Обратно към информацията за хотела

Отличен 9,2
Въз основа на 542 отзива

Последни коментари от клиенти

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Отличен



от 542 отзива
  • Състояние/Чистота на хотела 9,4
  • Удобства 9,0
  • Местоположение 9,5
  • Комфорт/Стандарт на стаята 9,2
  • Работа на персонала 9,4
  • Съотношение цена-качество 9,2
  • Храна/Хранене 8,8

Paul T. от Великобритания
Двойка
Отседнахме една вечер в април 2015 г.
Nice stay, very accommodating
Early check well managed; they have us a half day rate for a nice room
All good, enjoyed it
Оценявани 08 април 2015

Janet M. от Австралия
Двойка
Отседнахме 2 вечер/и в март 2015 г.
Excellent Hotel
Location, staff and comfort
We were extremely pleased with the hotel, the staff great, the buffet breakfast was good and the location is excellent for walking around Hanoi. Recommended highly, and will definitely stay again when next in Hanoi.
Оценявани 05 април 2015

Jacelyn L. от Сингапур
Пътуващ по бизнес
Отседнахме една вечер в март 2015 г.
Everything is exceptionally wonderful 10/10
beautiful room, delicious food, excellent staff with good command of English
The stay is wonderful and the staff have good command of English and is very attentive to the guests regardless in the restaurant or the reception area.
Оценявани 02 април 2015

Paul D. от Австралия
Двойка
Отседнахме 2 вечер/и в март 2015 г.
Hanoi essence and spa
Location,staff,cleanlyness
We stayed a total of three nights and cannot speak highly enough of our time here.Would recommend it .
Оценявани 18 март 2015

Katie B. от Великобритания
Самостоятелно пътуващ
Отседнахме 3 вечер/и в март 2015 г.
Brilliant hotel, very accommodating staff!
the location was perfect for us, a good base for us, not too far to where we wanted to visit. The staff are really friendly and helped us in everyway. The price is reasonable.
Great stay, great staff, clean rooms, perfect!
Оценявани 14 март 2015

Charles M. от САЩ
Двойка
Отседнахме 3 вечер/и в февруари 2015 г.
Staff and location
friendly staff great location. Comfortable room
The staff is very friendly and the hotel is located in the fantastic old quarter of Hanoi. Walking distance to menu shops, Lake, and close to museums etc. Great place to watch people and to take in old Hanoi. The staff is very friendly, and the room is petite, but clean, and well apportioned. Some rooms are a little noisy…
Оценявани 11 март 2015

Pavlos T. от Гърция
Пътуващ по бизнес
Отседнахме 3 вечер/и в март 2015 г.
Great value and location
Service was excellent throughout, breakfast very good and nice selction, location brilliant and good for local restaurants and cafes, shopping.
Stay was very good, but can only vouch for the new wing as i stayed there. Staff were excellent from top to bottom. Rooms a little small but still very cosy and comfortable. Double glazed windows so noise form outside down to minimum. Would stay again for sure
Оценявани 10 март 2015

Ba N. от Виетнам
Самостоятелно пътуващ
Отседнахме 2 вечер/и в февруари 2015 г.
Good location, very lovely friendly staff
staff, location, clean
Good stay, the staff is nice and helpful, good location
Оценявани 09 март 2015

Cu N. от САЩ
Пътуващ по бизнес
Отседнахме една вечер в март 2015 г.
Great services
Staff is very attentive, responsive and pleasant.
Great experience and will go back next time for sure
Оценявани 03 март 2015

Raewyn G. от Нова Зеландия
Самостоятелно пътуващ
Отседнахме 3 вечер/и в февруари 2015 г.
Unbelievable customer service
Customer service, food, room
I have stayed in many hotels around the world and have to say this really was the best hotel for customer service I have ever been in. Their attention to detail is not like anything I have seen before. They also love to chat with you (if anything a little too long, but still I'm not complaining) and really know how to talk to a western tourist. Whoever trained these staff really know what they are doing, and clearly the staff enjoy their job too! That is the greatest part of it. As another reviewer stated "I want to move in here and stay forever!"
Оценявани 23 февруари 2015