Обратно към информацията за хотела

Отличен 8,1
Въз основа на 763 отзива

Последни коментари от клиенти

Изберете тип турист
Отличен



от 763 отзива
  • Състояние/Чистота на хотела 8,2
  • Удобства 7,1
  • Местоположение 8,0
  • Комфорт/Стандарт на стаята 8,2
  • Работа на персонала 8,4
  • Съотношение цена-качество 8,4
  • Храна/Хранене 7,2
Сортиране по

RON R. от Канада
Двойка
Отседнахме 4 вечер/и в март 2016 г.
Great Place to stay
Staff is very helpful, great location, good value. Breakfast was better than most places we stayed over the past 2 months.
Оценявани 27 март 2016

Yukyeong H. от Южна Корея
Двойка
Отседнахме една вечер в март 2016 г.
Good Location
Actually i made reservation in a last minute. So when i arrived this hotel. She said that hotel is full. So i was sooooo upset with this. But right away she say that she will bring me to another Serenity Villa near by Hoankeiam lack and upgrade room for us. So it was nice stay. Very near the old quarter.
Оценявани 26 март 2016

Margaret F. от САЩ
Двойка
Отседнахме една вечер в март 2016 г.
Very helpful staff. Excellent budget hotel for the price.
We were very pleased.
Оценявани 26 март 2016

Etienne C. от Канада
Двойка
Отседнахме 2 вечер/и в март 2016 г.
Not a bad start but room for improvement
Friendly staff, good location, tour services
Twice we arrived by night train to Hanoi very early in the morning. Both times we woke the staff sleeping in the lobby to check in. First time they gave us an unclean room, to have a rest and shower, before giving us our booked room. Second time we waited a few hours before we could check in. I believe this is a Hanoi problem more than this particular hotel problem. Nonetheless, the staff was good dealing with this weird situation.
Оценявани 25 март 2016

Peter H. от Великобритания
Двойка
Отседнахме 3 вечер/и в март 2016 г.
good value
location, helpful front desk
Staff at front desk helpful, and honest in keeping my wallet for me when i dropped it in reception. Other areas of the hotel need work, when we checked in the room it had a cup of coffee left by previous guests, and the towels the following day were old and frayed. Likewise at breakfast the staff didn't realise my wife was Vietnamese and were heard complaining about having to cut more ham, and said bad things about a customer who ordered food and didn't eat any. Overall, it was in an ok location for the old quarter area, and services such as motorbike rental and airport transfer were good.
Оценявани 24 март 2016

Thommy S. от Холандия
Двойка
Отседнахме една вечер в март 2016 г.
Nice cheap hotel
Staff is really friendly and helpfull, good internet!
Оценявани 19 март 2016

Brian M. от Канада
Двойка
Отседнахме 3 вечер/и в март 2016 г.
Great value
Great Value. Free breakfast, helpful staff, decent location.
Excellent. Helpful and plesant staff. Will stay here again. Airport pick up for 19USD. Quick laundry for 2 USD/kg. Decent breakfast. Toast. French toast. Pho. Omelet. Crepe. Eggs. Fruits. Coffee tea. Clean room. Located about a 10-15 min walk from the old quarter. Cheapest room is a bit small for 2 people. Go one price level up if possible. Do not buy their SIM card for 100k VND, it may not last 30 days and may not have more than 1GB of data. Compare prices for tours before booking with your hotel. They give out a handy map of Hanoi.
Оценявани 19 март 2016

Ba N. от Виетнам
Самостоятелно пътуващ
Отседнахме една вечер в март 2016 г.
Good
I spend 1 night after go hiking from the northern, the location is good, everything is clean in the room ,".
Оценявани 09 март 2016

John P. от Хонконг
Двойка
Отседнахме една вечер в февруари 2016 г.
Very friendly and helpful staff
staff
Our staff was brief (only 1 night), but we were in and out of the hotel several times as we left our bags there whilst travelling around (Ha Long Bay, Sapa Hills). The staff were really excellent, and got us the package tours we wanted for a reasonable price.
Оценявани 07 март 2016

romina P. от Филипини
Група
Отседнахме 2 вечер/и в февруари 2016 г.
Simple and close to the lake
walking distance to the lake and famous places, very accommodating staff, and affordable
everything went well, they gave us an early check-in for our rooms, helped us plan our tours for a reasonable price, and provided us with the things that we needed. the staff were very accommodating and could help you with things if you needed help. the price for the room was cheap because although it was small, it had everything in it, free breakfast, and unlimited coffee, tea, and water for us. the only thing i didnt like was that they let this customer smoke outside the hallway in the second floor, and so one of our rooms smelled like cigarettes.
Оценявани 02 март 2016