Обратно към информацията за хотела

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от 1048 отзива
  • Състояние/Чистота на хотела 8,9
  • Удобства 9,0
  • Местоположение 8,7
  • Комфорт/Стандарт на стаята 9,0
  • Работа на персонала 8,9
  • Съотношение цена-качество 8,7
  • Храна/Хранене 8,2
Проверени отзиви

Owen J. от Австралия
Двойка
Отседнахме 2 вечер/и в юни 2014 г.
Classic colonial hotel
Historic style, helpful staff, central location
Grand colonial hotel, very beautiful building and gardens. Helpful staff, reasonable international breakfast.
Оценявани 19 юни 2014

Eric C. от Малайзия
Двойка
Отседнахме една вечер в юни 2014 г.
Best hotel that i ever stay!!
Historical, classic, comfortable
This hotel is very well preserved even thought it already 100++ years old Nice garden, and nice ambiance, i love their garden Great breakfast, had lot of choices Near Tanjungan mall, only need 5-8 minutes walk One of the best hotel in Surabaya
Оценявани 17 юни 2014

Johan T. от Индонезия
Двойка
Отседнахме 2 вечер/и в юни 2014 г.
Excellent hotel. Friendly and very helpful staff.
1. Hotel room 2. Great service 3. Nice surrounding
Enjoyed my stay at the hotel majapahit. The hotel has a great historical value. Furnitures are quite vintage.
Оценявани 16 юни 2014

Mohamad F. от Сингапур
Семейство с малки деца
Отседнахме една вечер в юни 2014 г.
Pleasant retreat
history, charming gardens and architecture, excellent service
A pleasant retreat from the hustle and bustle of Surabaya. Even though it is claimed to be a five-star hotel, standards in many areas really can't match up to one. Swimming pool shower and changing facilities are limited; the furniture in the rooms appear well-used and have a worn-out look; and the bathrooms can be better maintained. Mosquitoes are ubiquitous, even if all doors and windows are closed, but the staff really put in effort to eliminate them, and frankly, there is not much they can do about this persistent issue other than minimizing this health hazard. Regarding the staff, I must say that they are outstanding in their quest for service excellence. Welcome drinks are served immediately to weary hotel guests, assistance rendered whenever needed and they are all courteous and approachable. One setback though is communications - not all are able to converse confidently in fluent English. Location is quite good (it is very near to Plaza Tunjungan - a mere 5-minutes walk away), and it is easy to hail a cab down to reach anywhere in town. Breakfast is very decent, with a range of local culinary delights to complement the standard international buffet spread. Overall, I must say that Hotel Majapahit is very much value for money, and offers a tranquil and comfortable stay in hectic Surabaya. Thumbs up to all their staff!
Оценявани 16 юни 2014

Siti J. от Малайзия
Двойка
Отседнахме 3 вечер/и в юни 2014 г.
Lovely stay
architecture, courtyard, friendly staff
I'm writing on behalf of my parents who stayed at the Majapahit for their wedding anniversary. I communicated my requests via email with the staff in advance so that some special arrangements can be made - they are a senior couple so getting in and around Surabaya would be a little more challenging for them. Their replies were prompt and helpful, they arranged for a pickup from the airport and even proffered a little cake for my parents to celebrate. All in all they said they had an absolutely lovely stay with friendly staff among stunning architecture. If there was one thing that my parents were unhappy about: the staff had emailed me to say that they would upgrade my parents to the suite free of charge, however upon their arrival my parents were told they would have to pay to get upgraded. It was a little unfortunate but otherwise all in all they've told me they have had a wonderful stay.
Оценявани 14 юни 2014

lim H. от Сингапур
Пътуващ по бизнес
Отседнахме една вечер в юни 2014 г.
Nice ambience, friendly staff
Location, cleanliness, ambience
Excellent hotel, will stay again there when back in Surabaya.
Оценявани 13 юни 2014

Noviana N. от Индонезия
Семейство с малки деца
Отседнахме 2 вечер/и в май 2014 г.
Nice stay
Very well maintained
It was nice. The hotel is very old but very well maintained.
Оценявани 04 юни 2014

Yap D. от Сингапур
Самостоятелно пътуващ
Отседнахме 2 вечер/и в май 2014 г.
They Made Me Felt At Home
The most amazing hotel staff I ever encounted.
Оценявани 04 юни 2014

Eugene Y. от Сингапур
Двойка
Отседнахме една вечер в май 2014 г.
Great luxury hotel
service, food, price, luxury
fantastic
Оценявани 30 май 2014

Fendy S. от Индонезия
Група
Отседнахме една вечер в май 2014 г.
Nice retreat
Location, History and Art
Staffs are attentive and very helpful. Hotel design is superb and rooms are big and clean. Gym is equipped with whirlpool and breakfast offers various options. Location is centrally located and next to Tunjungan shopping center
Оценявани 30 май 2014