Много добър 8,0
Въз основа на 778 отзива

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Много добър



от 778 отзива
  • Състояние/Чистота на хотела 8,1
  • Удобства 7,1
  • Местоположение 8,0
  • Комфорт/Стандарт на стаята 8,2
  • Работа на персонала 8,4
  • Съотношение цена-качество 8,4
  • Храна/Хранене 7,2
Сортиране по

Michal от Словакия
Група
Супериорна стая
Отседнахме една вечер в август 2015 г.
Great stay, great hotel, excellent staff
super friendly staff, helpful in organizing trips to Sapa and Halong Bay, cleanliness of the room
I have very enjoyed our stay in hotel. All people in the hotel spoke good english and very very helpful, kind and sincere. I was really amazed how nice and helpfule they were whenever they could - either arranging taxis, breakfast to go, arranging trips, tips on travel, etc. I would really recommend this place, it is worth it. Exceeded any expectations.
Оценявани 13 август 2015

Jared от Сингапур
Група
Супериорна стая
Отседнахме 4 вечер/и в юли 2015 г.
Good choice for budget travellers
Price, location, clean
Staff were helpful. Room was clean and comfortable, just that heater was not working. Good location. Worth the price.
Оценявани 10 август 2015

Sian от Канада
Двойка
Супериорна стая
Отседнахме 3 вечер/и в август 2015 г.
Good location. Nice enough if on a budget
The location was good, the staff were friendly and helpful and the bed was reasonably comfortable
We were on a budget and for the price we paid the hotel was a good standard. The best thing is the location. On the edge of the old town near to some great bars and restaurants and within walking distance to a lot of Hanoi's attractions. The downsides were that it wasn't the cleanest hotel I've stayed in and there were staff sleeping in the corridors. That being said the sleeping staff were very helpful with our bags when we checked out early in the morning although I did feel bad for having woken them up!
Оценявани 08 август 2015

Dong от Южна Корея
Двойка
Супериорна стая
Отседнахме една вечер в август 2015 г.
great value
free breakfast, cleanliness and staff
Оценявани 04 август 2015

Amy от Великобритания
Двойка
Супериорна стая
Отседнахме 2 вечер/и в юли 2015 г.
Serenity 2 hotel
Friendly helpful staff.
Serenity 2 hotel is a nice hotel, but slightly overpriced. The room we were given was much smaller than the one advertised, with some of the added extras promised missing. But still a clean nice hotel room with a good working shower. We booked through Agoda for £8 a night - if you book directly thro them it is more expensive! The breakfast is small and basic, but a nice addition - plus it's a free meal! The laundry service is $2 a kg - more expensive than most places. But they do a really lovely job. Our clothes feel and smell so nice. The staff are incredibly helpful - just ask them if you need anything. It's in a good location, close to the streetfood and bars. The hotel has a lift - which was a bonus as we were on the 8th floor. All in all a good stay - I would recommend them to others.
Оценявани 01 август 2015

Bao от Виетнам
Пътуващ по бизнес
Супериорна стая
Отседнахме една вечер в юли 2015 г.
Tiny
Breakfast, location, AC
Room area is just around 8m2
Оценявани 31 юли 2015

Sammy от Великобритания
Двойка
Супериорна стая
Отседнахме 3 вечер/и в юли 2015 г.
Small room and dated
Staff smiled and checking out.
When we arrived the staff were very pleasent. We were firdt told that oour room was not available until a little later ehich is understandable, after a few minutes of shuffling around one of the receptionist had located us a room and we were given the keys. This room was TINY, great if your a midget but travvelling as a couple with 10 weeks of luggage was terrible. The bathroom was outdated and the shower had no pressure. As the room was a matchbox the aircon blew icy cold which practically made us sick all the time. The food was limited (english breakfast came with a mouse sized slice of ham. On a positive note the staff always stood when passing and always smiled.
Оценявани 29 юли 2015

ARCELIE от Филипини
Двойка
Супериорна двойна стая със спалня или 2 единични легла
Отседнахме 5 вечер/и в юли 2015 г.
Great service
Staffs are very accommodating and helpful.
Оценявани 28 юли 2015

phung от САЩ
Пътуващ по бизнес
Супериорна стая
Отседнахме 4 вечер/и в юли 2015 г.
Good value for the money.
Value, clean, nice staff
Good value for the money. Room is clean.
Оценявани 25 юли 2015

maharani от Индонезия
Група
Супериорна стая
Отседнахме една вечер в юли 2015 г.
More than my expectations
Clean room, good location, nice staff
I would love to recommend this hotel. We book deluxe twin bed plus extra bed for 3 persons and we got upgrade room to family room 1 double bed plus 1 single bed with a nice clean room. When we arrived the hotel the staff also welcomed us nicely and they explained what's the city attractions and restaurants. The location also quite near hoan kiem lake around 10 mins by walk to hoan kiem lake.
Оценявани 21 юли 2015


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