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  • Състояние/Чистота на хотела 9,2
  • Удобства 8,6
  • Местоположение 8,9
  • Комфорт/Стандарт на стаята 9,0
  • Услуги 9,1
  • Съотношение цена-качество 8,5
  • Храна/Хранене 8,4
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Susana от Филипини
Семейство с големи деца
Супериорна стая
Отседнахме 2 вечер/и в октомври 2014 г.
Family vacation in Radisson
location near the city, accessibility to shopping and dining places, friendliness of the staff
I recommended this hotel to my family for our annual holiday in Cebu. My experience this time was the opposite of my great experience on my first visit during my business meetings. This time, with my family, was disappointing: 1. we waited 3 hours to get our 3 booked rooms 2. the rooms were not complete with amenities such as sleepers, toiletries, bathrobes, laundry bags, drinking water and fresh towels. You have to dial service one to get all of these! It also takes 30 minutes for someone to bring the requests to our rooms. I had to make follow ups too to get these done. 3. The pillows were not at all comfortable 4. They seem to be automatically turning air-conditioning to an economy mode, that even I set the temperature to 19 degrees, the temp will bring it back to 22 which to me is uncomfortable. 5. the lady serving at the lounge was snubbish and arrogant while all the rest are friendly and helpful. It's a pity I was not able to get her name, but definitely, she brings the customer experience down She was on duty during the nights of Oct 17 and 18.
Оценявани 20 октомври 2014

alfred от САЩ
Пътуващ по бизнес
Супериорна стая
Отседнахме една вечер в октомври 2014 г.
Perfectvhotel
Friendly, shopping, perfect location
Very nice as always! Stayed here many times, good buffet, very friendly staff. Clean hotel and very nice rooms! I will be back again!
Оценявани 19 октомври 2014

Gimby от Филипини
Двойка
Супериорна стая
Отседнахме 2 вечер/и в октомври 2014 г.
Great Hotel
Staff, location, food
Great hotel. Staff are very friendly and good location.
Оценявани 16 октомври 2014

Christine от Филипини
Двойка
Супериорна стая
Отседнахме една вечер в април 2014 г.
the best hotel in Cebu
location, facilities, friendly staff
superb. maybe more improvement on breakfast buffet menu.
Оценявани 15 октомври 2014

Joe от САЩ
Двойка
Супериорна стая
Отседнахме една вечер в април 2014 г.
Nice place to stay and play
Spacious rooms, Nice bathrooms, Great Breakfast
Honestly this place has to have the best breakfast buffett in Cebu. My wife and I enjoy the atmosphere by the pool, its so peaceful and relaxing. They also have a wine buffett thats really nice, so many choices and it makes for a very pleasent experiance. The room is so nice and cozy that you could stay in bed all day just watching tv. It is one of the best well rounded hotels in Cebu, and the SM City mall is right outside.
Оценявани 14 октомври 2014

Karissa от Филипини
Семейство с малки деца
Супериорна стая
Отседнахме 3 вечер/и в декември 2013 г.
Accessible hotel with superb food
Location, best food variety, cleanliness
It was nice since its location is perfect and it offers a wide variety of food.
Оценявани 13 октомври 2014

COCK от Филипини
Семейство с малки деца
Супериорна стая
Отседнахме една вечер в август 2014 г.
Beautiful Hotel
pool, location near SM mall and food
The hotel is nice. However the spa has old towels and robes. Not comfy. The massage was good. The poolside is cool but order would take 30-40 mins for a mango shake and fries.
Оценявани 13 октомври 2014

saud от Саудитска Арабия
Семейство с малки деца
Супериорна стая
Отседнахме 2 вечер/и в октомври 2014 г.
A luxurious service/facilities at afforable prices
The exceptionally warm reception and responsiveness. Quality of room bedding. Variety and freshness of food
One minor incident which negatively surprised us was that one of the hotel staff entered the elevator infornt of us from at 10th floor and told us he is going up and left us standing. I told him he should let us go first as guests but he closed the doors without saying a word. Although not really a big deal, but it contradicts the general attitude of all staff at this wonderful hotel.
Оценявани 12 октомври 2014

Graeme от Южна Африка
Самостоятелно пътуващ
Отседнахме 7 вечер/и в септември 2014 г.
Great 7 days
Staff friendliness, grand appearance, great rooms and comfy bed
Overall excellent as far as the hotel itself is concerned. Food served at Feria was good in general, particularly their breakfasts, though on their lunch and dinner buffet offerings, certain items such as grilled pork, chicken, roast chicken and lechon was very dry and not hot in the least. The swimming area was another sore point. Although a very nice area, swimming there had me choking from fumes of cars and trucks rumbling by outside. No wonder I hardly saw anyone there! Another gripe I had was a tour recommended by the tourist desk in the hotel. The dismal tour I went on was a tour to the island of Bohol. They said it would be eight hours, but they never mentioned that the painful ferry ride takes 2 hours each way. What a total nightmare! The tour bus was old, it had no windshield wipers although it was raining quite heavily, not to mention that the aircon was very bad and the louvres to direct the airflow were broken. Advertised was lunch on a "floating restaurant" on the Loboc river. What a fiasco! A rickety craft with cheap and nasty, dry, tasteless food and a pathetic toilet in the back that you had to flush with a bucket of water.The next day I suffered diarrhoea, which meant that I couldn't attend a friend's wedding that I had flown all the way from Taiwan to attend! And it stank to high heaven! TO make matters worse, other tour members were allowed to smoke onboard the ramshackle vessel making it highly unpleasant for us nonsmokers! Apparently, Radisson promises 100% satisfaction or you don't pay. Not the case. I was only offered a 50% discount. However, overall, it was a great stay in the hotel itself and I'd recommend the hotel to others, but the tour to Bohol left a very bad taste in my mouth!
Оценявани 12 октомври 2014

Felix от Индонезия
Пътуващ по бизнес
Отседнахме 3 вечер/и в октомври 2014 г.
good stay
clean, good service, comfort
Оценявани 12 октомври 2014


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