into my room, a spacious room with a nice shower area (later found it leaked for an hour after use). Unfortunately, it was all downhill from there. First, we looked into booking a trip to Halong Bay via the hotel concierge, and were upsold a two day one night tour for USD 165. Having done our homework and knowing that the standard price was around USD 50, we didn't accept this offer, despite the concierge assuring us this was a good price. Secondly, the room I had the misfortune of staying in was absurdly noisy at all hours of the day. The room was on the 7th floor, right below the rooftop restaurant. At night, hotel guests would often talk loudly, and a lack of any noise insulation made sleeping a nightmare for light sleepers. If that wasn't enough, every morning at about 5AM, a deafening train goes by, blaring so loudly it would wake up the dead. In case you wanted to try and salvage your night's sleep, in the morning, your fellow guests and hotel staff will frequently be chattering in Vietnamese outside your door, should you have the misfortune of having a room near the elevator. Between housekeeping and the lunch crowd for the rooftop restaurant, the next few hours were also noisy. For those seeking the sweet release and escape of sleep, the afternoon is your time. You may trade the best hours of the sightseeing day, but after a few days at this hotel, you'll need it. Hotel staff said it was impossible to switch rooms and to ask again later, and when I asked for earplugs they called up a number and responded "they are not answering," before shrugging. Not sure if it was just the B team working during the national holiday, or if the staff is usually like this. The wifi and breakfast is free though, so it's got that going for it. Won't be staying here again