Отличен 8,3
Въз основа на 4052 отзива

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от 4052 отзива
  • Състояние/Чистота на хотела 8,5
  • Удобства 8,0
  • Местоположение 8,3
  • Комфорт/Стандарт на стаята 8,3
  • Услуги 8,4
  • Съотношение цена-качество 8,6
  • Храна/Хранене 7,4
Сортиране по

ROY от Малайзия
Пътуващ по бизнес
Гранд Делукс с хидромасажна вана
Отседнахме 3 вечер/и в декември 2015 г.
nice views
view location service
Good service. Very helpful staff. Great location Nice rooms Good security
Оценявани 14 януари 2016

Michelle от Австралия
Двойка
Стая Гранд Делукс
Отседнахме 5 вечер/и в януари 2016 г.
Great hotel
Great location, nice breakfast and friendly staff
Lovely place, close to the beach and staff very helpful. Breakfast buffet is great and swimming pool is excellent.
Оценявани 07 януари 2016

Reichelle от Филипини
Семейство с големи деца
Стая Гранд с достъп до басейна
Отседнахме 3 вечер/и в декември 2015 г.
Good place but staff could do better
Pool access rooms, short walk to good places, big room size
Check in did not go well as they mistakenly gave us an un-made room. The breakfast buffet was so-so. The only plus is that we had a large sized room with exclusive pool access for a very good rate.
Оценявани 06 януари 2016

James от Австралия
Двойка
Стая Гранд Делукс
Отседнахме 7 вечер/и в декември 2015 г.
Amazing
Location, Room, pools
We stayed here for a week and it was amazing. The room was large and had an awesome view over Kata Beach. The hotel is only a 5 minute walk from Kata Beach and a bit further to Kata Noi and is surrounded by plenty of dining options. We thoroughly enjoyed our stay here. Only criticism would be that the hotel needs an extra elevator as you can only get to floor 9 via elevator than the rest you have to walk, it was quite a trek from the street to our room on the highest floor. Breakfast was great with good variety, staff were great, wifi was great in room. Highly recommend this hotel.
Оценявани 03 януари 2016

Adnan от Пакистан
Двойка
Гранд Делукс с хидромасажна вана
Отседнахме 2 вечер/и в декември 2015 г.
Over all good stay but should be rated 7
Location, Cleanliness
Staff was not efficient. They were very slow to respond.
Оценявани 01 януари 2016

Wing от Сингапур
Група
Стая Гранд с достъп до басейна
Отседнахме 2 вечер/и в декември 2015 г.
Very good location, convenient!
Location, cleanliness, design of hotel
Оценявани 31 декември 2015

Sam от Сингапур
Двойка
Стая Гранд с достъп до басейна
Отседнахме 3 вечер/и в декември 2015 г.
Great service with an amazing view
Pool access, view, service
We stayed in a Grand Pool Access room (level 9) and it was amazing. While the room could use some refurbishing (front door could not close/lock properly at times, bath tub had some cigarette burns - but obviously not the hotel's fault, guests shouldn't be smoking in the bathroom anyway); we found it to be all that we needed. Mini bar gets restocked, bed is comfortable enough despite the double bed being made of two single beds pushed together. The pool was awesome! A bit cold, but it's really exactly what you'd want on a bright, sunny day. Staff was really polite and friendly, and took the time to talk to guests and made us feel comfortable. Wifi worked fine for us, tv reception was a little bit of a downer, but pretty reasonable :) Would definitely stay again, hope there'll be a little more improvement of the rooms then!
Оценявани 25 декември 2015

desmon от Малайзия
Група
Стая Гранд Делукс
Отседнахме 3 вечер/и в декември 2015 г.
enjoyable stay
many pools..
i notice all visitor that come in, they will be given to stay at the highest floor and need about 200Metres walk.. and later when those client come back to lobby to complain, they will offer B$1000 per night for the room that are near to lobby and only 30M-50M walk. This is their way to up sales their room and make extra profit. Breakfirst is always the same each and everyday, so if you are staying more than 3 days... you will get bored wit the food they prepare. Internet is only work for public area access.. those room wireless internet will never able to work. We took 8 rooms, therefore we notice the differences. But overall, it is still worth the money that we paid i guess.
Оценявани 19 декември 2015

Neo от Сингапур
Двойка
Стая Гранд с достъп до басейна
Отседнахме 3 вечер/и в декември 2015 г.
Bad front desk check out experience
Room Pool Location
Overall hotel room was nice with a decent pool outside. But hotel front desk service brought down the whole good experience to a very bad experience. 1) Tried to borrow a pair of umbrella from the from desk as it was raining heavily but was rudely turn down. 2) During check out, was being accused of ordering alcohol and using hotel travel adapter without any proof. It happened in the 15/12/2015 morning 0630am, 2 female front desk with very bad attitude towards us. This experience was so unpleasant that it spoiled the whole Thailand Phuket trip. To the hotel management, please ensure your front desk customer service staffs are all customer oriented with a good attitude.
Оценявани 17 декември 2015

Glywn от Великобритания
Двойка
Гранд Делукс с хидромасажна вана
Отседнахме 2 вечер/и в декември 2015 г.
Brief but nice
Location, views, pool
Attentive and helpful staff made our short stay a pleasant experience
Оценявани 15 декември 2015


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